Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
494
chart
#59
All reviews
Review RSS Feed
Oct. 10, 2023
I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool. Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable. Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.
Hello friends at McNeal Made Candle co, Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 5, 2023
I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.
Hello friends at Danielle's Dazzled Gifts, We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Sept. 22, 2023
Super application. Et en cas de problème l'équipe est rapidement disponible et à l'écoute.
Bonjour les amis de La Magie du Naturel, Merci beaucoup pour votre avis, Filipe ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀 -Léo @ Propel Commerce
Sept. 21, 2023
Easy to Navigate, good assitance by the support team. overall great experience
Hello friends at Hukum Jaipur, Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Sept. 18, 2023
I like the app, it did its job and had a good support team. Recommended.
Hello friends at Wixlure, Thank you very much for the review, Mazin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Sept. 14, 2023
I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!
Hello friends at Sara Dresses, We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Sept. 7, 2023
Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.
Hello friends at ThrillSeeker Gear, Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Sept. 1, 2023
Have been using this app for about a week now and love it. It's everything you need and nothing you don't. Simple to use. If you're looking for high quality screen recordings, that show cursor movement, and top notch chat support, this is your app!
Hello friends at DMSO, Thanks for the AWESOME review, Erik! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Aug. 31, 2023
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop, Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Aug. 16, 2023
Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.
Hello friends at NVO Sport, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Aug. 14, 2023
Absolutely in love with this app's functionality and ease of use. The support team is always responsive and helpful. A must-have for everyone. Highly recommended!
Hello friends at Unity Esprit, We're glad to hear our app is helping your business! Thanks for the review, Edgaras! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
July 21, 2023
Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.
Hello friends at Costoso Italiano, Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
July 11, 2023
We found Session Recording & Replays app to be really useful to use when learning customer behaviour on our website.
Hello friends at Briarwood Supplies, Thanks for the AWESOME review, Oliver! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
June 26, 2023
good app and good support _------------------------------------------------------------------------
Hello friends at Woogle , Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
June 21, 2023
It is a very useful app. It tracks all visits as opposed to Hotjar. It has a lot of recorded session, doesn't cost much and has no impact on website speed
Hello friends at Upgraderide, We're glad to hear our app is helping your business! Thanks for the review, Andrii! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
June 20, 2023
This app is gold. I was getting a lot of add-to-carts, but I'd lose a lot of people at checkout. I dug into the replays and discovered that the button to complete the order was not showing, so it was impossible for people to complete their purchase! After making the fix, the orders began to flow again. If I didn't have this app, It would have taken weeks or months to discover the problem!
Hello friends at Lauraburtonauthor, Thanks for the AWESOME review, Laura! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
June 15, 2023
良い製品と素晴らしいサポートでおすすめです。 ユーザーの行動を正確に再現してくれるのでサイトの改善に役立ちます。 問題があった場合にも素早いサポートで解決してくれる安心感があります。 単機能の割に少し値が張るため★4としました。
コタンタンの皆さん、こんにちは。 YASUYUKIさん、レビューありがとうございます！高いと思われて申し訳ありません。 🚀 これ以上の便利さと機能を備えたアプリは他にはないと思います。また、専任のカスタマー サービス チームが年中無休で営業しています。 - レオ @ プロペルコマース === Hello friends at COTANTIN, Thank you very much for the review, YASUYUKI! We're sorry to hear that you think it's pricey! 🚀 I believe you will never find any other app with more usefulness and features plus a dedicated Customer Service Team open 6 days a week! - Leo @ Propel Commerce
June 6, 2023
Very useful and insightful app! Its nice being able to see how customers react to new changes to our store
Hello friends at Svakom, Thank you for the AWESOME review, Trista! We really appreciate you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
June 3, 2023
Instantly, I began so see customer behavior and identify issues. This has been a big help and their customer service was great.
Hello friends at Twisted Jezebel, We're glad to hear our app is helping your business! Thanks for the review, Troy! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
May 16, 2023
The idea is great. Nice to see something new. It is interesting to observe visitors and there are errors on my site for which sometimes I am ashamed. However, the application has a big minus, the application creates a delay of 1000ms when testing PageSpeed Insights, which is too much and unfortunately not suitable for me personally. I hope the developers will fix this, then I will come back and subscribe.
Hello friends at Model-Fan-Store, We really appreciated the feedback. The app should not affect your website's performance at all. We can isolate this further if you're willing to. Let us know once you re-installed and we can have this checked with our dev team. More power to your business! 🚀 - Tom @ Propel Commerce