All reviews

Rating Breakdown

  • 5
    52% (11 ratings)
  • 4
    24% (5 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (4 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2023

The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Anna from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Anna Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

Aug. 31, 2023

Customer service was very quick to respond and solve the problem. They deserve a favorable review. Good App

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you. Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

April 14, 2023

This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Sales Box ‑ Shipping & Offers Support Team

1 / 5 Share

Jan. 19, 2022

Lack of Customer service - this is constant is a FAIL. EVERY time you have to wait for ages to get their response, no matter how small or big the issue. We can't carry on like this and we have decided to look for another solution. Please BE AWARE! for 40 dollars per month I think II deserve much better support!

Using app

Almost 3 years

Total reviews

4

Average rating

2.0

Developer Reply

Hi Matt, Here's Carrick from Sales Box ‑ Shipping & Offers Support Team and we are so sorry for your bad experience with us. For the bad support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation. As I have checked your case, my colleague is supporting your case, please kindly check their response and let them know if you need further support. Regards, Carrick Sales Box ‑ Shipping & Offers Support Team

1 / 5 Share

Nov. 15, 2021

Don't believe I was paid so much money for this trash app and they want now to us to pay more money because we changed the Shopify billing. What a joke

Store

Balardi

Using app

Almost 2 years

Total reviews

34

Average rating

3.4

Developer Reply

Hi Balardi, Here's David from Sales Box ‑ Shipping & Offers Support Team and we're deeply sorry for this inconvenience To make it clear about our pricing, the price of Premium plan will be based on your Shopify plan - Basic Shopify plan: $19/month - Professional Shopify plan: $29/month - Advanced Shopify plan: $39/month - Plus Shopify plan: $59/month In addition, we have an published article about our pricing plan in details, you can refer to it. We have seen that our colleague has sent you follow-up email, please let them know if you need further support. Looking forward to hearing from you soon. Regards, David Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

May 18, 2020

I changed theme and plug in went missing. I added a staff account from the developers and they changed the code.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team

1 / 5 Share

Feb. 1, 2020

The App is not working during the weekends, support is low so no one can fix the issue until weekend ends and then it start working and there is nothing to fix. And this happens every weekend. Waste of time waste of money and customers......

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met. Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue. However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past. Look forward to hearing your reply. Regards, Lynn

1 / 5 Share

Oct. 28, 2019

the new update of an app crashed my store as well. I had my store off for 1 hour until finally find a way to fix it. support apparently is off in different time zone, and haven't tested the app before they launched it live.

Store

BURGA

Using app

About 1 month

Total reviews

7

Average rating

3.9

Developer Reply

Dear Gytis, I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience caused to your store. Because there is an active chat you have opened currently, I am going to work with you directly on it for faster response. Look forward to hearing from you at the soonest. Best Regards, ​Kate

4 / 5 Share

Oct. 14, 2019

Working well, would be 5 stars if you could filter and apply to products rather than having to go through one by one

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Hello Sean, I'm Kate from FireApps Customer Support team, and thank you for your feedback. May I know if you want to apply a offer for several products? If you do, you can add more than 1 product on a product offer. Should you have any concern, please feel free to contact us via our live chat, or email at [email protected]. I am looking forward to hearing from you. Regards, Kate

4 / 5 Share

Oct. 7, 2019

good app that works on my store, increases conversion rate i hope we'll see http://palatialpetals.com

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 27, 2019

It works great, I love it. it is good free even ..............................................................................................................

Using app

2 months

Total reviews

11

Average rating

4.9

Developer Reply

Hi there, This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

July 2, 2019

Fantastic app helped a lot in boosting customer offers , sufficient needs to maintain customer interest. Very happy with this app

Store

BONYHUB

Using app

3 months

Total reviews

14

Average rating

4.7

Developer Reply

Hi there, Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

Dec. 19, 2018

Very useful to add relevant and customized messages in product pages. Good the free plan to start with default messages.

Using app

8 days

Total reviews

1

Average rating

4.0

Developer Reply

"Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team"

5 / 5 Share

March 6, 2019

Awesome app. Happy customer service is great also. I would recommend this app to anyone who needs to display estimate shipping rates. Generally a good app.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

"Hi there, I'm Yung from Sales Box ‑ Shipping & Offers Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Sales Box team and we have been trying our best to develop and improve Sales Box to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Yung Sales Box ‑ Shipping & Offers Support Team"

4 / 5 Share

Nov. 9, 2018

Es una excelente app sin embargo, demora mucho en cargar, sería ideal pueda cargas todos mis productos sin problemas.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

Oct. 26, 2018

I love this app so much. fuctionallity, design, all great. I am so sure I will purchase this app for my another store again. And customer support are great also. Every one should have this app

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

Oct. 2, 2018

Love it! Useful App and fantastic service. Solved all my problems within 24 hours! Recommending for all shopify-stores, gives clearing information about shipping time for your costumers.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team

3 / 5 Share

April 26, 2019

Really simple and helpfull The Free Version gives you Everything you need Everything is On point but most of the times it get desynchronized and doesnt show nothing at my site.

Store

iCoon

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2018

Really Fine app - Works as really fine and has a free plan

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Paul from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box. Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Paul Sales Box ‑ Shipping & Offers Support Team

5 / 5 Share

March 31, 2018

The new update and the support service is very good! I love the app

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team