Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
498
chart
#58
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
17%
-
Less than a month
41%
-
Less than a year
27%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer service, and valuable insights into customer behavior. Many users appreciate the session replays, heatmaps, and analytics provided by the app, which have helped them optimize their websites for better conversions. The support team is highlighted as responsive, friendly, and quick to assist with any queries or issues. Some users also mention the simplicity of the interface and the effectiveness of the free plan for newer stores. However, there are a few negative reviews mentioning issues with the free plan limitations and technical problems like incomplete recordings and loading issues with heatmaps.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Hello friends at CAD SUITE PRO, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Feb. 25, 2026
I've had a great experience so far. records everything nice and smoothly. Tom from customer service was also very helpful :)
Hello friends at NavaBird, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Feb. 24, 2026
Hello friends at Lucknow Threads, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Feb. 19, 2026
Hello friends at Galleria Veneta, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Feb. 19, 2026
Great app and customer service! I've used them in the past, and just re-downloaded. I appreciate the analytics/insights I've gotten, as far as how my customers are interacting with my website. Lots of great data that has helped me restructure my site for more conversions. Really appreciate their team, the quick responses, and the features propel offers. 10/10 recommend!
Hello friends at Pop Snax, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
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