All reviews

Rating Breakdown

  • 5
    96% (558 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2022

I've been using the free version, and it has been wonderful! It helps so much to see how my customers are shopping ex. what pages they are looking at, which products etc. This data can be really helpful for a business owner. It's also very easy to use and no issues installing the app.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Runway Romance, We really appreciate you taking the time to review our app! We're glad to hear it's been helping your business. More power to you! - Leo @ Propel Commerce

5 / 5 Share

March 7, 2022

Great app and great customer service. I really need this in my store so I can see how customers behave and what the like to do there. Thanks! This is great.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at ZtandOut, We're happy that we're able to help in your business! If you got any suggestions or concerns, don't hesitate to chat or email us. 😉 - Carmi @ Propel Commerce

5 / 5 Share

March 6, 2022

Good app to troubleshoot problems. Very easy to use. Just add app and install. If you're having issues with your conversion rates, i'd recommend

Store

LYFTMAG

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Very good app and very good customs service. This really allow me to see everything that is going on in my store. Great!!!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Scottishclans, We are delighted that you're liking our app and service! You feedback means a lot to us, so if you have any queries or suggestions please don't hesitate to let us know. :) - Carmi @ Propel Commerce

5 / 5 Share

March 3, 2022

Very easy app to use. Suitable for new Shopify users who want to see if something is wrong with their website.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

muy útil! si permite ver como interactuan los clientes de forma practica. Y es gratis las primeras 500 views

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ToysFurUs, Thank you for your appreciation! We're happy to know that our app is helping you a lot. Chat or message us if you need any help. ;) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 28, 2022

Great and easy to use replay app, lets you monitor your traffic behavior and whereabouts and pay attention to your store issues.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sahara Specialty Foods, We're glad you're finding our app useful! We look forward to more sales to your business! Do let us know if you need any help. ;) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 24, 2022

Does what it says! Great detail provided on each recording, helps make sense of your traffic. Def recommended.

Store

METTA

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at METTA, We truly appreciate your feedback! We're happy that we're helping you in managing your store. Don't hesitate to contact us if you need any help. :) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 24, 2022

I just started my Shopify store and I saw that I was getting traffic but no sales. I have tried other session recording apps but I wasn't able to see the actual recordings until I tried this app. This app does what it says! You can replay your customer sessions and most of all customer service is quick and available. Thank you for creating this app :)

Using app

16 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at Babies Essence, Thank you very much for the review, Kevan! We're happy to be able to help your business. Our team is always here when you need us! - Leo @ Propel Commerce

5 / 5 Share

Feb. 24, 2022

My favorite app for my new Shopify boutique.. Very enlightening & gives me the control to see how customers are moving along through my site & to fix any conversion killers. I'd def recommend & Chud from Customer service did an excellent job helping me raise my free view quota right away. Once i grow I'll absolutely be upgrading to a paid plan.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

I'm new to the app and my store is new as well so I haven't had the full experience with this app except for the setup with Carmi which was very simple and easy, which is why I gave it 4 stars for now. I look forward to seeing what it has in store for my shop

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Divine Poetry, Thank you for giving our app a chance! We aim to help all our merchants the best way we can. So if there's anything you need help with, don't hesitate to hit us up! :) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 23, 2022

The app is really easy to use, I love how support is very quick and ready to help you. I am super happy with this app!

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Divine Poetry, We appreciate your feedback! We truly hope that our app helps you in managing your store. Do let us know if you need any help. :) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 22, 2022

Very helpful app to see your customer's journey and hang-ups in your store. They even offer a free plan for stores that have not gained a lot of traffic.

Using app

About 1 year

Total reviews

66

Average rating

4.9

Developer Reply

Hello friends at TFC&H Co, Yes, we aim to support more small businesses like yours! Thank you very much for the review! Much appreciated. More power to your business! - Leo @ Propel Commerce

5 / 5 Share

Feb. 20, 2022

I gotta say that this app is a life saver! I have found so many things that i could improve with this app that i lost count aleady. If you want to find whats wrong with your site this app is helping you to find it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Scrutech, This is music to our ears, thank you so much! If you need any help or assistance, our chat is always open :) Cheers! Robert @ Propel Commerce

5 / 5 Share

Feb. 19, 2022

Really simple and great app. I really love it as it clearly shows replay and also shows location and operating system used by clients.

Store

Muglans

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We love hearing these reviews, it pushes us to do better and provide better service for our merchants. If you need any assistance with anything, let us know! We're always up for a chit-chat. Thank you so much for this short but sweet feedback. Cheers! Robert @ Propel Commerce

5 / 5 Share

Feb. 18, 2022

Really works! I am getting what I need for free. Session recording can even be sorted based on activities. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sitrep Marine, Thank you for the appreciation! It's our priority to deliver the best service for our merchants. Let us know if you need anything else. ;) - Carmi @ Propel Commerce

5 / 5 Share

Feb. 18, 2022

I've used other session recorders and this one is great! It's easy to use and I love the analytics features. The free plan only gets 400 page views but they have very cheap plans for smaller stores.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Cahaba Dermatology & Spa, Thank you very much for the review, Joel! We're glad you find our app useful. More power to your business! - Leo @ Propel Commerce

5 / 5 Share

Feb. 16, 2022

This app has helped us see which sold out products customers are gravitating towards, where they are getting page errors, or what information they look for after viewing a product. It has been so helpful!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

This app has been very insightfull, it shows me issues my customers are facing on the website, you get to experience your customers journey and see the issue they are having. this can help increase your sales where the customer may be leaving due to website experience, or you may need to update some information. very useful app. the Staff a very prompt and very help full without a doubt. Definity recommend the app.

Store

ooOh My

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello Umara at ooOh My, Thank you very much for the review! We're glad to be able to help your business. The customer service team is always here when you need us. More power to your business! - Leo @ Propel Commerce

5 / 5 Share

Feb. 11, 2022

Excellent value for money and super intuitive UI. This the best session recording app available on Shopify right now.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Mud & Blood, Thank you very much for the review, Max! We love it! We're always here when you need assistance anytime! - Leo @ Propel Commerce