All reviews

Rating Breakdown

  • 5
    94% (217 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 97% (221)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2025

Great and super fast support!!! And solved the problem.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2025

Very helpful. Glad to see that a support agent was able to get into the actual coding of CSS and make changes and not need to escalate to a developer.

Using app

Almost 3 years

Total reviews

6

Average rating

4.2

5 / 5 Share

June 6, 2025

非常棒的应用!!!而且价格非常优惠,推荐!客服反应超级迅速!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Its the only app of its type that really works properly. Has prompt support

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 28, 2025

Have been using this app on multiple sites for years and it's always been great. Recently had a small glitch and support fixed it for me within hours, despite a huge time difference. Definitely recommend!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I've used this app for several years now. It has always run smoothly in the background. I recently updated my theme and had a few hiccups. Support responded with a thorough visual within minutes. Very Happy with my shipping costs app. :)

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

I've been using this app for several years, and all I can say is that if it didn't exist I'd have to invent it! It works great, and the support team is super responsive. I had an issue with translations, they took care of it and proactively informed me of the progress made. 5 stars without a doubt.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello La Compagnie des Cartes - Le voyage et la randonnée Team, Thank you so much for your feedback and review. We truly appreciate your feedback and we want you to know that our Team has been working diligently on improving our app every day, striving to make it even better. We completely understand the need to adapt and integrate our app with as many translation apps available in Shopify, in fact, as of the moment, our app works well with Langshop, Langify and Weglot and we are doing our best to support more translation apps in our future app releases. Since you have been using Translate & Adapt, which you are correct we do not have support yet, our Team has reached out to you and proposed some solutions. We hope you can respond to any of our emails or you can always send a new one at [email protected] so we can help you with this. Our Team is available 24/7 ready to assist you with any concerns you may have so feel free to reach out to us anytime. Thank you and hope to connect with you soon! Code Black Belt Support Team

5 / 5 Share

Sept. 14, 2024

Hanno risolto in un giorno velocemente un problema tecnico che impediva alla barra di spedizione gratuita di funzionare. L'app è ottima se stai cercando un modo per rendere chiaro e semplice al cliente capire il costo della spedizione senza dover aspettare il checkout!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Perfect app for giving customers shipping rates in cart instead of making them go through checkout first, and excellent support. We needed help integrating the layout into our custom theme design and expected to pay a fee but were happily surprised to find their support staff helped us free, and they did it fast and it looks great. Thanks so much!

Store

Rokland

Using app

Over 5 years

Total reviews

20

Average rating

4.9

5 / 5 Share

April 17, 2024

Works pretty well. Used it for years. Great upfront pricing! A lot apps are deceptive, and these guys are upfront and honest about the costs.

Using app

Almost 7 years

Total reviews

4

Average rating

4.0

5 / 5 Share

April 6, 2024

Eay to install. Works perfectly in under 2 minutes. Exactly what I needed!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Great app, have had for years. Had issue the other day with it, emailed them and they had problem fixed within hours. Excellent customer support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

We had issue and it was resolved very quickly and we appreciate it. If an issue does arise, know that it will be taken care of quickly when you reach out to them by email.

Using app

Over 3 years

Total reviews

10

Average rating

3.4

5 / 5 Share

March 11, 2024

I found a javascript issue with the app while testing page loading speed. They came straight back with a fix. None of the usual "it must be a conflict with another app" or "it must beyour theme". A simple - yes that was at our side and it is fixed. Brilliant. What you want from an app developer. Clarity and honesty. BTW they fixed it within the hour and it wasn't even a critical issue. Just some errant js.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2024

excellent program especially now with the changes they made makes my life alot easier not having to guess someones shipping while the customer is on the phone.

Using app

About 2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 2, 2023

Super easy to install, and an actual asset to your online presence. Once you’ve set your rates and tested to see them in action, you can ensure you’re not losing money on shipping. Simple tool, worth its weight!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday. Highly recommended

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 2, 2023

This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.

Using app

Over 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I was impressed by the very quick and personal technical support and great solution. The communication was clear.

Using app

12 months

Total reviews

1

Average rating

5.0