Rating

4.9

feedback

617

Reviews

chart

#123

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    48%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the ease of use of the tool and its valuable insights for improving their Shopify stores. The app's free tier was also a standout feature for users, with many appreciating the convenience it offered compared to other similar tools. Some users mentioned that the app helped them track customer behavior effectively and make data-driven decisions to enhance their online stores.

Highlights

Excellent customer service and support
Ease of use and valuable insights
Convenient free tier
Effective tracking of customer behavior
Data-driven decision-making

Rating Breakdown

  • 5
    96% (592 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Still new to this app, but compared to other alternatives, it's definitely great

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 29, 2025

The app works very well, it shows the most we want to see in the active session. What I would suggest or like to be added on is when our clients watch a video that we can see that session too in recording. Overall, it's an amazing app. I recommend !

Using app

About 18 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 29, 2025

Perfect customer support

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at Lightning Bolt USA, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Jan. 27, 2025

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at PondStream, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Jan. 27, 2025

Using app

4 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Seamless, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more