Rating

5.0

feedback

416

Reviews

chart

#67

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    18%
  • Less than a month
    42%
  • Less than a year
    26%
  • More than a year
    2%

Reviews Summary

The reviews for the Propel app are overwhelmingly positive, with users praising its features such as heatmaps, session replays, and excellent customer support. Many users found the app to be extremely helpful in understanding customer behavior, identifying issues, and improving conversions on their Shopify stores. The ease of use, clear recordings, and real-time insights were highlighted as key benefits. Additionally, the free trial and generous free views plan were appreciated by small business owners. However, there were a few mentions of glitches in recordings affecting the user experience for some customers.

Highlights

Positive feedback on features like heatmaps and session replays
Praise for excellent customer support
Appreciation for ease of use and real-time insights
Mentions of glitches affecting user experience
Positive comments on free trial and generous free views plan

Rating Breakdown

  • 5
    97% (405 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (381)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 2, 2025

Great !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Linara Nova, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 28, 2025

Store

My Store

Using app

1 day

Developer Reply

Hello friends at My Store, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 28, 2025

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

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