All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 91% (432)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2025

Wir hatten zu Beginn Probleme mit der Sichtbarkeit und der Anzeige der Heatmaps aufgrund unserer Pop-Ups und unserem Cookie Banner. Netterweise haben sich die Entwickler dem Problem direkt angenommen und innerhalb eines Monats ein neues Heatmap System entwickelt, dass uns bereits jetzt sehr weiterhilft! Auch die anderen Features, wie Replays etc. sind sehr anschaulich & hilfreich. Absolute Empfehlung!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Freunde vom Teachly Shop, vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀 – Hernane @ Propel Commerce

5 / 5 Share

Sept. 21, 2025

Great customer support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ABBA Collectibles, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Sept. 21, 2025

Great app!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Ballonnenshop.nl, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Sept. 17, 2025

I really like this app! The session replays and heatmaps give me a clear view of how customers interact with my store, and I’ve already spotted areas to improve. The surveys are also a great way to get direct feedback. Setup was quick, the interface is simple, and support is responsive. Highly recommend for anyone looking to boost conversions.

Store

Zekira

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Zekira, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 14, 2025

I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at MS StyleHaven, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SparkrLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 4, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 30, 2025

Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 28, 2025

Awesome App for Recording Visitors on your store, really Recommend, Hernane Supports was Incredible, you don't regret using this app, good service.

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 27, 2025

good app

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

So far so good. Really easy to use and gives you great insight!

Store

MODTIME

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at MODTIME, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 16, 2025

Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 14, 2025

This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Great !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Linara Nova, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 28, 2025

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce