All reviews

Rating Breakdown

  • 5
    60% (74 ratings)
  • 4
    10% (12 ratings)
  • 3
    5% (6 ratings)
  • 2
    4% (5 ratings)
  • 1
    21% (26 ratings)
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4 / 5 Share

Nov. 14, 2018

One of the best features is the chat support and pretty seamless integration with shopify. I'd like to see Shippit offset carbon emissions or give customers the chance to offset them with each delivery. Having a lighter carbon footprint and showing they care about the environment is essential, especially as a delivery company!!

Store

A.BCH

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 14, 2018

Great app and service! literally couldn't do business without it. Super easy, affordable and well worth the integration!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

ePowermac is a daily user of Shippit. Very easy to use, integrate, excellent support and cost effective shipping. As ePowermac has multiple pickup points, this proves to be no problem for Shippit.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2023

I originally wrote this review in 2018 but now in 2023 we no longer use it because my small business model can't justify Shippit's higher cost compared to other apps. Shippit dashboard is user friendly, it makes booking and getting live quotes fast and easy. Volume sellers check out their freight pricing was very competitive on the higher plans in 2018. Support team are very helpful, they always go above and beyond! Aussie sellers it's worth considering this app for its features and api linking to Australia Post.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Shippit has saved us a lot of time and money. The app is very easy to set up and great customer service.

Store

RYDER

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Shippit has made my despatch and tracking process a breeze. Have the choice of several providers has reduced my shipping bill for sure - as opposed to using Australia Post alone - Thanks Shippit - Knotty is a very happy customer.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

I use this app easy to use, full sync from ur wesbite and can use on mobile... Make the job alot easier... going support is great!!! Awesome and happy customer :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

This simply gives a small online reatailer access to shipping providers and rates they would never be able to get otherwise. Very easy to use and integrate and the support is very good as well.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Shippit have been an excellent platform for us. Easy to use, simple to navigate and most importantly the support has been phenomenal. Any time I've had an issue, I feel confident that if I speak to the Shippit operators via their webchat my issue will be sorted out within minutes. As they say, time is money. Thank you Shippit and please tell all the operators from me, the support they provide makes for a wonderful experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

We've been using Shippit for 18 months and wouldn't change a thing. The ability to automate everything, use multiple carriers and have a live shipping calculator has made the process of running an e-comm store so much easier! Their customer service is brilliant, their tech support guy Alex always fixes all of my problems. Brilliant!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

The support from Shippit ahs been incredible! From the start it was very user friendly. We started processing orders using Shippit during our busy months and it saved so many hours of work! Thank you Shippit!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 14, 2018

Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Huge time saver! Orders take 1/10th of the time to process with shipping pre-populating everything direct from Shopify to Shippit. Love it - highly recommend and super easy to use!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

This app has been a lifesaver for ChilliBOM, having been using it now for just over a year and still getting to know its ins and outs but working fabulously and has definitely streamlined the delivery process and the support is amazing. There is s lot more potential waiting to be unleashed and the updates are always welcome.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

1 / 5 Share

Sept. 1, 2018

CONSTANT ISSUES! - They also do not work weekends for help and support so you are stuck all weekend not being able to get orders out for the week! FRUSTRATED

Using app

About 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

Nov. 20, 2018

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2018

Received a call to give the monthly subscription a try, seems to be as cheap as the other app I use except the subscription fee.

Using app

10 months

Total reviews

14

Average rating

5.0

3 / 5 Share

Feb. 28, 2018

If you ship a lot of orders, I would recommend trying a different company - the customer service team at Shippit are very frustrating to deal with if there's ever an issue. If you're not shipping too many orders, they might not be as infuriating.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 7, 2018

Shippit is a really simple user friendly app. Setting up the app was very straight forward and stress free. It makes printing labels, booking and getting live quotes an easy process. The staff are always very helpful weather we contact them through live chat or email. They always go above and beyond !

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 15, 2018

From the start it was very user friendly. We started processing orders using Shippit during our busy months and it saved many hours of work. The support is fantastic and it is so easy to use. Works well with our Shopify store. Great support and help when needed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0