Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
484
chart
#55
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
17%
-
Less than a month
40%
-
Less than a year
26%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service, ease of use, and valuable insights it provides into customer behavior on their online stores. Many users appreciate the ability to analyze customer behavior through features like session replays and heatmaps, which have helped them identify and address issues to improve conversions. The support team is highlighted for being responsive, helpful, and quick to assist with any questions or concerns. However, there are a few mentions of issues with the free plan not being truly free and some technical difficulties like incomplete session recordings.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
Hello friends at Amagohome, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! š - Hernane @ Propel Commerce
Jan. 18, 2026
Propel Replays has been a great tool for my small business. The platform is very user friendly, easy to navigate, and simple to set up. Their customer service is top notch and responsive whenever I had questions. The free plan was exactly what I needed to get started without any pressure or hidden catches. Iād definitely recommend Propel Replays to other small business owners looking for a straightforward, reliable recording tool.
Jan. 14, 2026
Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.
Hello friends at Mushy Tees, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! š - Tom @ Propel Commerce
Jan. 13, 2026
Hello friends at Polar Jeans, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! š - Tom @ Propel Commerce
Jan. 13, 2026
Well-functioning app and excellent customer service support
Hello friends at Rooftopshop, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! š - Hernane @ Propel Commerce
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