All reviews

Rating Breakdown

  • 5
    97% (103 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 97% (103)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Recientemente acabo de agregar esta aplicacion y es una maravilla, en menos de 5 minutos se acabo el problema con mis envios que llevaba desde 3 años y nadie podia darle solucion ademas de que el soporte es inmediato, amable y paciente. Es una apliacacion facil de usar y configurar.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 15, 2024

Phenomenal app. Solved a problem we've tackled with for 2+ years so simply & elegantly. Spoke with Aidtya who helped me understand the app & get situated. Quality app, quality support. What more can you ask for?

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Very pleasantly surprised by the ShipMagic app. We were looking for a complex shipping setup in which the shipping rates were grouped by box size, each box carrying a certain number of products. Aditya, the developer, was very quick to assist and hopped on a call to help set things up properly. We worked with Aditya over the course of a week and he was SUPER helpful, even going so far out of his way as to change his app to accommodate FedEx for us. We've worked with a lot of apps and this is by far the best customer support we've received. Thank you Aditya for the awesome app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

ShipMagic solved our problem of double charges applied because of multiple locations. Aditya is very helpful and took a lot of time to help us set up the app and terms so our customers won't be charged anymore. Thank you Aditya!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Great support! Speedy Squirrel answers all my questions and modifies app to fulfill my requests. I recommend using this app!

Store

AVLGEAR

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

ShipMagic allowed me to create a single shipping rate for products from multiple locations. Now I don't have to charge my customers double shipping. Customer support was incredibly helpful. I was provided with quick and easy instructions. Thank you for your help Aditya!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I am so glad I chose to use this app. Right from the start Aditya the developer helped set up the app with my first request and then managed to set up urban and rural zones for my New Zealand store. This has been a big request from NZ sellers on Shopify and I will be glad to pass on my recommendation to other sellers! Amazing.

Using app

About 10 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Very helpful, helped with my shipping request within 10 minutes.

Store

Femzai

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. Your positive words bring us great joy.

5 / 5 Share

Dec. 6, 2023

ShipMagic is a magic app. It allows me to accurately calculate shipping rates for my customers based on their location and the weight of their orders, without the need to upgrade to the expensive Advanced Shopify Store package. The best part is the impeccable support provided by Aditya, who goes above and beyond to assist customers, even working late into the night until 24:00 to ensure any issues are resolved. I can't speak highly enough of this app and Aditya's dedication. The 5-star rating feels inadequate for such exceptional service and a truly remarkable app. Thank you, Aditya, for solving all my shipping issues for a very reasonable price of 9.99 USD/month. I'm more than happy to pay for such outstanding value. Warm regards! Jan från Shirdell Food Company

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much Jan. This is real encouragement for us.

5 / 5 Share

Nov. 28, 2023

I needed just a simple customisation to my cart, and ShipMagic fit the bill perfectly. The pricing was also more reasonable than others, and as others have mentioned, worth every cent thanks to Aditya's patient and clear instructions in helping set it all up. Definitely give this one a go!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thumping words. We are elated that you found the app useful.

5 / 5 Share

Nov. 20, 2023

Amazing team and customer service at the highest level I have received, the application does exactly what I wanted and in addition they added a new functionality that I requested. Thank you

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Ronan. It was awesome working with you. Thanks for the kind words.

5 / 5 Share

Nov. 17, 2023

After trying out many other shipping apps I think this is the best. It can pretty much handle anything, but what makes it so great is Aditya, he will spend the time with you via live chat to get it set up just as you want. You can test it first and then make it live once you are ready. 5 Stars!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. We are happy that ShipMagic has been able to solve your shipping rate needs.

5 / 5 Share

Nov. 9, 2023

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only). I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked. This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly. (For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.") Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast. Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome! I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you so much. We promise to keep providing top-tier customer support always!

5 / 5 Share

Nov. 1, 2023

This app is awesome. Super clean and simple solutions to what can be quite complex shipping problems. Excellent support from the app team too.

Using app

About 2 hours

Total reviews

12

Average rating

4.9

Developer Reply

Thank you so much. We really appreciate your kind words.

5 / 5 Share

Oct. 31, 2023

We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was a pleasure interacting with you as well.

5 / 5 Share

July 1, 2024

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are a big source of encouragement for us. Thank you!

5 / 5 Share

Oct. 24, 2023

Excellent app - does what it says. And excellent support - very quick - by Speedy Squirrel. Really pleased with it.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Katie. "Speedy" in Speedy Squirrel stands for our above average execution speed.

5 / 5 Share

Sept. 24, 2023

The app is simple and easy to set up. Customer support was there when i needed it and was very responsive.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Sept. 3, 2023

After spending thousands on developers to custom generate a solution for mixed carts (containing in-stock/preorder) with multiple shipping rates and complicated logic — Aditya replied on a Shopify forum where I was desperate for a solution. He delivered more than I could have ever asked for. This app is incredible, and the service behind it is top-notch. Our scenario has been so complicated it took developers months to build an unstable solution, but it took Aditya less than 24 hours to create a custom solution through this application. He took care of the setup, completely understood what we were trying to accomplish and over-delivered. I was nearly emotional when I saw the result. I can't recommend this enough.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Victor, Thank you for your gracious words. We promise to keep over delivering - that is our motto.

5 / 5 Share

Aug. 31, 2023

I wish I could give this app more than 5 stars because it absolutely deserves it. I am genuinely astounded by the team's exceptional expertise, dedication, and lightning-fast solution delivery. When the app couldn't initially accommodate my specific needs, they managed to craft a tailor-made solution in just one day. Furthermore, their responsiveness in addressing all of my inquiries promptly and succinctly has been nothing short of impressive. This app has truly set the gold standard for both its solution quality and customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much Jelena. It was pleasure working with you.