Propel Replay, Survey, Heatmap

I’ve been using Proper Riplay for a few weeks now, and it’s been a total game-changer. The interface is super intuitive, and it’s clear the developers put a lot of thought into making everything smooth and seamless. I love how fast it loads, how customizable the settings are, and how reliable it’s been—no crashes, no lag, just perfect playback every time. What really blew me away is the level of detail in the features—Proper Riplay doesn’t just meet my expectations; it exceeds them. From the crystal-clear audio to the way it organizes my library, everything feels effortless. It’s honestly become an essential part of my day-to-day routine. Can’t recommend this app enough! If you’re on the fence, just try it—you won’t be disappointed. Huge thanks to the Proper Riplay team for making such a great product!

Tom is very helpful

Great customer support, app works as intended, so far very pleased. Thanks!

Great app, does it exactly what is says on the tin! Very easy to use!

I've been using this app for over three months now. It's a great app with a fast and responsive customer service team ( For example- Tom) . Highly recommended!

A Must-Have for Any Serious E-Commerce Store! Propel Replays is hands down one of the best apps we've added to our store. It’s like having a behind-the-scenes pass to your customer journey—Netflix-style! The ability to watch both live and recorded sessions has been a game changer in uncovering hidden friction points that were silently hurting our conversions. The heatmaps are incredibly insightful, helping us identify what captures attention and what gets ignored, so we can make smarter design decisions that actually boost sales. And the survey feature? Brilliant. We’ve gathered invaluable feedback directly from our shoppers to continuously improve their experience. One of the most underrated (but powerful) features is the IP tracking—we’ve been able to spot and block bots and even competitors clicking on our ads, saving us money and improving ad performance. A huge shoutout to Tom from customer care—he went above and beyond to help us get set up and make the most of all the features. Super responsive, knowledgeable, and genuinely cares about helping you succeed. If you're running an online store and want to grow smarter and faster, Propel Replays is a no-brainer. Highly recommended!

Está aplicación es de las obligatorias para tener en la tienda ya que te permite mostrar en video lo que hace el cliente incluso puedes verlo en directo

easy to use

amazing

great app, works as intended and is easy to track sessions and see what painpoints you might have on your site. I love the heat map and the easy interface,Thanks!

It's working well so far. Thanks!

Fine app to see customer behavior

just started using it and it has been really helpful in understanding the customers' journeys

LOVE IT

Propel Replay & Session Record has transformed our ability to understand user behavior, providing crystal-clear replays of every interaction. The intuitive interface makes it incredibly easy to filter, search, and analyze sessions in just a few clicks. Real-time insights and heatmaps help us quickly pinpoint usability issues and optimize our workflows.

Really good app to understand your client, to find mistakes in website

Great way to see your customers interactions with your store!

This app has really helped understand what customers are looking for and any problems they have along the way. It also helps track where customers are coming from.

Really impressed by this app - everything just works and it doesn't seem to impact our site performance or user experience which was always my main concern. The recordings have been incredibly helpful in giving us insight to what changes we need to make and the heatmaps have really helped us realise where our visitors are spending most of their time. We will definitely be moving to a paid tier very soon. The support from the team has been great so far too!

Great app, works good