All reviews

Rating Breakdown

  • 5
    53% (33 ratings)
  • 4
    21% (13 ratings)
  • 3
    6% (4 ratings)
  • 2
    3% (2 ratings)
  • 1
    16% (10 ratings)

Reviews with Text

  • 76% (47)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 12, 2023

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We are happy to see that your experience has been good. If there is anything we can do to make this experience better, please reach out to [email protected].

4 / 5 Share

Sept. 12, 2023

It’s a great app my customers love it but not going to lie rate’s are pretty high guys.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for providing feedback! We are thrilled that you and your customers enjoy the app! If you have any questions or concerns regarding the fee rate offered, please feel free reach out to [email protected].

4 / 5 Share

Sept. 7, 2023

Rate’s too high. Customers used it a lot before but niw barely.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for providing feedback. I can certainly understand the concern with customers not using Sezzle as much! We do offer marketing materials for your website and social media pages at sezzle.com/brand-assets. We would also love to help you get setup on our store directory to help with visibility for your customers. Please reach out to [email protected] and our team will be happy to assist.

5 / 5 Share

Sept. 6, 2023

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! We are glad you are enjoying our app and product!

5 / 5 Share

Sept. 6, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! We are glad you are enjoying the Sezzle product and App!

3 / 5 Share

Sept. 5, 2023

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review! You can contact our team anytime at [email protected] if there is anything we can assist with!

5 / 5 Share

Sept. 4, 2023

This app has definitely help boost my sales so I’m so grateful for it!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a partner with Sezzle! We are grateful for you as a merchant! Please reach out to [email protected] if we can be of further assistance!

5 / 5 Share

Sept. 4, 2023

This app has helped so much!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear you have had a seamless experience with our app! If anything does come up, please reach out at [email protected]!

5 / 5 Share

Aug. 30, 2023

I love this app, it is way better than the other payment companies. It goes with my website flawlessly plus it goes with my color scheme. I hate that they charge a fee if you don’t get an order in a certain time, but I eventually won’t even have to worry about that. Sezzle is excellent.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We value you as a merchant and are thrilled that we are a fit on your website!

5 / 5 Share

Sept. 14, 2023

Great addition to our site! Has been a huge help in converting customers. Had an issue upgrading the widget, but no complaints other than that. Already submitted a review, but being forced to leave another one. Can’t access my account without leaving another review. Please fix.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear Sezzle has assisted with converting customers! If you ever have any issues updating the widget, or with anything in general, our team would be happy to help and you can reach out to [email protected].

5 / 5 Share

Aug. 27, 2023

Sezzle offers a great pay in four option for your customers. I know I have an increased amount of sales so to offering Sezzle as a way to pay on my website. Would definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear about how Sezzle is working out for your business. Thank you for being a Sezzle partner and we look forward to working with you moving forward.

5 / 5 Share

Aug. 24, 2023

This really helps my customers see a lower price and they immediately hit the checkout button. We all love a payment plan

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your partnership with Sezzle! We're thrilled we've been able to assist your customers with a payment plan that works for them. We at Sezzle agree, everyone loves a good payment plan!

5 / 5 Share

Aug. 21, 2023

It’s great. It’s good. Please just let us in our accounts without having to do reviews. This has taken me over 1 hour to get into. Thank you so much

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're are sorry to hear you're having trouble accessing your account! If our team can be of any assistance, please feel free to reach out to [email protected] and we can assist. We appreciate you being a Sezzle partner and look forward to hearing from you soon.

3 / 5 Share

Aug. 10, 2023

Im middle of the road here. everything was as expected for us. we had several sales over several months that used Sezzle but we found the % too high plus the 2% shopify took on top. other wise the platform worked perfect and intergraded into the website seamless. we ultimately canceled due to cost.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review and feedback, we’re happy to hear your integration process was seamless! Our Accounts team at [email protected] would be happy to discuss your fee rate if you would like to offer us again in the future!

5 / 5 Share

Aug. 8, 2023

My experience with Sezzle so far has been all positive. I have only been using it for 2 months and have had less than 20 transactions with sezzle but no negative experiences at all.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

We're so happy to hear that Sezzle has been such a positive experience! If you haven't already in the meantime, you may be interested in adding Sezzle marketing tools, as these can help drive customers towards using Sezzle on your site. You can find these at sezzle.com/brand-assets. Thank you again for being a Sezzle partner and please reach out to [email protected] if we can ever assist.

2 / 5 Share

May 22, 2023

I am glad I came to see the reviews. I have been looking into other plans. I didn't realize the changes. I too am deleting the app. It is apparently not small business friendly. :(

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your review. We would like to assist you with understanding our terms and how we can assist with your store. Please reach out to [email protected].

1 / 5 Share

April 13, 2023

I thought this was a wonderful app. I've used it for at least a year. However, upon updating it due to requirements, I am now notified that my account is frozen due to not having at least $300 worth of orders through this service monthly. That was not mentioned during sign up. I did not receive any information regarding this policy change. Therefore I will be deleting this app and my account. There is no issues with fees, however the proper thing to do would be to notify your customers and not be misleading as if this service is free and fees are charged when used. DISGUSTING business practices!

Using app

20 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review! I can understand your concern. There was an update to our terms and a notice was sent in August to inform. I do apologize if this information was missed or did not reach you. If you have any questions or concerns regarding our policies, please reach out to [email protected].

1 / 5 Share

April 4, 2023

Don’t inform users of fees. I signed up several years ago and it was free. Never told they stopped. Really upset at how much I’ve been charged in merchant fees because I don’t sell over a certain amount a month.

Using app

26 days

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your review. I understand your concern. We did update our terms in August of 2022 and sent notices via email. I apologize if this notice was missed or did not reach out. For any further questions regarding our terms, please reach out to [email protected]. Thank you for your feedback.

1 / 5 Share

March 29, 2023

Worst customer service. The widget wouldn't let me integrate into my theme and they just said sorry we can't help.

Using app

10 days

Total reviews

40

Average rating

3.2

Developer Reply

I apologize for the issues you are having with your widgets, as I can understand that is frustrating. Please reach out to [email protected] and put ATTN: Gene, and we would like to assist further.

1 / 5 Share

March 20, 2023

I do NOT recommend Sezzle to sellers. I canceled an order minutes after the order, which means I don’t have the payout of funds from the order and instead of Sezzle just canceling the order and sending the funds back to her, they took the funds from me, funds I didn’t even receive. And if people don’t use Sezzle on your website, they also take funds from you, how nice.

Using app

13 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. I understand your concern with refunds and would like to assist. I have sent an email on 3/21 explaining why this occurred and that the funds are not lost. If you have any further questions, please reach out to [email protected].