All reviews

Rating Breakdown

  • 5
    90% (4,169 ratings)
  • 4
    7% (336 ratings)
  • 3
    1% (67 ratings)
  • 2
    0% (16 ratings)
  • 1
    1% (41 ratings)
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5 / 5 Share

Oct. 6, 2023

I was little confused with this app once i first started however the customer support team is amazing (Linda) they will spend time and help you about changes what need to be done!, if i could give 6 i would can't say nothing bad so far gone above and beyond

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great experience getting all set up and started with the help of Flora!! Thanks a bunch!! Now for my homework!!

Using app

26 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

great customer service thank you for your much need help. I really appreciate Krystal from Search Pie

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 2, 2023

Wendy was amazing in setting me up! Very easy step-by-step process. I removed my other SEO app immediately as this does everything!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Changed to this app after using other seo app for 5 years. all looking good at the moment. Doing all the steps. They have the full SEO works on there app. I even found a fare few things that I didn't know you could do, change or add when it came to this kind of thing so pleasantly surprised. Customer service 5 stars! They are on it straight away and there to help as much as they can which is great.

Using app

9 days

Total reviews

19

Average rating

4.8

5 / 5 Share

Sept. 28, 2023

This is a great app and the staff is also supportive they helped me increase the speed of my website and it is now loading fast and recommended for everyone.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I have recently installed the app and the support from day 1 one has been amazing, I do not have a lot of time and want to focus on my business so they have made it very easy for me to get set up and I am looking forward to seeing how my SEO and speed improves.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Fast and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Amazing service by Linda, I wish I could have found them sooner,

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

really good

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Very helpful, communication is great when help is needed, highly recommend with shopify shop, Wendy is the best !!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Not used the app much yet, but Wendy in the support team was excellent and dealt with all of my general SEO stupidity.

Store

fifty1

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

I’m just installing now and am impressed with the functionality of the app. Also, the personal assistance and advice of the agents on the chat function has been invaluable. In a relatively short time, I have been able to fix things that hampered store performance, and to enhance many areas of my store that will improve visibility on SEO.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

I had a great experience with the customer service team, they really took the time to help me with my questions about the app and my store, very professional.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 11, 2023

It was a very wonderful experience and I thank you very much for the support

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

In the realm of customer support, Linda from SearchPie stands out as a beacon of excellence. From the first moment I reached out with a query, her professionalism, responsiveness, and genuine concern for my needs were palpable. The modern consumer landscape is filled with companies that promise excellent customer service, but Linda truly exemplifies it. One of the things that struck me most was her ability to anticipate my needs, often answering questions before I even thought to ask them. It’s this kind of proactive thinking and her attention to detail that makes one feel valued as a customer. Moreover, Linda's communication skills are unparalleled. In every interaction, she was clear, concise, and most importantly, compassionate. She was patient when addressing my concerns, ensuring that I fully understood each solution presented. In a world where automated bots and indifferent representatives have become the norm, Linda's human touch is both refreshing and heartening. It was clear that she wasn’t just reading from a script or ticking boxes; she genuinely cared about my experience and wanted to ensure it was as seamless as possible. To sum it up, Linda embodies what customer support should be: a blend of expertise, empathy, and effective communication. It's rare to come across someone who takes so much pride in their work, and it's evident that Linda is passionate about helping SearchPie's customers. She is a testament to the company's commitment to client satisfaction. If all customer support professionals were as diligent and caring as Linda, the world of consumer relations would be a brighter place. Thank you, Linda, for restoring my faith in excellent customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Have installed the app to get started with SEO on my new site. After having read good reviews on the app and the excellent level of support given to get started. Spent a good hour on the chat enabling and verifying all the necessary settings with Wendy and Flora . They were fantastic, taking the time to go step by step and making sure that I had completed each setting before moving on to the next step. Then verifying all were completed before finishing. Super happy with the app and service, can very much recommend, diffidently a 5 star!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I had a wonderful experience with Flora. Her attentive and warm approach truly stood out. She addressed all my concerns with genuine care, making me feel truly valued. Flora's service is a testament to dedication and passion. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0