All reviews

Rating Breakdown

  • 5
    98% (859 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Sept. 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 8, 2023

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Store

Soldeli

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Feb. 15, 2024

Another great experience with the chat - extremely helpful and patient. Thanks heaps. Vinduja was wonderful, and incredibly helpful. A fabulous app too,

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 7, 2023

SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Sept. 6, 2023

Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊

5 / 5 Share

Sept. 5, 2023

Dhana Sheelan was very helpfull, he helped us setup the application smoothly ! thx a lot!!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.

5 / 5 Share

Sept. 6, 2023

Dhana & Vinduja was a great help setting up the app. Does as it should and a lot cheaper than competitors

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We hold your positive review in high regard, and we are dedicated to providing assistance and support whenever you have inquiries or apprehensions. Please don't hesitate to reach out to us at any time; your satisfaction is our top priority.

5 / 5 Share

Oct. 4, 2023

Shipping Rates allow for custom rules that were really useful in our custom shipping rates for specific orders - Janani, Raj, and Sowmi were a great help in helping me get these set up. One thing that was lacking was a visual editor or visual display to show all the different shipping logics that we have installed. It would be a great feature to add!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We would like to inform you that the video tutorial is under process and it will posted on the Userguide once it is published.

5 / 5 Share

Sept. 4, 2023

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

Store

Dissyco

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 / 5 Share

Sept. 4, 2023

Haven't fully started using the app but getting set up was so much easier with Barath. He was really incredible when answering my questions and checking everything was correct

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 / 5 Share

Sept. 1, 2023

pratique et unique car peu d'application propose le même service. Service apres vente vraiment parfait.

Store

LogM3

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We express our heartfelt gratitude for your favorable review! Should you have any questions or encounter any issues, please don't hesitate to contact us. We are committed to providing assistance and backing you up to the best of our abilities.

5 / 5 Share

Sept. 1, 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 / 5 Share

Aug. 31, 2023

We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-)

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely thank you for your positive review! If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.

5 / 5 Share

Aug. 26, 2023

Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

5 / 5 Share

Aug. 26, 2023

Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.

Using app

About 2 hours

Total reviews

11

Average rating

4.3

Developer Reply

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

5 / 5 Share

Aug. 24, 2023

Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 / 5 Share

Aug. 24, 2023

Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 / 5 Share

Aug. 23, 2023

I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

5 / 5 Share

Aug. 23, 2023

Sudhan is a kick-ass helper! He helped set up my shipping rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page. Thanks!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 22, 2023

Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!