Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
3.7
feedback
754
chart
#209
All reviews
Rating Breakdown
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Nov. 19, 2024
I have been using Shiprocket for the last year, and the operations are very smooth. They (Deepak Rana from Senior Supervisor Desk) resolved my issue in given time
Dear Seller! We are sorry to hear about your experience. As per our telephonic conversation, we hope your concern is now resolved. ~ Team Shiprocket
Aug. 30, 2024
We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance. If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!
Aug. 10, 2024
tracking page for shopify is not visable , how to connect tracking page for shopify store?
Hi! I wonder what went wrong. Please share your concern in details at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV
Dec. 13, 2023
Tushar guided me in very good way and solved my problem in one go. good customer support.
Sept. 20, 2023
It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business
Sept. 9, 2023
I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.
Aug. 21, 2023
I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!
July 8, 2023
Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.
June 26, 2023
Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too
June 23, 2023
My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.
May 23, 2023
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star. (Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team. Such a waste of time. If shiprocket is checking this review, i anticipate a call back. (First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
April 18, 2023
Good service and well trained customer support, Recommend the service to others. Great work! Keep up.
March 26, 2023
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.
March 16, 2023
Easy and convenient overall experience is good, using from last 2-3 year no issue till now.
March 14, 2023
Great platform. Smooth deliveries and helpful staff. Great for shipping in India. Greatly helped with my business.