Shiprocket: eCommerce Shipping

Aug. 27, 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Aug. 27, 2021

The experience with ship rocket is awesome, after trying a lot of courier partners we landed up to ship rocket panel and the experience is wonderful and I would give the entire credit for the same to Aman Grover my KAM. He just clears up all my queries and escalations at a lightning speed! Keep up the good work and Thank you for all the help.

Aug. 26, 2021

We have been using Shiprocket for over a year and half and we find it really easy to work. Our account manager, Himanchali tries her best to get issues sorted for us

Aug. 26, 2021

I have been working with shiprocket since more than an year. My account is in Gold Tier and getting great support from Shashank and Sanchit. I'll strongly recommend the services.

Aug. 26, 2021

We have been using their services since 8 Months and overall the service is good. Sometimes the shipments gets delayed or fake attempts are marked however we think its courier companies not shiprocket.

Aug. 26, 2021

We have been receiving good support from Vikalp, Guarav & Abhinav. We are looking forward to scale our business with shiprocket.

Aug. 26, 2021

The integration works flawlessly, thanks to constant support from our dedicated account manager Mr. Rana, any issues are dealt with swiftly.

Aug. 26, 2021

very good courier aggregator, providing low cost shipments. my account manager is - narendra verma, who is very good at providing all assistance.

Aug. 26, 2021

excellent services by shiprocket. We are running our platform only with the excellent services from shiprocket.,

Aug. 26, 2021

The service and support staff are good and supportive (My Account manager is Mr. Aman provides us good support and solution for every issue). They also have a lot of delivery partners.

Feb. 27, 2023

We ave been working with Shiprocket since 2017. These guys have been amazing with respect to their service. Special shout-out to Mr Mohammed Azarduin who helped us with a key international shipment issue.

Aug. 26, 2021

Having a Wonderful experience selling our products via shiprocket as it provides reasonable courier rates, multiple courier options and many more benefits. Also Very Supportive key account manager M/s. himanchali rai who solves our queries without any delay.

Aug. 26, 2021

excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services

Aug. 25, 2021

I'm using this app since last two years, the best shipping solution for ecommerce business. keep it up shiprocket.

Dec. 7, 2022

Dont trust Shiprocket. If we can give less than 1 star I would give that. I lost many parcels and they dont reply where those parcels are Its been many days I am following up with parcels not been returned back to their origin and those products are Vintage products. It's very important we get those parcels on time. But its been 20 days since they didn't update the status of the parcels and they do not bother to reply back with any updates even after everyday follow-up. Shipping rate are high Worst customer service Same reply all the time They dont understand the urgency Pathetic. Update as on Dec 2022: It's been three months. They have not remitted the COD amount. This is extremely frustrating. They do not care. Find out other logistic companies but not Shiprocket

March 3, 2023

Very smooth services and always there to help out. Have increased my store sales as the delivery has been on time.

Aug. 24, 2021

I so wish I could share the long screenshot of my package history to educate everyone how pathetic is the service of shiprocket. I have been using shiprocket for my dispatches for 2 years now and have been facing small ignorable issues but then, there was one parcel that was dispatched and even after 20 days, the parcel could not be delivered. The shiprocket team is highly incapable of doing anything regarding your parcel. Either you work hard and call the courier company directly and plead them to deliver or else wish yourself all the best. After making 10 calls in 15 days to the shiprocket customer care, the customer care executive finally agreed to make me talk to Mr. Munir, the so called senior. I thought of him to be a responsible guy as he assured me the delivery in next 24-48 hours but now it has been 5 days to his commitment and yet nothing has happened. In the end, it is my customer who is going to blame me and the brand. I suggest all the companies working with or thinking to start with shiprocket to NOT WORK WITH THEM. These guys are good for nothing. I am now switching to a different courier provider and it is a lesson I have learnt. It is not a fake remark, to prove this I am sharing the package details, AWB no. of Fedex 281971954593. I shipped this parcel through shiprocket and it has been 25 days since the dispatch and no concrete response has been received from shiprocket.

Aug. 17, 2021

Excellent Service. Reasonably priced and excellent support by my Key Account Manager Ashish Srivastava to ensure smooth running of the account. By far the best courier aggregator in India.

Aug. 12, 2021

Hopeless App Hopeless Service, Never Use Them as shipping partner, they never respond, never call back, will not return your money of your wallet.

Aug. 8, 2021

WORST app with most inconsiderate customer support. They don't care about getting order delivered. Their system flaws initiates RTO by themselves. They also don't take any action on it because they make more money out of undelivered shipments.