ShipX ‑ Shipping Rates & Rules

Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.

I was struggling to find an app that would handle all the things I needed in one, but then I came across ShipX, and they have provided me with an answer. Their online chat support is wonderful. I just got off an hour long session with Vignesh, and he did an incredible job of helping me get everything set up the way I needed it to. Looking forward to taking this live!

So Far so Good, Great number of options for complexty and Barath helped me setup up the scenarios and combined shipping logic over zoom. 10/10 for the first week so far

Durkesh was amazing!

Durkesh was absolutely wonderful. Really helped me get through the setting up process!

Barath and Rajkumar was extremely helpful in getting my store situated before launch. This should be how Shopify works out of the box! Thanks!

I had set up a meeting and was advised by Jenifer Logbase and Nithish. Their advice and know-how in putting together complex shipping logics was first class and I am infinitely grateful for how well they were able to implement this. I will contact them in the future if I have any further questions. Great consulting and very good know-how.

Great help over zoom. Thanks.

I was struggling to set up my shipping rates in Canada when I came across ShipX. I contacted them and scheduled a meeting very quickly. Their team is amazing. I worked with their excellent customer service support member, Durkesh Kumar, who helped me set up my shipping options based on distance and weight perfectly. ShipX is very user friendly and highly recommended to use ShipX in the Shopify application. I will try the other Shopify they offer based on this fantastic experience! Update on July 3, 2025: I was facing a problem with setting up the shipping zones which cost me a lot of money. I contacted ShipX and their customer service support agent 'Jennifer' helped me to setup the application correctly which saved me a lot of shipping cost. Update on October 10: Barath did a great job. He helped me to setup the a special shipping rate for one of my products. Perfect Customer Service and vey skilled team. Update on April 02, 2026: Deepan did a great job by integrating our store with Canada Post in order to display live shipping cost to our customers. I highly recommend this application!

Durkesh is extremely helpful!

Great customer service Deepan fixed my issues fast and was very helpful. This app is a very powerful tool for product and customer based functions

Rajkumar and Durkesh are always quick to respond and are very knowledgable!

Great app; and very happy with the support as well.

I've installed ShipX and followed the kind and expert guidance from Jenifer to set up all the necessary steps. I like this app for its clear GUI, logical configuration, elegance, and helpfulness!

Jennifer was extremely helpful and thorough.

i am very happy with Durkesh help, thank you so much for everything

Durqesh was very helpful and smart guy. He setup everything for us. App works well. It is what we need. Thank you.

I am still trying this app but I already decide to give it a five star. The main reason is that Jennifer Joys offered me a wonderful support experience. While assessing the tool, I met some difficulties to make it work properly. I contacted customer support and Jennifer received me. After some chats, we jumped on a zoom call. She guided me through all the setup, showed me quite some tricks and answered every single piece of my questions. This great experience lightens my day. And I really appreciate all the help I received from her.

Great support to help me get my new shipping rates working properly

Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.