All reviews

Rating Breakdown

  • 5
    60% (74 ratings)
  • 4
    10% (12 ratings)
  • 3
    5% (6 ratings)
  • 2
    4% (5 ratings)
  • 1
    21% (26 ratings)
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5 / 5 Share

Nov. 15, 2018

Shippit has been awesome for us. Being a relatively small business but also trying to scale we needed a quick & efficient way to ship products. Shippit makes it so easy & we have managed to decrease our Pick/Pack/Dispatch time by half. Although there are a couple of issues that we have experienced along the way, the customer service team is awesome with assisting and getting issues troubleshooted for us as quickly as possible. They are also wiling to take on feedback & make changes to customers needs which is awesome. We have also been able to ship from our stores which has been almost seamless. Would recommend to anyone.

Store

Mocha

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We use Shippit and have done so for the last 4 years, The service just gets better and better and I like how they are always evolving with new technology. The customer service chat is always helpful too.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We love how easy it is to use Shippit and we've had really good customer service when we have required something extra or had questions.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

I love the app as being a small business it does help me fulfil and ship stuff on the move. It becomes easy for our warehouse person to pack and be ready for it to be picked up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Love this app. Has really helped streamline our shipping. Really like the support service and the fact that shippit keeps and eye on our packages and will rebook if anything is forgotten or not picked up

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Shippit is a fantastic app. If you're running a Shopify store, shipping integration is the only way to go. One of the great things about Shippit is the customer emails with regular delivery and tracking updates. Their support team is great to, so they can help you get setup with everything as there's a bit to get used to when you start out. The rates are great too. I tried others but this is by far the best!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Shippit is an excellent app that improves our quality of service and saves us a lot of time. The shippit team are really helpful and accomodating. Definitely worth it for us

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We tried a couple of other solutions after launching but after getting really frustrated with them we decided to take a chance on Shippit. Setup was easy and a breeze compared to the others. The interface is clean and easy to understand and getting access to a variety of courier rates with corresponding timeframes is invaluable. The chat feature is also fantastic. We ran into a couple of issues initially in relation to courier timings and the customer service team were very helpful and patient with all our questions.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We moved to Shippit from an in-house system that integrated with Australia Post via a CSV upload which was hard coded and inflexible. Shippit 's downgrader will save us a substational amount in shipping costs this year and we have so much more control and visibility over orders. We like the simple interface with just a few tabs that are easy to understand and come to grips with quickly when there are hundreds of orders in the system all at different stages. Our customers also receive very high-quality information and in a timely manner. We would highly recommend it!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We have been using Shippit since we started our ecommerce business almost two years ago. I gives use quick, easy and seamless integration with couriers and saves us time fulfilling orders. Highly recommend!

Store

Butter

Using app

About 5 years

Total reviews

10

Average rating

4.1

5 / 5 Share

Nov. 14, 2018

I use Shippit to ship my shopify orders Australia Wide, it has been the best thing I've ever done. It has allowed me more time to focus on other ares of my business as I don't need to make trips to the post office. Their courier prices are very competitive and I have saved by using them.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

We have been using the Shippit app for over 12 months and are very happy with it's seamless integration with our Shopify store. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 14, 2018

We've been using Shippit for a year now. It's definitely saved us a lot of time, and is generally a great and seamless integration with Shopify for small business. There are some issues I'd like to be ironed out that haven't yet (mostly with Customer Address book not allowing both an addresee name AND shop/business name (which is crucial for many consignments) - I hope this can be actioned soon!

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 11, 2020

I've been using Shippit now for over a 4 years and it's totally transformed our logistics. Great for our small company, it's totally automated, easy to use and if there is ever a problem their customer service is great. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

We've used Shippit at Oh Clocks for over a year now and have been very happy with it. It has automated much of our shipping process and the support is always on hand to help with any problems. Not having to call up couriers ourselves on shipping issues is a massive time saver too.

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

March 11, 2020

Good prices and easy to use. It was really simple to add Fast Way and Courier Please to my list of couriers to dispatch my orders with.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

This app cut our order processing times by 75%! It's reliable and the staff are always on hand to assist you with any issues which are minimal. I highly recommend.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 14, 2018

We, an apparel retailer with stores in Syd-Mel-Bris, have been using Shippit successfully for the past 2 years. The platform has streamlined the dispatch of online orders fulfilled from both stores and our warehouse. We also use it to facilitate store-to-store stock transfers. Great functionality, knowledgeable team and solid API documentation. Highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 15, 2020

Great app, easy to use. Customer service friendly even though sometimes the dispatch disappoints with timing or lost of parcels. Shippit team is always there to assist though.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 14, 2018

Shippit it is great! A fast easy way to keep track of your packages and also the customer support is A++ definitely recommended using Shippit

Using app

Over 2 years

Total reviews

1

Average rating

5.0