All reviews

Rating Breakdown

  • 5
    95% (211 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (219)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2024

Perfect app for giving customers shipping rates in cart instead of making them go through checkout first, and excellent support. We needed help integrating the layout into our custom theme design and expected to pay a fee but were happily surprised to find their support staff helped us free, and they did it fast and it looks great. Thanks so much!

Store

Rokland

Using app

Over 5 years

Total reviews

20

Average rating

4.9

5 / 5 Share

Sept. 6, 2024

Excellent app easy to set up. Essential app for all international Shopify sellers.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2024

Works pretty well. Used it for years. Great upfront pricing! A lot apps are deceptive, and these guys are upfront and honest about the costs.

Using app

Almost 7 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 6, 2024

Eay to install. Works perfectly in under 2 minutes. Exactly what I needed!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Great app, have had for years. Had issue the other day with it, emailed them and they had problem fixed within hours. Excellent customer support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

We had issue and it was resolved very quickly and we appreciate it. If an issue does arise, know that it will be taken care of quickly when you reach out to them by email.

Using app

Over 3 years

Total reviews

10

Average rating

3.4

5 / 5 Share

March 11, 2024

I found a javascript issue with the app while testing page loading speed. They came straight back with a fix. None of the usual "it must be a conflict with another app" or "it must beyour theme". A simple - yes that was at our side and it is fixed. Brilliant. What you want from an app developer. Clarity and honesty. BTW they fixed it within the hour and it wasn't even a critical issue. Just some errant js.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2024

excellent program especially now with the changes they made makes my life alot easier not having to guess someones shipping while the customer is on the phone.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday. Highly recommended

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 2, 2023

This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.

Using app

Over 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I was impressed by the very quick and personal technical support and great solution. The communication was clear.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

atendimento muito rapido e eficiente. Me ajudaram com todas questoes que solicitei e fizeram todos ajustes necessarios. amei!

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our support team. We are always here to help you 24/7 with anything you need. Have a lovely day and all the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

June 20, 2023

Ótimo aplicativo! Cumpre o que promete, fácil e rápido! Uma ótima opção para adicionar o valor do frete ao produto, e não somente no checkout

Store

BullHof

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that our app fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review! We are always here to help 24/7!! Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

May 26, 2023

The app works great - in additional - the service team is AWESOME as well. I had a question if something was possible and within a very short period of time they'd made a small tweak. That stuff goes a long ways for me. I truly appreciate Sebastian, Valentina & Maren who all pitched in to see to it that what I needed was tended to. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience using our app and with our support team, particularly with Sebastian, Valentina & Maren :) Should you need any help, feel free to reach us back 😊 All the best, Customer Success Team I Shop Circle

5 / 5 Share

May 22, 2023

Amazing app, with an awesome support. Thank you for helping me eliminate that annoying white space and making my cart page look super good. I know I'm guilty of installing and uninstalling but I always come back for a very good reason. I can never find anything better :)

Using app

About 1 year

Total reviews

22

Average rating

3.6

Developer Reply

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle

5 / 5 Share

May 12, 2023

SC Shipping rates help our customers see the shipping costs quick and easy. Their customer support has always been quick and accurate , when we need help. I would recommend this app.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth. Should you need any help, feel free to reach us back 😊 All the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

April 28, 2023

The customer service is excellent; they respond very quickly and are helpful. The app is so easy to use that you don't need to know how to code.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it! That's why we're available 24/7 for you. Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

April 22, 2023

Makes shipping so much easier to understand for customers. I love the map feature - the graphic makes it much more appealing. When I reach out for support, they're on it right away and make sure that it gets resolved. Great app, worth the money

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊 Wish you the best in your business, Customer Success Team I Shop Circle

5 / 5 Share

April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options. A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much! Marie Love Amber x Baltic Amber Jewellery & Gemstones. See it working live on my store here www.loveamberx.co.uk

Using app

Over 1 year

Total reviews

12

Average rating

4.7

Developer Reply

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉 Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. All the best with your business, Customer Success Team I Shop Circle