All reviews

Rating Breakdown

  • 5
    94% (2,169 ratings)
  • 4
    4% (90 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (39 ratings)

Reviews with Text

  • 94% (2,182)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2023

Krystal was great and super helpful! I'm still new to Shopify so it was great to improve my store functionality!

Store

Dahlier

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't thank you enough for your kind words for our Krystal. She would be very happy to know that her support could be of help to you. Don't hesitate to shout at Linda and our support team anytime in Live Chat in-app 😍 Regards, Madelyn.

5 / 5 Share

May 12, 2023

Krystal was excellent and really helpful! She walked me through the basics of SearchPie, and how it works became much more straightforward.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving Krystal and our app this outstanding 5-star review! We are delighted that you found the app useful and easy to use right with our service 🥰 Do reach out to us for any suggestions or queries via Livechat. Sincerely, Sally.

5 / 5 Share

May 11, 2023

This app has been very helpful. Linda was great she suggested things that I didn't even know I needed. I highly recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's a pleasure to hear that you're loving our support service and Linda did assist you in a timely manner 💖 This definitely inspires the whole team to work harder! We are around Live chat channel if you need anything! Best, Anne.

5 / 5 Share

May 7, 2023

Great free app and the customer support from Ann was incredible. It is my first Shopify website and she stepped me through many questions.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your words are so priceless and our support team is really delighted to hear them 💝 We truly appreciate your feedback and your business, so please come back to us anytime you want, Anne and all supporters will be available every time you reach out. Kind regards, Linda.

5 / 5 Share

May 2, 2023

Thank you so much Flora for your assistance, I was completely lost - you were extremely helpful and friendly. The best service I have received by far. Thank you again.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely feedback 🌸 Words cannot express how happy we are to hear that you are happy with our app and Flora's support! We are really looking forward to your next visit to our app and don't hesitate to drop us a message via Livechat anytime! Kind regards, Linda.

5 / 5 Share

April 27, 2023

Wendy was a great help providing excellent customer service The app seems to hold free options which other apps do not.

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Your kind words warmed Wendy's and our hearts 💗 Thanks a million for sharing your nice feedback to other merchants. Feel free to contact us in Livechat window for any queries you might have! Regards, Flora.

5 / 5 Share

April 26, 2023

Great support from Wendy today on using the app and help with all the features and settings! Looks easy to use and well featured.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Your words are so priceless and our support team is really delighted to hear them 💝 We truly appreciate your feedback and your business, so please come back to us anytime you want, Wendy and all supporters will be available every time you reach out. Best regards, Hana.

5 / 5 Share

April 19, 2023

Flora was great in helping me step by step! Super speed in answer and clear :) It's not so common to find customer care so dedicated!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We are truly pleased to know that you're satisfied with the app and support service 😊 Flora is also really happy to hear that his assistance is helpful to you. If you have any questions or there's anything we can help, feel free leave us a message via Livechat. Thank you! Kind regards, Linda.

5 / 5 Share

April 15, 2023

Good response to my questions. Kind and supportive and gave good honest advice. I found the app easy to use Anne was great

Using app

21 minutes

Total reviews

2

Average rating

4.5

Developer Reply

We are humbled and grateful for such a lovely and caring review! We send millions of thanks to you 💚 If there is anything for which you may require our assistance, don’t hesitate to contact us in Livechat channel in-app. Regards, Flora.

5 / 5 Share

April 14, 2023

I had so many questions when I first used this app but Wendy was very kind and patient answering all my questions and guiding me step by step. Thank you!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted to learn that you are satisfied with Wendy's assistance from the first steps. If there is anything you may require our assistance with, don’t hesitate to contact us in Livechat channel in-app. All the best, Sophie. 💗

5 / 5 Share

April 14, 2023

I just started using the app so I don't have a comment yet but thank you Flora for the instant support

Store

Wrofee

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Aww, thank you for your wonderful review. It is so kind of you to leave these wonderful words for Flora and our team! We're on cloud nine hearing that you were impressed with their service 🌸 Best regards, Wendy.

5 / 5 Share

April 13, 2023

Great app had 3 others before this, that barely worked, and one made it worse. Search Pie their customer support was great Anne helped us get everything set up plus really understand why I am doing the things I am doing. Awesome.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to receive your kind 5-star review 🧡 Being of service to your store is our great pleasure. As always, Anne and our support team is around here for you. Please reach us anytime you have inquiries. Sincerely, Sally.

5 / 5 Share

April 13, 2023

sehr gut.i will come back to say something again after 5 months. until now i feel good.after 3 days i will decide if i will buy it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pumped for your generous review 💝 Our team do work really hard to keep the app as user-friendly and supportive as possible, especially when customers just take the first steps in SEO. Kindly let us know when you need us. Best, Krystal.

5 / 5 Share

April 13, 2023

Flora has been amazing to work with. They make things so much easier for someone who knows nothing about all this.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your feedback about working with our app and Flora💕 Hope your experience with us will keep being awesome! We're always here for you whenever you need our assistance. Best, Anne.

5 / 5 Share

April 11, 2023

Our website is fxxking slow, we don't know how to speed it up, then we found SearchPie, they have great service, want to long time to use this app, if the speed up package works.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Endless thank you for giving us an honest review 💚 We feel so lucky and special that you have chosen us. Don't hesitate to give us a shout anytime and we're more than happy to support you! Best regards, Hana.

5 / 5 Share

April 10, 2023

Very helpful team, I liked the app too. Helped speed up my store and gave me advice, I would recommend it

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you have a great experience with our service and support team 💚 As always, we're here for you, so kindly drop us a line when you need our helping hands. Best regards, Wendy.

5 / 5 Share

April 22, 2023

Der Support ist erstklassig. Mir hat Flora sehr geholfen und sich Zeit für meine Probleme genommen. Erstklassiger Service! Alle beim support sind sehr freundlich und hilfsbereit.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Wir danken Ihnen für die freundlichen Worte, es bedeutet Flora und unserem Team sehr viel. Seien Sie versichert, dass wir die Kundenzufriedenheit immer als eine unserer obersten Prioritäten ansehen 🌼 Und zögern Sie nicht, uns zu kontaktieren, falls etwas anderes auftaucht. Alles Gute, Gina.

5 / 5 Share

April 8, 2023

Super App! Ich nutze noch den Kostenlosen Plan und wurde mit den Supportchat zusammen durch die Funktionen des Kostenlosen Plan begleitet. Es hat mir schon sehr viel geholfen.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie eine großartige 5-Sterne-Bewertung hinterlassen haben. Es war sehr nett von Ihnen, uns mitzuteilen, dass Sie mit unserer Unterstützung zufrieden sind ❤️ Wenn Sie Fragen haben, können Sie sich jederzeit an uns wenden, wir helfen Ihnen gerne weiter. Alles Gute, Sophie.

5 / 5 Share

April 6, 2023

Support has been a great help with boosting my store's SEO. I couldn't have done it without their team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So happy to know that our support team was able to meet your expectations. Thank you 💖 If there is anything else that we can help to make your experience more awesome, please don't hesitate to reach us. Best, Krystal.

5 / 5 Share

April 5, 2023

Even on the free starter plan, I feel like I have a better understanding of what my Shopify store needs to improve SEO and speed. The live chat support is SUPER helpful in getting you up and running, and there are so many tools to dive into, giving you so much important data at your fingertips.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased that our prompt and efficient assistance from our supporters has resulted in a great experience for you 💗 If there is anything we can do to optimize your site, please don't hesitate to drop us a line. All the best, Sophie.