Rating

4.9

feedback

681

Reviews

chart

#94

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    35%
  • Less than a year
    47%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and valuable insights into customer behavior. Many users appreciate features like session recording, heatmaps, and the ability to optimize their store based on the data provided. The app is described as a game-changer for understanding customer behavior, improving conversions, and troubleshooting usability issues. However, there are a few negative reviews mentioning issues with data collection accuracy and privacy concerns.

Highlights

Positive feedback on ease of use and valuable insights into customer behavior
Praise for helpful customer support and optimization features
Concerns about data collection accuracy and privacy issues

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

So far I like the app has everything that I need

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

nice app !

Store

Layorza

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Layorza, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

April 11, 2025

I’m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate – even without any technical background. I’d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool – it’s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at CelluliteBye, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

April 10, 2025

I love being able to watch and adjust according to what I see. I have been able to make my store easier to navigate because of propel. The heatmaps and filtering options are great for performance as well!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Elysian Coffee Company, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

April 9, 2025

Works well!

Store

Nektar

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Nektar, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

All reviews

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