Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
493
chart
#59
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
17%
-
Less than a month
41%
-
Less than a year
27%
-
More than a year
2%
Reviews Summary
The reviews for Propel Replays are overwhelmingly positive, with users praising the app for its ease of use, helpful insights into customer behavior, and excellent customer service. Many users appreciate the free plan that offers valuable features without hidden catches. The session replays and heatmaps are highlighted as particularly useful for understanding customer interactions and improving store layout. The support team is consistently mentioned as responsive, quick, and helpful, providing assistance with setup and any questions users may have. However, there are a few negative reviews mentioning issues with the free plan not being truly free and some technical problems like incomplete session recordings and loading issues with heatmaps.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
Hello friends at BELIZAL, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Feb. 5, 2026
I installed the app to help me understand my customer's behavior better, so I can make better descisions on updating my website for optimal user expierience. The setup was very easy and the support team is absolutely amazing - very fast, friendly and helpful. I highly recommend this app.
Hello friends at Keelin Design, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Feb. 4, 2026
Nice app , very useful to understand your customer's behaviour.
Hello friends at Chrysothemiss, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Feb. 2, 2026
Hello friends at VRT chilo, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Feb. 2, 2026
best.
Hello friends at Razzaiworld.com, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
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