Propel Replay & Session Record
Record shoppers with replays, heatmaps, analytics & surveys
Rating
4.9
feedback
538
chart
#162
All reviews
Rating Breakdown
Review RSS Feed
Aug. 16, 2022
Just installed the app! Looks great but we will see how helpful it is :) stay tuned! The setup process is by far the easiest from any app out there
Hello friends at Spartan Watches, Thanks for the AWESOME review, Marko! We really appreciate you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Aug. 15, 2022
Due to this app My website shows java script error and product not open many times.I contacted My it guy he give me reason that in this app this app have bug rrweb.min.js.mao due to this bug that java scrip error come. If you are ready for this bug then buy this one.....recording is fine
The error on your shop is not coming from Propel Replays. Your shop has a file called 'getData.js' from https://heatmapstorefront.z08tech.com that was generating an error 'can't access property "Status", err.response is undefined'. This appears to be a "heatmap" app. Propel Replays does not have any heatmap feature. This heatmap app is also polluting your Javascript console with the IP and location of your visitors which is not great. Please open the Javascript console in your browser while visiting your site, and you'll see what we're referring to. We've found other issues with your shop as well that may be impacting your visitors. Our support team has tried to reach out to you, but we have yet to hear back. If you'd like help in resolving the issues with your site, please respond to our email or email us at [email protected], and we'll do our best to help with the issues on your site.
Aug. 11, 2022
Just saw my first recordings and I absolutely love this app. it is very helpful in figuring out why people are buy or not buying
Hello friends at Abebe+Booker, We're glad to help your business! Thank you so much for the review, Jennifer! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Aug. 7, 2022
A excellent App. Help me to improve the costumer experience and to understand my customer and whey they don't convert. Provide also with good customer analytic, a great asset. I really recommend.
Hello friends at KYMOLYN, Thanks for the review, Raissa! We're glad to hear our app is super useful to you. Chat us anytime you need help. More power to your business! 🚀 - Leo @ Propel Commerce
Aug. 4, 2022
Ho avuto un problema appena ho installato l'app, in pochi minuti è stato risolto! Ottima assistenza!
July 27, 2022
Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo
Hello friends at The Bat Flip Shop, It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀 - Leo @ Propel Commerce
July 26, 2022
J'utilise cette appli pour suivre les actions des clients sur mon site. Fonctionne bien, Leo du service client est très serviable.
Hello friends at InnoThermos, Nous sommes ravis que notre application vous plaise, Jean-Charles ! Merci pour l'examen ! Profitez de notre application et plus de puissance pour votre entreprise ! 🚀 - Leo @ Propel Commerce
July 22, 2022
Great app.very useful for tracking customer behavior. Support is also really good and fast. Recommended.
Hello friends at Moringa Designs, Thank you very much for the review, Disha! We're happy to help your business. Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
July 20, 2022
This is great and my assistant was very helpful! I am very excited to see what exactly is going on that my customers visiting the site arent converting to sales.
Hello friends at Shoe Dash, Thanks for the AWESOME review, Heather! We wish you all the best. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
July 20, 2022
Downloaded to test the app and all working fine. No issues so far. ...... ............................
Hello friends at Wie Geht Es Dir Wirklich?, Thanks for the review, Lana! Chat us anytime you need help! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
July 16, 2022
Great app every shopify owner should have one. and good customer service very patient and professional
Hello friends at Nik & Nakks, We love the review, Wa'dell! Thanks very much! Enjoy our app and more power to your business! 🚀 - Leo @ Propel Commerce
July 14, 2022
Very good session recorder and customer service that helps you out if you need anything. Highly recommended especially considering the pricing of other apps.
Hello friends at Canny Creations, Thanks for the AWESOME review, Scott! We really appreciate it. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
July 14, 2022
Seems okay, easy to navigate dashboard with everything you would need. Auto-tagging, geolocation, os. Overall good.
Hello friends at skmp, We appreciate the review, Matthew! Thank you so much! We're glad to you like our app. Enjoy it and more power to your business! 🚀 - Leo @ Propel Commerce
July 13, 2022
Great customer service! Always replies quick and solves your problems extremely fast. Will definitely continue using.
Hello friends at shopkcapri, Thanks for the review, Marzieh! I really appreciate it. We're always here if you need help. More power to your business! 🚀 - Tom @ Propel Commerce
July 5, 2022
I have tried a few of the apps that offer this service and find this one offers what I need. Thanks!
June 23, 2022
I was searching for an app that did this for free for so long. Thankfully I found this one. On the free plan you have 200 page views and its very useful!
June 23, 2022
Great free plan for a small store that is just getting started - makes it easy to see how potential customers are reacting to your page. Customer service is quick to respond and efficient.
June 22, 2022
Customer service is really helpful. I like that I am able to see what my customers are looking at when on my website.
June 20, 2022
I'm new to the app but so far very pleased. Hoping to gain valuable insight on user experience. The customer service is excellent. Prompt attention to questions. No complaints so far!
Hello friends at Signastyle, Thanks for the review, Kelly! We hope you make use of the app's full potential to improve your sales. We're always here if you need help. More power to your business! 🚀 - Leo @ Propel Commerce
June 10, 2022
First I wanna say, this app is worth every penny (If you have the paid version) the data you get has no comparison, you can see the thoughts process of your clients, which helps me out more than they would know. The staff here is on standby, they are quick, responsive and eager to help. I cannot ask for a better partner in my business venture.