All reviews

Rating Breakdown

  • 5
    93% (2,128 ratings)
  • 4
    4% (92 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (31 ratings)

Reviews with Text

  • 94% (2,144)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2023

Wonderful and helpful. SearchPie provides the tools and expertise (Live Support) needed to master your SEO goals. Thank you, Krystal.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so touched by your kind words for our app and our supporter Krystal ๐Ÿ’— Please stay connected with Krystal and our friendly support staff while you're exploring the app. We can't wait to see you soon to help better boost your SEO! Best regards, Wendy.

5 / 5 Share

May 20, 2023

I installed the App and 10 Mins later the Team made it already faster! Great Work here. Also, for me as a Beginner i could see Issues easily and fix them. So far so good!

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Endless thanks to you for giving such a warm review on support ๐Ÿ’“ We are happy infinite times to read it and to see you with us. Rest assured that our team will be always here to help you reach SEO success! Best, Anne.

5 / 5 Share

May 20, 2023

This app and the Team behind is fantastic! We installed the app with just a few clicks and we were offered instant boost to our mobile version. From 38 score on google analyzer we rank to 66 in just a few minutes! Way above our expectations we can't wait to continue upgrading and improving our SEO. Highly recommend it!

Store

My Land

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the awesome review ๐Ÿ’š Your satisfaction with our service is greatly appreciated. Whenever you need help, our support team will keep doing everything they can to assist you. Kind regards, Linda.

5 / 5 Share

May 14, 2023

Great app, lot's of stuff to implement using the free version. Also great support, easy to reach and quick responses.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't thank you enough for your kind words for our app. Our team would be very happy to know that their support could be of help to you. Don't hesitate to message our support team anytime in Live Chat in-app for further help ๐Ÿ˜ Best, Krystal.

5 / 5 Share

May 13, 2023

Giร  con la versione gratuita si riesce ad ottimizzare bene alcuni aspetti e assistenza รจ davvero presente ed efficiente.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Le tue parole sono cosรฌ impagabili e il nostro team di supporto รจ davvero felice di ascoltarle ๐Ÿ’ Apprezziamo davvero il tuo feedback e la tua attivitร , quindi per favore torna da noi ogni volta che vuoi, Wendy e tutti i sostenitori saranno disponibili ogni volta che ci contatti. Cordiali saluti, Hana.

5 / 5 Share

May 13, 2023

Great service, my website speed has increased in 2 minutes and I am very satisfied with the team performance

Using app

23 minutes

Total reviews

4

Average rating

5.0

Developer Reply

It's fantastic to hear that you enjoyed our service ๐Ÿ’– Your happiness motivates us to keep going on and pushing for greater customer service. Thank you once more, and best wishes! All the best, Gina.

5 / 5 Share

May 13, 2023

Madelyn was so amazing with her customer service today. I'm new to the platform and was unsure how to active this app all the way. Madelyn took out the time with me by showing me step by step what need to be activated on this app to ensure that my app was current. Madelyn was good at providing amazing first-hand customer information and using this information to improve our products and services. Madelyn was good at focusing on what customers need and require. Madelyn has a real instinct to understand our customers You should show the rest of us how you go about obtaining this information. As a customer service representative, you have to be able to handle criticisms, complaints, and special requests from time-to-time. You need to be able to handle these queries as customer retention is vital for our company to survive. Madelyn will excel at serving your customers in the future. Thanks, Madelyn, for all your help, your amazing!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We can't be any happier to have satisfied you with our app and support services from Madelyn. Our team always tries to bring the best SEO services for your amazing site and hopefully, you will also love working with us ๐Ÿ’– Keep in mind that we are providing 24/7 support to help you immediately. Thank you! Best regards, Wendy.

5 / 5 Share

May 12, 2023

Krystal was great and super helpful! I'm still new to Shopify so it was great to improve my store functionality!

Store

Dahlier

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't thank you enough for your kind words for our Krystal. She would be very happy to know that her support could be of help to you. Don't hesitate to shout at Linda and our support team anytime in Live Chat in-app ๐Ÿ˜ Regards, Madelyn.

5 / 5 Share

May 12, 2023

Krystal was excellent and really helpful! She walked me through the basics of SearchPie, and how it works became much more straightforward.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving Krystal and our app this outstanding 5-star review! We are delighted that you found the app useful and easy to use right with our service ๐Ÿฅฐ Do reach out to us for any suggestions or queries via Livechat. Sincerely, Sally.

5 / 5 Share

May 11, 2023

This app has been very helpful. Linda was great she suggested things that I didn't even know I needed. I highly recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's a pleasure to hear that you're loving our support service and Linda did assist you in a timely manner ๐Ÿ’– This definitely inspires the whole team to work harder! We are around Live chat channel if you need anything! Best, Anne.

5 / 5 Share

May 7, 2023

Great free app and the customer support from Ann was incredible. It is my first Shopify website and she stepped me through many questions.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your words are so priceless and our support team is really delighted to hear them ๐Ÿ’ We truly appreciate your feedback and your business, so please come back to us anytime you want, Anne and all supporters will be available every time you reach out. Kind regards, Linda.

5 / 5 Share

May 2, 2023

Thank you so much Flora for your assistance, I was completely lost - you were extremely helpful and friendly. The best service I have received by far. Thank you again.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely feedback ๐ŸŒธ Words cannot express how happy we are to hear that you are happy with our app and Flora's support! We are really looking forward to your next visit to our app and don't hesitate to drop us a message via Livechat anytime! Kind regards, Linda.

5 / 5 Share

April 27, 2023

Wendy was a great help providing excellent customer service The app seems to hold free options which other apps do not.

Developer Reply

Your kind words warmed Wendy's and our hearts ๐Ÿ’— Thanks a million for sharing your nice feedback to other merchants. Feel free to contact us in Livechat window for any queries you might have! Regards, Flora.

5 / 5 Share

April 26, 2023

Great support from Wendy today on using the app and help with all the features and settings! Looks easy to use and well featured.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Your words are so priceless and our support team is really delighted to hear them ๐Ÿ’ We truly appreciate your feedback and your business, so please come back to us anytime you want, Wendy and all supporters will be available every time you reach out. Best regards, Hana.

5 / 5 Share

April 19, 2023

Flora was great in helping me step by step! Super speed in answer and clear :) It's not so common to find customer care so dedicated!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We are truly pleased to know that you're satisfied with the app and support service ๐Ÿ˜Š Flora is also really happy to hear that his assistance is helpful to you. If you have any questions or there's anything we can help, feel free leave us a message via Livechat. Thank you! Kind regards, Linda.

5 / 5 Share

April 15, 2023

Good response to my questions. Kind and supportive and gave good honest advice. I found the app easy to use Anne was great

Using app

21 minutes

Total reviews

2

Average rating

4.5

Developer Reply

We are humbled and grateful for such a lovely and caring review! We send millions of thanks to you ๐Ÿ’š If there is anything for which you may require our assistance, donโ€™t hesitate to contact us in Livechat channel in-app. Regards, Flora.

5 / 5 Share

April 15, 2023

feedback Linda from customer support. She is doing a great job, she was respectful, Helpful and were able to solve my queries. I would rate my experience with you a 10/10. Thankyou

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for a very well-rounded and thorough review of our app and the support service, particularly Linda. And we look forward to seeing you again via Live chat window! Best regards, Hana. ๐Ÿ’š

5 / 5 Share

April 14, 2023

I had so many questions when I first used this app but Wendy was very kind and patient answering all my questions and guiding me step by step. Thank you!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted to learn that you are satisfied with Wendy's assistance from the first steps. If there is anything you may require our assistance with, donโ€™t hesitate to contact us in Livechat channel in-app. All the best, Sophie. ๐Ÿ’—

5 / 5 Share

April 14, 2023

I just started using the app so I don't have a comment yet but thank you Flora for the instant support

Store

Wrofee

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Aww, thank you for your wonderful review. It is so kind of you to leave these wonderful words for Flora and our team! We're on cloud nine hearing that you were impressed with their service ๐ŸŒธ Best regards, Wendy.

5 / 5 Share

April 13, 2023

Great app had 3 others before this, that barely worked, and one made it worse. Search Pie their customer support was great Anne helped us get everything set up plus really understand why I am doing the things I am doing. Awesome.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to receive your kind 5-star review ๐Ÿงก Being of service to your store is our great pleasure. As always, Anne and our support team is around here for you. Please reach us anytime you have inquiries. Sincerely, Sally.