All reviews

Rating Breakdown

  • 5
    90% (4,174 ratings)
  • 4
    7% (336 ratings)
  • 3
    1% (67 ratings)
  • 2
    0% (16 ratings)
  • 1
    1% (41 ratings)
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5 / 5 Share

May 18, 2023

Gina is very helpful & she really helped me alot. She was just amazing. I would recommend the app for anyone

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's absolutely wonderful to see your 5-star feedback 💖 Our whole team would like to send our thanks to you for sharing your beloved thoughts about our service. Please feel free to reach us anytime in Livechat! Sincerely, Jason.

5 / 5 Share

May 17, 2023

Great support if needed, userfriendly software. Great customer service from Sally, she was very patient and professional in helping me to solve my problems, Thanks a lot for your help :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It's fantastic to hear that you enjoyed our service and Sally's support 💖 Your happiness motivates us to keep going on and pushing for greater customer service. Thank you once more, and best wishes! Sincerely, Hana.

5 / 5 Share

May 17, 2023

The app is easy to use and I have received greatly appreciated assistance from Sophie, she is quick and straight to the point. I would not hesitate to re-contact her is I have any other questions. Keep up the great work

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our heartfelt thanks for your kind words. We are very happy that our service brings you a pleasant experience 😊 As always, if we can do anything else to help you, please keep us up to date. All the best, Gina.

5 / 5 Share

May 16, 2023

Linda was great. extremely patient and supportive. she knows exactly what she's doing. i love this app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for such great feedback on Linda and our app. Linda is very happy to see customers being satisfied with her effort 🤗. Please be reassured that our team will be with you anytime you need assistance! Best regards, Wendy.

5 / 5 Share

May 15, 2023

really amazing App, this is second time dealing with them, even if you moved from old store the support always here and available to welcome you with offers, thanks to all team especially wendy :)

Store

vogroo

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

From the bottom of our hearts, thank you so much for your wonderful review 💓 It's so great to know you found our assistance helpful for you. If you have any questions or need help, feel free to contact us at any time. Regards, Madelyn.

5 / 5 Share

May 15, 2023

Really helpful and efficient customer support from Flora who's assisted in our set up. Lots of great suggestions and solutions for us to increase our SEO.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Words can't describe how happy we are reading your feedback! Flora and our team are overwhelmed with joy right now 🌸 Whenever you need help, please feel free to drop us a line again, we're here for you anytime! Sincerely, Sally.

5 / 5 Share

May 15, 2023

Pris en charge par Wendy qui a accéléré la vitesse de mon site gratuitement et m'a proposé aussi d'améliorer mon seo gratuitement. Très contente de cette personne et ce service. Rapide et efficace

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes si heureux et heureux de vos précieux commentaires, cela fait fondre nos cœurs ✨ Merci d'avoir rendu notre journée formidable ! N'hésitez pas à nous contacter si vous avez des questions, nous ne sommes qu'à un clic ! Cordialement, Linda.

5 / 5 Share

May 14, 2023

Great app, lot's of stuff to implement using the free version. Also great support, easy to reach and quick responses.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't thank you enough for your kind words for our app. Our team would be very happy to know that their support could be of help to you. Don't hesitate to message our support team anytime in Live Chat in-app for further help 😍 Best, Krystal.

5 / 5 Share

May 14, 2023

Très bien, d’une aide précieuse. Flora m’a aidée et a répondu à toutes mes questions rapidement. Configuration intéressante. Je recommande !!!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Je suis tellement heureux de savoir que notre équipe d'assistance a pu répondre à vos attentes. Merci 💖 S'il y a autre chose que nous pouvons aider à rendre votre expérience encore plus géniale, n'hésitez pas à contacter Flora et notre équipe. Cordialement, Gina.

5 / 5 Share

May 14, 2023

Krystal when above and beyond what she needed to do. Great customer service skills and also she walked me through the process step by step

Using app

About 2 months

Total reviews

25

Average rating

4.9

Developer Reply

Your words are so priceless and our support team, particularly Krystal, is really delighted to hear them 💝 We truly appreciate your feedback and your business, so please come back to us anytime you want, Krystal and all supporters will be available every time you reach out. Regards, Flora.

5 / 5 Share

May 14, 2023

I had an issue with my store speed, and a friendly agent assisted me in resolving the issue with so much ease, It didn't take longer than 5 minutes, Thank you Hana and Flora

Store

Picasso

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are delighted to learn that you are satisfied with Hana and Flora's assistance from the first steps. If there is anything you may require our assistance with, don’t hesitate to contact us in Livechat channel in-app. 💗 Kind regards, Linda.

5 / 5 Share

May 14, 2023

The service is very good, the reply is timely, and the functions are relatively complete, which is very important for the operation of the website.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for a very well-rounded and thorough review of our app and the support service ✨ And we look forward to seeing you again via Live chat window! Sincerely, Jason.

5 / 5 Share

May 13, 2023

Già con la versione gratuita si riesce ad ottimizzare bene alcuni aspetti e assistenza è davvero presente ed efficiente.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Le tue parole sono così impagabili e il nostro team di supporto è davvero felice di ascoltarle 💝 Apprezziamo davvero il tuo feedback e la tua attività, quindi per favore torna da noi ogni volta che vuoi, Wendy e tutti i sostenitori saranno disponibili ogni volta che ci contatti. Cordiali saluti, Hana.

5 / 5 Share

May 13, 2023

Great service, my website speed has increased in 2 minutes and I am very satisfied with the team performance

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

It's fantastic to hear that you enjoyed our service 💖 Your happiness motivates us to keep going on and pushing for greater customer service. Thank you once more, and best wishes! All the best, Gina.

5 / 5 Share

May 13, 2023

Sally was amazing, she was very helpful and attentive! This free version sure does a whole lot for it being the free version. I highly recommend this app to any store that is new to seo or experienced in it. It streamlines everything for you and shows you the differences.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

You literally made our day great! Thank you so much for such warm and kind words for the app and also our support service from Sally 😍. If there is anything else you may require our help, don’t hesitate to contact us! All the best, Sophie.

5 / 5 Share

May 13, 2023

Madelyn was so amazing with her customer service today. I'm new to the platform and was unsure how to active this app all the way. Madelyn took out the time with me by showing me step by step what need to be activated on this app to ensure that my app was current. Madelyn was good at providing amazing first-hand customer information and using this information to improve our products and services. Madelyn was good at focusing on what customers need and require. Madelyn has a real instinct to understand our customers You should show the rest of us how you go about obtaining this information. As a customer service representative, you have to be able to handle criticisms, complaints, and special requests from time-to-time. You need to be able to handle these queries as customer retention is vital for our company to survive. Madelyn will excel at serving your customers in the future. Thanks, Madelyn, for all your help, your amazing!!!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We can't be any happier to have satisfied you with our app and support services from Madelyn. Our team always tries to bring the best SEO services for your amazing site and hopefully, you will also love working with us 💖 Keep in mind that we are providing 24/7 support to help you immediately. Thank you! Best regards, Wendy.

5 / 5 Share

May 12, 2023

Krystal was great and super helpful! I'm still new to Shopify so it was great to improve my store functionality!

Store

Dahlier

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't thank you enough for your kind words for our Krystal. She would be very happy to know that her support could be of help to you. Don't hesitate to shout at Linda and our support team anytime in Live Chat in-app 😍 Regards, Madelyn.

5 / 5 Share

May 12, 2023

Hana was very good today. she helps me to fix my problem today. let us get in touch. thank you .bye

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

On behalf of all members of our friendly team, I'd like to thank you for such kind and warm words addressed to our service 🥰 We are just one message away via Live chat, please feel free to contact us whenever you need our assistance. Best, Krystal.

5 / 5 Share

May 12, 2023

Krystal was excellent and really helpful! She walked me through the basics of SearchPie, and how it works became much more straightforward.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving Krystal and our app this outstanding 5-star review! We are delighted that you found the app useful and easy to use right with our service 🥰 Do reach out to us for any suggestions or queries via Livechat. Sincerely, Sally.

5 / 5 Share

May 12, 2023

SearchPie is a game-changer for SEO and website speed. It delivers exceptional results, and Madeline's customer service is outstanding. The user-friendly interface and comprehensive features make SEO optimization a breeze. SearchPie's speed optimization quickly identifies issues and offers actionable recommendations, enhancing the user experience. Madeline provides excellent customer service, promptly addressing questions and offering clear guidance. Overall, I highly recommend SearchPie for SEO and speed improvements. Experience higher search engine rankings and improved user experience with SearchPie!

Using app

4 days

Total reviews

5

Average rating

4.6

Developer Reply

Wow, thank you so much for your sweet words for our service. It is such a pleasure to support you in optimizing your site 😍 Whenever you need more help just let us know via Live chat and we will try our best to serve you! Kind regards, Linda.