All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 93% (405)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2022

It's a really great app, it's very fast and easy, you can see your customers' screen and monitor them to understand their mentality, and this helps you in developing your business, I recommend this app it's beautiful

Store

Vablee

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

So far this is working great, lots of options and love I can block my own IP so that I am not wasting recordings on when i am making sure things on the site are correct. I also love the detailed reports it sends

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I found this app more straightforward and functional than others I tried, and it has been a mainstay of our store. As with most apps on Shopify, I feel the price is too high especially for businesses that are not ruthlessly profit-oriented, and so I do not use beyond the free tier.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

thank you for the amazing app it is really helpful am able to track my visitors activity which helped me providing them with what they are looking for

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

I used this app to check where my users are dropping and how they are interacting with my website. It is really one of my most used app now.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Love how clear and informative this app is with letting you know what the potential customer was interested in.

Using app

About 5 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 7, 2021

I use this app to help me to check my customer behavior and find my website page error. I really like the app, and its super value. Everyone needs it.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

This is a great recording app, the best I've tried so far. I left Lucky Orange because of bad support and Propel has been great.

Using app

2 days

Total reviews

6

Average rating

3.0

5 / 5 Share

Nov. 25, 2021

I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

I really love this app! It helped me with figuring out the issues I had within my store. It was easy to understand and is a great way to get an inside view to the customer's experience.

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Awesome app! I upgraded to the £9.99 paid version almost straight away and have already noticed some patterns that are occurring on our store which can be amended. Its pretty addictive though!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Excellent App! Allows me to see issues with the website that customers face that I wouldn't have been able to before.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I’M PICKY - I’ve worked in the tech industry for 15 years, and have also coached or owned multiple businesses. So far this is my favorite Shopify App to date. It’s easy to implement, easy to use, and the information you get from it is invaluable. I’ve been trying to increase conversion on my website - we have tons of visitors, but not high enough conversion. I instantly picked out 4-5 areas that weren’t ‘user friendly’ for our customers. Great job on the app you guys. I’ve started the monthly subscription, totally worth the money (Nobody asked me to write a review. I want to make that clear so you know can trust this review.)

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Simple to install, use and the best part: the free version actually accomplishes something, instead of just teasing, or making you waste your time building something, to charge you later when it's time to use/launch the feature.

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This app is awesome and only keeps getting better. ITs definitely a keeper and and a must have for fixing conversion issues or dialing in on visitors most visited page, most viewed products etc.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Amazing app, helped us pinpoint the issue on the website within 30 mins. Would leave it on for good. Thank you.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

I use this app to review how customers use my site to find my products. Do they use the top menu? Do more of them use a front page visual link, are they watching the product videos or just scrolling by? Does the image on the front page consistently get a click? These are the things that I'm very interested in as well as the ease of use on my site. I can't get that info without the recording and replay. The recordings are snappy, without delay, and very informative. I'm very happy with the 40k page view pricing and feel it is very fair for the service provided. Invaluable insights made my website changes a winner!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Very good! I'm always analyzising our visitors, creating heat maps and evaluating their time on our shop; I long time ago I learned recordings provide an invaluable tool for that - this app, Session Recording, is probably the best I've tested out thus far. Records details, mouse movement, etc... and free up to 40.000 sessions! Keep up the good work!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Le doy a todo 5 estrellas, me parece una app genial en la cual puedes ver el comportamiento de tus clientes y poder corregir o facilitar muchas cosas, que sin esta App tan maravillosa no podrías saber. TOTALMENTE GENIAL

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at DELICATOLA, Estamos muy contentos de saber que la aplicación lo está ayudando a obtener información sobre el comportamiento de sus clientes. ¡Muchas gracias por la increíble reseña! 😊 - Chris @ Propel Commerce

5 / 5 Share

July 27, 2021

I love this app from the word go. It enable us to get a real insight in spotting potential floors in our store and how to improve our customers experience in addition to Shopify's analytics. Great tool.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at stefanromeoprints, That's awesome to hear! We're so happy it's helping you get real insights from shop! Thanks so much for the awesome review 😊 - Chris @ Propel Commerce