Sezzle Widget
Sezzle, The Highest Shopper-Rated BNPL
Rating
3.2
feedback
67
chart
#4,442
All reviews
Review RSS Feed
May 22, 2023
I am glad I came to see the reviews. I have been looking into other plans. I didn't realize the changes. I too am deleting the app. It is apparently not small business friendly. :(
Thank you for your review. We would like to assist you with understanding our terms and how we can assist with your store. Please reach out to [email protected].
April 13, 2023
I thought this was a wonderful app. I've used it for at least a year. However, upon updating it due to requirements, I am now notified that my account is frozen due to not having at least $300 worth of orders through this service monthly. That was not mentioned during sign up. I did not receive any information regarding this policy change. Therefore I will be deleting this app and my account. There is no issues with fees, however the proper thing to do would be to notify your customers and not be misleading as if this service is free and fees are charged when used. DISGUSTING business practices!
Thank you for your review! I can understand your concern. There was an update to our terms and a notice was sent in August to inform. I do apologize if this information was missed or did not reach you. If you have any questions or concerns regarding our policies, please reach out to [email protected].
April 4, 2023
Don’t inform users of fees. I signed up several years ago and it was free. Never told they stopped. Really upset at how much I’ve been charged in merchant fees because I don’t sell over a certain amount a month.
Thank you for your review. I understand your concern. We did update our terms in August of 2022 and sent notices via email. I apologize if this notice was missed or did not reach out. For any further questions regarding our terms, please reach out to [email protected]. Thank you for your feedback.
March 29, 2023
Worst customer service. The widget wouldn't let me integrate into my theme and they just said sorry we can't help.
I apologize for the issues you are having with your widgets, as I can understand that is frustrating. Please reach out to [email protected] and put ATTN: Gene, and we would like to assist further.
March 20, 2023
I do NOT recommend Sezzle to sellers. I canceled an order minutes after the order, which means I don’t have the payout of funds from the order and instead of Sezzle just canceling the order and sending the funds back to her, they took the funds from me, funds I didn’t even receive. And if people don’t use Sezzle on your website, they also take funds from you, how nice.
Thank you for your review. I understand your concern with refunds and would like to assist. I have sent an email on 3/21 explaining why this occurred and that the funds are not lost. If you have any further questions, please reach out to [email protected].
Jan. 6, 2023
Really easy to integrate and responsive customer service. There is a lot of content (pages, banners, ..) ready to use. We had our first sales with Sezzle within a couple days. https://www.solo-inline.com/en/pages/how-sezzle-works
Thank you for your review! I am glad to hear that the integration process was seamless and our agents were able to assist with your needs! If you ever need further assistance, please reach out to [email protected]!
Dec. 16, 2022
This has been a great addition to our website. It is driving new sales with higher order values and was super easy to integrate. I'd highly recommend this buy now, pay later option by Sezzle to any business.
Thank you very much for your kind review! Our goal at Sezzle is to drive new sales and gain new customers, and I am glad to hear that Sezzle is able to give your current and new customers the option to pay in four! If you have any questions or concerns, please do not hesitate to reach out at [email protected]!