All reviews

Rating Breakdown

  • 5
    97% (398 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2023

This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I was impressed by the very quick and personal technical support and great solution. The communication was clear.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

atendimento muito rapido e eficiente. Me ajudaram com todas questoes que solicitei e fizeram todos ajustes necessarios. amei!

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our support team. We are always here to help you 24/7 with anything you need. Have a lovely day and all the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

June 20, 2023

Ótimo aplicativo! Cumpre o que promete, fácil e rápido! Uma ótima opção para adicionar o valor do frete ao produto, e não somente no checkout

Store

BullHof

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that our app fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review! We are always here to help 24/7!! Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

May 26, 2023

The app works great - in additional - the service team is AWESOME as well. I had a question if something was possible and within a very short period of time they'd made a small tweak. That stuff goes a long ways for me. I truly appreciate Sebastian, Valentina & Maren who all pitched in to see to it that what I needed was tended to. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience using our app and with our support team, particularly with Sebastian, Valentina & Maren :) Should you need any help, feel free to reach us back 😊 All the best, Customer Success Team I Shop Circle

5 / 5 Share

May 22, 2023

Amazing app, with an awesome support. Thank you for helping me eliminate that annoying white space and making my cart page look super good. I know I'm guilty of installing and uninstalling but I always come back for a very good reason. I can never find anything better :)

Using app

Over 1 year

Total reviews

16

Average rating

3.6

Developer Reply

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle

5 / 5 Share

May 15, 2023

Very useful, it has solved an impasse on my website which was the calculation of shipping in the cart and the support is very proactive.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best. Should you need any help, feel free to reach us back 😊 Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

May 12, 2023

SC Shipping rates help our customers see the shipping costs quick and easy. Their customer support has always been quick and accurate , when we need help. I would recommend this app.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth. Should you need any help, feel free to reach us back 😊 All the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

April 28, 2023

The customer service is excellent; they respond very quickly and are helpful. The app is so easy to use that you don't need to know how to code.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it! That's why we're available 24/7 for you. Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

April 22, 2023

Makes shipping so much easier to understand for customers. I love the map feature - the graphic makes it much more appealing. When I reach out for support, they're on it right away and make sure that it gets resolved. Great app, worth the money

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊 Wish you the best in your business, Customer Success Team I Shop Circle

5 / 5 Share

April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options. A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much! Marie Love Amber x Baltic Amber Jewellery & Gemstones. See it working live on my store here www.loveamberx.co.uk

Using app

Over 1 year

Total reviews

12

Average rating

4.7

Developer Reply

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉 Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. All the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

March 23, 2023

This app gives accurate and fast shipping rates for orders which is great for customers. Customer help was also fast and efficient.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!! All the best, Customer Success Team I Shop Circle

5 / 5 Share

March 23, 2023

This app provides a very important function. It plays a huge role in our store. The customer service team have proven excellent in technical expertise and support. I highly recommend this app.

Using app

About 1 year

Total reviews

29

Average rating

5.0

Developer Reply

Thank you for recommending our app and for taking the time to write this fantastic review! We strive to provide the best possible support and service that we could offer and it's great to hear that our customer success team is doing an amazing job. Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊 Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Feb. 24, 2023

Really helpful customer service team and great app! Allows customers to see shipping rates and very clear/simple. Thank you!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success. We're more than happy to support you in your growth. Always at your service 24/7 😊 Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Feb. 15, 2023

As the Founder & CEO of eCoalition, we checked out the Shipping Rate Calculator app and the functionality and team are outstanding. We shifted to flat rate shipping through our own fulfillment center but after analyzing the functionality and features, we found it to be a very slick app a def worth a look!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best. Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Feb. 7, 2023

Based on my experience with having "SC Shipping Rates Calculator +" & dealing with their wonderful human been team. I advise every store owner to have this piece of art quality application installed! It helps our clients to know their shipping cost in a lovely, artistic, unique concept & beautiful method of displaying. In addition, it helps us "Merchants" to add a lot of values to our store specially "Trust". Such application allows us to provide a quality clear shipping information to our clients & provides us a chance to deal with quality authentic people; and what I mean here is dealing with their creative, brilliant, supportive, passionate & friendly TEAM! Thank You All for your support! Thank You David R! Best, Has'san ATA Moaty

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team. We are always happy to hear these words of encouragement :) Should you need any help, feel free to reach us back 😊 Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Feb. 5, 2023

Loved it while I used it. Felt it made a difference to my customers. Very easy to use and a friendly interface :)

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience. Thanks so much for trusting us and for spreading the word. All the best with your business, Customer Success Team

5 / 5 Share

Feb. 1, 2023

Awesome technical support. Have been very supportive with fixing bugs immediately! Functionality of the app is also great!

Store

Imkado

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us and for your kind words about our app 🎉. We are delighted to hear you are satisfied with our service as we strive to provide the best possible support!! If you need anything in the future, please reach out and we'll be happy to help. Have a lovely day, Customer Success Team

5 / 5 Share

Jan. 23, 2023

great app easy to use thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business. Cheers, Customer Success Team I Shop Circle