All reviews

Rating Breakdown

  • 5
    52% (34 ratings)
  • 4
    22% (14 ratings)
  • 3
    6% (4 ratings)
  • 2
    3% (2 ratings)
  • 1
    17% (11 ratings)

Reviews with Text

  • 74% (48)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 4, 2023

Don’t inform users of fees. I signed up several years ago and it was free. Never told they stopped. Really upset at how much I’ve been charged in merchant fees because I don’t sell over a certain amount a month.

Using app

26 days

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your review. I understand your concern. We did update our terms in August of 2022 and sent notices via email. I apologize if this notice was missed or did not reach out. For any further questions regarding our terms, please reach out to [email protected]. Thank you for your feedback.

1 / 5 Share

March 29, 2023

Worst customer service. The widget wouldn't let me integrate into my theme and they just said sorry we can't help.

Using app

10 days

Total reviews

42

Average rating

3.1

Developer Reply

I apologize for the issues you are having with your widgets, as I can understand that is frustrating. Please reach out to [email protected] and put ATTN: Gene, and we would like to assist further.

1 / 5 Share

March 20, 2023

I do NOT recommend Sezzle to sellers. I canceled an order minutes after the order, which means I don’t have the payout of funds from the order and instead of Sezzle just canceling the order and sending the funds back to her, they took the funds from me, funds I didn’t even receive. And if people don’t use Sezzle on your website, they also take funds from you, how nice.

Using app

13 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. I understand your concern with refunds and would like to assist. I have sent an email on 3/21 explaining why this occurred and that the funds are not lost. If you have any further questions, please reach out to [email protected].

5 / 5 Share

Jan. 6, 2023

Really easy to integrate and responsive customer service. There is a lot of content (pages, banners, ..) ready to use. We had our first sales with Sezzle within a couple days. https://www.solo-inline.com/en/pages/how-sezzle-works

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I am glad to hear that the integration process was seamless and our agents were able to assist with your needs! If you ever need further assistance, please reach out to [email protected]!

5 / 5 Share

Dec. 16, 2022

This has been a great addition to our website. It is driving new sales with higher order values and was super easy to integrate. I'd highly recommend this buy now, pay later option by Sezzle to any business.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review! Our goal at Sezzle is to drive new sales and gain new customers, and I am glad to hear that Sezzle is able to give your current and new customers the option to pay in four! If you have any questions or concerns, please do not hesitate to reach out at [email protected]!