All reviews

Rating Breakdown

  • 5
    94% (2,169 ratings)
  • 4
    4% (90 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (39 ratings)

Reviews with Text

  • 94% (2,182)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2024

Great support team!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Certainly! Here's an inspiring review that Sam could leave on the Shopify App Store: "Exceptional Support from Sam! Working with Sam has been an absolute pleasure! Their dedication to providing top-notch support is truly commendable. Whenever I've encountered an issue or needed guidance, Sam has been there every step of the way, offering prompt and insightful assistance. Not only is Sam incredibly knowledgeable about their product, but they also have a knack for explaining complex concepts in a clear and understandable manner. Their patience and willingness to go the extra mile to ensure that I fully grasp solutions have made all the difference in my experience. What sets Sam apart is their genuine commitment to customer satisfaction. They don't just resolve issues; they empower users like me to make the most out of the platform. Their proactive approach and proactive communication have instilled confidence in me as a user. I can't recommend Sam's support enough! If you're looking for a dedicated and reliable partner to assist you with your Shopify needs, look no further. Thank you, Sam, for your exceptional service and unwavering dedication to your customers!"

Using app

About 1 hour

Total reviews

8

Average rating

4.5

5 / 5 Share

April 23, 2024

Thx Dmitri for your support,it was very beneficial.

Store

PJS&ME!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Absolutely the best service right out of the gate! We had some questions, and Jane immediately answered them and pointed us in the right direction to get us started. Thank you so much for the excellent service from the get-go!

Using app

38 minutes

Total reviews

18

Average rating

4.9

5 / 5 Share

April 22, 2024

Great app! Waiting to see the results. The support staff (wendy) is awesome!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

I highly recommend this app. Very easy to install and setup. Dmitri from support team was extremely helpful and patient. Thanks again for your help.

Using app

About 1 hour

Total reviews

12

Average rating

4.7

5 / 5 Share

April 22, 2024

I not sure if it does anything to my website yet since I have just only started using it BUT this 5 star was given to their customer service and how they assist you to use their app. giving you the confidence that if you sign up with them, their customer service will definitely assist you fully throughout the onboarding process. good job !

Using app

27 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2024

Great service, very helpful. Very interactive and patient. Best customer service I've experienced in a while. Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

We would highly recommend this app and the support is Excellent.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

April 20, 2024

Wendy and Huy was really big help.

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2024

Wendy guided us through the setup with ease and it was a breeze, all set up in no time at all.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Very good app with fair prices and great support, especially David did a great job! Keep up the good work!

Using app

Almost 2 years

Total reviews

11

Average rating

4.7

Developer Reply

Dear Papenbreer, On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app. We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much! We look forward to hearing back from you.

5 / 5 Share

April 18, 2024

Wendy was helpful in walking me through the basics of the app setup

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 18, 2024

I like multiple options that you provide to optimize my site SEO and specially your customer support (chat) it is very helpful and Flora was very very helpful at times when I was stuck to get it solved. Overall best experience. Great Job!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Le service client est top, Ainsley m'as énormément aidé et conseiller, merci !

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2024

Wendy helped us a lot to find out and understand a way to optimize SEO!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

5 Stars & More!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2024

One of the most remarkable aspects of Search Pie SEO is their personalized approach to every client. They took the time to understand my specific business goals and guided me through. Overall, I cannot recommend Search Pie SEO highly enough. Their outstanding help and support have not only transformed my business but have also exceeded my expectations in every regard. Thank you again!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2024

Ainsley is enthusiastic and quick to provide solutions to problems.

Using app

About 1 hour

Total reviews

5

Average rating

4.6

5 / 5 Share

April 14, 2024

Absolutely awesome support service. Even with the free plan!

Using app

7 days

Total reviews

4

Average rating

5.0