Sezzle Widget
Sezzle, The Highest Shopper-Rated BNPL
Rating
3.8
feedback
95
chart
#3,075
All reviews
Rating Breakdown
Review RSS Feed
Aug. 21, 2023
It’s great. It’s good. Please just let us in our accounts without having to do reviews. This has taken me over 1 hour to get into. Thank you so much
We're are sorry to hear you're having trouble accessing your account! If our team can be of any assistance, please feel free to reach out to [email protected] and we can assist. We appreciate you being a Sezzle partner and look forward to hearing from you soon.
Aug. 21, 2023
So far so good! We love Sezzle and the extra options it gives our customers, allowing them the options to purchase more with a longer time to pay for it! Definitely a game changer!
Thank you for your great review! We are happy to offer your customers different payment options to complete their purchases.
Aug. 19, 2023
Absolutely love sezzle! It has helped bring so much business to my store! My customers love using it on my website. And I love that they are able to help me , help my customers shop and make payments later. I honestly wouldn’t be so successful with my business if it wasn’t for sezzle. The fees aren’t bad at all. I barely notice them. And I say it’s worth it for how much business I receive in return for paying a small fee. Easy pay outs, very easy app to navigate to see my merchant sales. Highly recommend! Thank you sezzle for helping my small business grow!
We are happy to hear that you and your customers have been loving Sezzle! We are also thrilled to hear that we could help in any way in your business’s success! If we can help any further, please reach out to [email protected].
Aug. 10, 2023
Im middle of the road here. everything was as expected for us. we had several sales over several months that used Sezzle but we found the % too high plus the 2% shopify took on top. other wise the platform worked perfect and intergraded into the website seamless. we ultimately canceled due to cost.
Thank you for your review and feedback, we’re happy to hear your integration process was seamless! Our Accounts team at [email protected] would be happy to discuss your fee rate if you would like to offer us again in the future!
Aug. 8, 2023
My experience with Sezzle so far has been all positive. I have only been using it for 2 months and have had less than 20 transactions with sezzle but no negative experiences at all.
We're so happy to hear that Sezzle has been such a positive experience! If you haven't already in the meantime, you may be interested in adding Sezzle marketing tools, as these can help drive customers towards using Sezzle on your site. You can find these at sezzle.com/brand-assets. Thank you again for being a Sezzle partner and please reach out to [email protected] if we can ever assist.
July 27, 2023
Sezzle is a game-changer. The Shopify app is user-friendly, and splitting payments into four interest-free instalments has helped add about +10% incremental sales to our store. Plus, their customer service is top-notch, helping out with any issues that I've had installing and getting up and running... definitely recommend to any store not yet using a pay later solution.
We appreciate your kind review and are even happier to hear that Sezzle has increased your sales! Our Merchant Experience team’s goal is to help grow your business and provide a seamless service!
June 19, 2023
I could not get this to work at all with my theme and the coding ruined my cart and product pages. Shame because in theory, it's a great idea.
Thank you for your review. I can certainly understand your concern with your widgets. We do have our widget team to help with these concerns and we would like to help you get setup. Please email us at [email protected] with the specifics to your issue and we will be happy to assist with this issue.
May 22, 2023
I am glad I came to see the reviews. I have been looking into other plans. I didn't realize the changes. I too am deleting the app. It is apparently not small business friendly. :(
Thank you for your review. We would like to assist you with understanding our terms and how we can assist with your store. Please reach out to [email protected].
April 13, 2023
I thought this was a wonderful app. I've used it for at least a year. However, upon updating it due to requirements, I am now notified that my account is frozen due to not having at least $300 worth of orders through this service monthly. That was not mentioned during sign up. I did not receive any information regarding this policy change. Therefore I will be deleting this app and my account. There is no issues with fees, however the proper thing to do would be to notify your customers and not be misleading as if this service is free and fees are charged when used. DISGUSTING business practices!
Thank you for your review! I can understand your concern. There was an update to our terms and a notice was sent in August to inform. I do apologize if this information was missed or did not reach you. If you have any questions or concerns regarding our policies, please reach out to [email protected].
April 7, 2023
They started charging businesses and did NOT inform anyone about this change. I as a small business can not afford to pay more fees monthly for not selling over $300 worth of sezzle orders!! I will be switching to Klarna and Afterpay because of this.
Thank you for your review. I understand your concern, and appreciate your feedback. We updated our terms in August of 2022 and reached out via email regarding this update. I do apologize if this did not reach you or was missed. If you have any questions regarding our terms, please reach out to [email protected].
April 4, 2023
Don’t inform users of fees. I signed up several years ago and it was free. Never told they stopped. Really upset at how much I’ve been charged in merchant fees because I don’t sell over a certain amount a month.
Thank you for your review. I understand your concern. We did update our terms in August of 2022 and sent notices via email. I apologize if this notice was missed or did not reach out. For any further questions regarding our terms, please reach out to [email protected]. Thank you for your feedback.
March 29, 2023
Worst customer service. The widget wouldn't let me integrate into my theme and they just said sorry we can't help.
I apologize for the issues you are having with your widgets, as I can understand that is frustrating. Please reach out to [email protected] and put ATTN: Gene, and we would like to assist further.
March 20, 2023
I do NOT recommend Sezzle to sellers. I canceled an order minutes after the order, which means I don’t have the payout of funds from the order and instead of Sezzle just canceling the order and sending the funds back to her, they took the funds from me, funds I didn’t even receive. And if people don’t use Sezzle on your website, they also take funds from you, how nice.
Thank you for your review. I understand your concern with refunds and would like to assist. I have sent an email on 3/21 explaining why this occurred and that the funds are not lost. If you have any further questions, please reach out to [email protected].
Jan. 6, 2023
Really easy to integrate and responsive customer service. There is a lot of content (pages, banners, ..) ready to use. We had our first sales with Sezzle within a couple days. https://www.solo-inline.com/en/pages/how-sezzle-works
Thank you for your review! I am glad to hear that the integration process was seamless and our agents were able to assist with your needs! If you ever need further assistance, please reach out to [email protected]!
Dec. 16, 2022
This has been a great addition to our website. It is driving new sales with higher order values and was super easy to integrate. I'd highly recommend this buy now, pay later option by Sezzle to any business.
Thank you very much for your kind review! Our goal at Sezzle is to drive new sales and gain new customers, and I am glad to hear that Sezzle is able to give your current and new customers the option to pay in four! If you have any questions or concerns, please do not hesitate to reach out at [email protected]!