Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
440
chart
#40
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
18%
-
Less than a month
42%
-
Less than a year
27%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the team. Customers appreciate the quick responses, helpful insights into customer behavior, and the ease of use of the app. Many users found the session replays and heatmaps to be valuable in identifying areas for improvement on their online stores. The support team is highlighted for being responsive, friendly, and knowledgeable, making the overall experience with the app very positive. However, there are a few reviews mentioning the lack of a free plan and some technical issues like incomplete screen recordings and loading problems with heatmaps.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
FAKE FREE PLAN
Hello friends at CloudWrap, The free plan is located at the bottom of the Plans page. If you need help locating it, please reach out to our friendly support team at [email protected] and we'll be happy to assist. Sincerely, Chris @ Propel Commerce
Dec. 10, 2025
Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.
Hello friends at Hawkins & Co. Leather, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Dec. 10, 2025
Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.
Hello friends at CMM Offroad, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Dec. 10, 2025
a app funciona muito bem e acrescenta muito valor!
Olá, amigos da Hannah Martin! Muito obrigado pela avaliação INCRÍVEL! Agradecemos muito a sua ajuda. Aproveitem o aplicativo e muito sucesso para o seu negócio! 🚀 - Chris @ Propel Commerce
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