Propel Replay & Session Record for Shopify

Propel Replay & Session Record

Record shoppers, find errors with replays, analytics & surveys

Rating

4.9

feedback

399

Reviews

chart

#126

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    36%
  • Less than a year
    49%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the accuracy of the service, fast and helpful customer support, and the app's ability to track customer journeys effectively. Users appreciate the low cost of the features and find the app highly recommended for improving website performance and user experience. The session recordings are highlighted as a valuable tool for optimizing website layout and identifying issues. However, there are a few negative reviews mentioning inconveniences in viewing visitor sessions and lack of response from the support team in some cases.

Highlights

Accurate service and fast customer support
Low cost and recommended for improving website performance
Valuable session recordings for optimizing website layout
Inconveniences in viewing visitor sessions
Lack of response from support team in some cases

Rating Breakdown

  • 5
    96% (382 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

the best app in the app store for session recording

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Stitchpads, We're glad to hear our app is helping your business! Thanks for the review, Dario! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

June 27, 2024

Best tool for analysis of your customer behavior

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at GizmoGala, We're glad to hear our app is helping your business! Thanks for the review, Muhammad! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

June 26, 2024

Great App

Store

Eresa

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Eresa, We're glad to hear our app is helping your business! Thanks for the review, Mustafa! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

June 20, 2024

Leo's work was great and he replies all my concerns, thank you!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Aeslyn Supplements, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

June 18, 2024

Really good app, good customer service

Store

Emmafy

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Emmafy, Thank you very much for the review, Martin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

All reviews

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