Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
592
Reviews
Chart
#100
Shopify

All reviews

5 / 5 Share
Dec. 12, 2024

Easy to use and perfect for small shops like mine. It's a cool and insightful way to track how the shop is performing.

Store Using app Total reviews Average rating
OnlyJesus 3 months 3 5.0
Developer Reply

Hello friends at OnlyJesus, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 10, 2024

I can’t say enough good things about the support team behind this app! Their response was super fast, friendly, and efficient. It’s clear they genuinely care about their users. Honestly, this kind of service is rare these days. Highly recommend the app and the team behind it!

Store Using app Total reviews Average rating
The Cave About 7 hours 4 5.0
Developer Reply

Hello friends at The Cave, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 10, 2024

Tom was great, helped me right away with efficiency and a great attitude. thanks

Store Using app Total reviews Average rating
worthwhilegift.com 24 days 3 5.0
Developer Reply

Hello friends at worthwhilegift.com, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 9, 2024

I just installed so for now I will just comment that it was incredibly easy to install, it seems easy to use, and the customer service has been fantastic.

Store Using app Total reviews Average rating
Gapka 28 minutes 4 5.0
Developer Reply

Hello friends at Gapka, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share
Dec. 4, 2024

I like how detailed it is and how it lets me know what customers like and want and where they are from, this helps a lot in my opinion.

Store Using app Total reviews Average rating
Dynosa 3 days 1 4.0
5 / 5 Share
Nov. 28, 2024

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Store Using app Total reviews Average rating
Cocco 6 months 3 5.0
Developer Reply

Hello friends at Cocco, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Jan. 4, 2025

Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop. Definitely recommend it!!

Store Using app Total reviews Average rating
Shvetah 20 days 4 5.0
Developer Reply

Hello friends at Shvetah, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
Nov. 25, 2024

Support is top notch and I love being able to view in real time where my customers are getting stuck or missing key points on our customer journey. Easy to install, no noticeable impact to site speed, this is a great tool for your store!

Store Using app Total reviews Average rating
Black Forest Mushrooms 18 days 2 5.0
Developer Reply

Hello friends at Black Forest Mushrooms, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 22, 2024

They have amazing support, appreciate the help in automating session records!

Store Using app Total reviews Average rating
everfur 10 months 2 5.0
Developer Reply

Hello friends at everfur, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 22, 2024

Great so far

Store Using app Total reviews Average rating
Fryzmaker 23 days 1 5.0
Developer Reply

Hello friends at Fryzmaker, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 19, 2024

Muy contento con el servicio porque tuve un problema con la facturación y lo arreglaron en un par de días. Así sí. Gracias!

Store Using app Total reviews Average rating
Zona Hardcore 26 days 2 3.0
Developer Reply

Hola amigos de Zona Hardcore, ¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Más potencia para tu negocio! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 13, 2024

This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!

Store Using app Total reviews Average rating
UphaarHub 26 days 1 5.0
Developer Reply

Hello friends at UphaarHub, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 13, 2024

Great support. Tom rocks! A user-friendly app with great value for money!

Store Using app Total reviews Average rating
PetArtIndia 3 months 1 5.0
Developer Reply

Hello friends at PetArtIndia, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 12, 2024

best replay app out there!

Store Using app Total reviews Average rating
Sera Essentials 7 days 1 5.0
Developer Reply

Hello friends at Sera Essentials, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 4, 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Store Using app Total reviews Average rating
Milk Depot Inc. 3 days 6 5.0
Developer Reply

Hello friends at Milk Depot Inc., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Oct. 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Store Using app Total reviews Average rating
Pick and Home 2 days 2 5.0
Developer Reply

Hello friends at Pick and Home, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

1 / 5 Share
Oct. 21, 2024

This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone

Store Using app Total reviews Average rating
TinyScopes 21 days 5 3.8
Developer Reply

Hello friends at TinyScopes, As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill. Please review Shopify's limitations on refunds here: https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations Specifically, limitation #1 which states that: "You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill." We regret that this Shopify limitation made for an unpleasant experience. If you require any additional assistance, please reach out at any time, and we'll do our best to help. Sincerely, Chris @ Propel Commerce

5 / 5 Share
Oct. 18, 2024

The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.

Store Using app Total reviews Average rating
Palmera Travel Store 4 days 1 5.0
Developer Reply

Hello friends at Palmera Travel Store, Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share
Oct. 17, 2024

Very responsive support, kind, helpful.

Store Using app Total reviews Average rating
Jazwares 17 days 9 5.0
Developer Reply

Hello friends at Jazwares, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Oct. 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

Store Using app Total reviews Average rating
AmaraBrighton 3 days 2 5.0
Developer Reply

Hello friends at AmaraBrighton, We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

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