All reviews

Rating Breakdown

  • 5
    96% (558 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2023

I was having a little issue, got on chat support, Tom hopped on within a couple of seconds and immediately got to it! Didnt waste any time, didn't take several minutes to respond, he figured out my problem and fixed it quick! Tom was amazing and very helpful! Also, this app is just great overall. It immediately uploads the recording as soon as the person is done. Great app and great team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Modrn Mats, Thanks for the AWESOME review, Joseph! It was definitely a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 13, 2023

La aplicación funciona bien, pero podría mejorar en que se pueda bloquear países, y que todo sea en una sola grabación que este cambiando cada vez que sea una página diferente en la visita entera de un cliente. El soporte es bueno, te atienden de manera amable y rápida.

Store

FOOGO

Using app

27 days

Total reviews

5

Average rating

4.0

Developer Reply

Hola amigos de FOOGO, ¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 27, 2023

Must say this is one of the essential you need as a merchant and see where your customers are having problem and how they behave and what causes them to frustrate and more. This is a must have. Recommended!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Lurem Aciem, Thanks for the AWESOME review, Faysal! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 26, 2023

Super App

Store

Swatchy

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Swatchy, Thank you very much for the review, Özkan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Neeka Studios, Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 24, 2023

tom best guy,very helpful.awesome support

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at GLEAMFLOW, Thanks for the AWESOME review, Konstantinos! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 19, 2023

I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at GiddyGoatStore, Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 18, 2023

The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at , We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 12, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at D-MOOSTER, Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 10, 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool. Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable. Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at McNeal Made Candle co, Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 5, 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Danielle's Dazzled Gifts, We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 22, 2023

Super application. Et en cas de problème l'équipe est rapidement disponible et à l'écoute.

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

Developer Reply

Bonjour les amis de La Magie du Naturel, Merci beaucoup pour votre avis, Filipe ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀 -Léo @ Propel Commerce

5 / 5 Share

Sept. 21, 2023

Its cool, its expensive but cool

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at PortaRevz, Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 21, 2023

Easy to Navigate, good assitance by the support team. overall great experience

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Hukum Jaipur, Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 18, 2023

I like the app, it did its job and had a good support team. Recommended.

Store

Wixlure

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Wixlure, Thank you very much for the review, Mazin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 15, 2023

La meilleure application pour les replays. Elle m'aide beaucoup pour analyser le comportement des visiteurs de mon store shopify

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour les amis de SteelGleam, Nous sommes heureux d'apprendre que notre application aide votre entreprise ! Merci pour l'avis, Anas! Profitez de l'application et donnez plus de pouvoir à votre entreprise ! 🚀 -Léo @ Propel Commerce

5 / 5 Share

Sept. 14, 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sara Dresses, We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 13, 2023

Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store. Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!

Store

Volver

Using app

6 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello friends at Volver, We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 7, 2023

Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ThrillSeeker Gear, Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 1, 2023

Have been using this app for about a week now and love it. It's everything you need and nothing you don't. Simple to use. If you're looking for high quality screen recordings, that show cursor movement, and top notch chat support, this is your app!

Store

DMSO

Using app

About 6 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hello friends at DMSO, Thanks for the AWESOME review, Erik! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce