All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 93% (405)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Using app

28 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Human Touch Official, We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Dec. 7, 2023

Works great. Just as good as more expense versions out there. Good customer service as well

Using app

About 1 month

Total reviews

10

Average rating

4.2

Developer Reply

Hello friends at Tristar Plants, Thanks for the review, Vonda! YOU ARE AWESOME! Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Nov. 30, 2023

Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Valhoma Corp, Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Nov. 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at FidoFaves, We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Nov. 7, 2023

Definitely recommended if you want to see how visitors actually behave on your store. After making some changes based on visitor behaviour, thanks to this app, its subscription paid for itself many times over within 2 weeks. If you only had the funds to pay for one app, this is the ultimate conversion tool!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SaberMax, We're glad to hear our app is helping your business! Thanks for the review, Mohammad! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Oct. 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Neeka Studios, Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Oct. 19, 2023

I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at GiddyGoatStore, Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Oct. 10, 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool. Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges โ€“ his dedication to ensuring my success with Session Recording and Replays was truly commendable. Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at McNeal Made Candle co, Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Oct. 5, 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Danielle's Dazzled Gifts, We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Sept. 22, 2023

Super application. Et en cas de problรจme l'รฉquipe est rapidement disponible et ร  l'รฉcoute.

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

Developer Reply

Bonjour les amis de La Magie du Naturel, Merci beaucoup pour votre avis, Filipeย ! Nous sommes toujours heureux de vous aider ร  tout moment. Discutez-nous chaque fois que vous avez besoin d'aideย ! Plus de pouvoir pour votre entrepriseย ! ๐Ÿš€ -Lรฉo @ Propel Commerce

5 / 5 Share

Sept. 21, 2023

Easy to Navigate, good assitance by the support team. overall great experience

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello friends at Hukum Jaipur, Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Sept. 18, 2023

I like the app, it did its job and had a good support team. Recommended.

Store

Wixlure

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Wixlure, Thank you very much for the review, Mazin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Sept. 14, 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sara Dresses, We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Sept. 7, 2023

Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ThrillSeeker Gear, Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Sept. 1, 2023

Have been using this app for about a week now and love it. It's everything you need and nothing you don't. Simple to use. If you're looking for high quality screen recordings, that show cursor movement, and top notch chat support, this is your app!

Store

DMSO

Using app

About 6 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hello friends at DMSO, Thanks for the AWESOME review, Erik! Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Aug. 31, 2023

Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at TiddyShop, Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

Aug. 16, 2023

Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at NVO Sport, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

Aug. 14, 2023

Absolutely in love with this app's functionality and ease of use. The support team is always responsive and helpful. A must-have for everyone. Highly recommended!

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Unity Esprit, We're glad to hear our app is helping your business! Thanks for the review, Edgaras! Enjoy the app and more power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

July 21, 2023

Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Costoso Italiano, Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! ๐Ÿš€ - Leo @ Propel Commerce

5 / 5 Share

July 11, 2023

We found Session Recording & Replays app to be really useful to use when learning customer behaviour on our website.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Briarwood Supplies, Thanks for the AWESOME review, Oliver! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce