SearchPie: SEO, Speed & Schema
All reviews
Review RSS feed
The team has been very helpful in getting my store up and running with speed and SEO. I would recommend this app to other stores to use
App is good. Hlped me optimize my site as much as possible on the free. However, if I were on a plan, I know that I could do better. Either way, it's a great tool!!
Flora was extremely helpful and responsive! Their directions were so clear and so easy to use. love this app so far
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Hi Loblolly Girl Admin, This is Hana, the customer support leader of SearchPie app. Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way. We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best. Regards,
Certainly! Here's an inspiring review that Sam could leave on the Shopify App Store: "Exceptional Support from Sam! Working with Sam has been an absolute pleasure! Their dedication to providing top-notch support is truly commendable. Whenever I've encountered an issue or needed guidance, Sam has been there every step of the way, offering prompt and insightful assistance. Not only is Sam incredibly knowledgeable about their product, but they also have a knack for explaining complex concepts in a clear and understandable manner. Their patience and willingness to go the extra mile to ensure that I fully grasp solutions have made all the difference in my experience. What sets Sam apart is their genuine commitment to customer satisfaction. They don't just resolve issues; they empower users like me to make the most out of the platform. Their proactive approach and proactive communication have instilled confidence in me as a user. I can't recommend Sam's support enough! If you're looking for a dedicated and reliable partner to assist you with your Shopify needs, look no further. Thank you, Sam, for your exceptional service and unwavering dedication to your customers!"
Thx Dmitri for your support,it was very beneficial.
Absolutely the best service right out of the gate! We had some questions, and Jane immediately answered them and pointed us in the right direction to get us started. Thank you so much for the excellent service from the get-go!
Great app! Waiting to see the results. The support staff (wendy) is awesome!
I highly recommend this app. Very easy to install and setup. Dmitri from support team was extremely helpful and patient. Thanks again for your help.
I not sure if it does anything to my website yet since I have just only started using it BUT this 5 star was given to their customer service and how they assist you to use their app. giving you the confidence that if you sign up with them, their customer service will definitely assist you fully throughout the onboarding process. good job !
Great service, very helpful. Very interactive and patient. Best customer service I've experienced in a while. Highly recommend.
We would highly recommend this app and the support is Excellent.
Wendy and Huy was really big help.
Wendy guided us through the setup with ease and it was a breeze, all set up in no time at all.
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email. DO NOT INSTALL THIS APP.
Dear EAP Innovations team, It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy. Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app. We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance. Our team is awaiting for you reply. Thank you!
Very good app with fair prices and great support, especially David did a great job! Keep up the good work!
Dear Papenbreer, On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app. We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much! We look forward to hearing back from you.
Wendy was helpful in walking me through the basics of the app setup
I like multiple options that you provide to optimize my site SEO and specially your customer support (chat) it is very helpful and Flora was very very helpful at times when I was stuck to get it solved. Overall best experience. Great Job!
Le service client est top, Ainsley m'as énormément aidé et conseiller, merci !
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.