All reviews

Rating Breakdown

  • 5
    66% (581 ratings)
  • 4
    8% (71 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (12 ratings)
  • 1
    23% (201 ratings)
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5 / 5 Share

Aug. 26, 2021

very good courier aggregator, providing low cost shipments. my account manager is - narendra verma, who is very good at providing all assistance.

Store

SUFFIRE

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 26, 2021

excellent services by shiprocket. We are running our platform only with the excellent services from shiprocket.,

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

The service and support staff are good and supportive (My Account manager is Mr. Aman provides us good support and solution for every issue). They also have a lot of delivery partners.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

We ave been working with Shiprocket since 2017. These guys have been amazing with respect to their service. Special shout-out to Mr Mohammed Azarduin who helped us with a key international shipment issue.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Having a Wonderful experience selling our products via shiprocket as it provides reasonable courier rates, multiple courier options and many more benefits. Also Very Supportive key account manager M/s. himanchali rai who solves our queries without any delay.

Store

Kitabay

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

I'm using this app since last two years, the best shipping solution for ecommerce business. keep it up shiprocket.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Very smooth services and always there to help out. Have increased my store sales as the delivery has been on time.

Using app

Over 5 years

Total reviews

4

Average rating

3.8

Developer Reply

Hi, This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update soon with you regarding the issue. - Team Shiprocket

5 / 5 Share

Aug. 17, 2021

Excellent Service. Reasonably priced and excellent support by my Key Account Manager Ashish Srivastava to ensure smooth running of the account. By far the best courier aggregator in India.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

WORST app with most inconsiderate customer support. They don't care about getting order delivered. Their system flaws initiates RTO by themselves. They also don't take any action on it because they make more money out of undelivered shipments.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, this is not the service we are known for. We would like to inform you that the shipment AWB: 1904023759653 has been RTO due to the buyer's wrong address. Further, shipment will be delivered to you within 7-10 working days. - Team Shiprocket

5 / 5 Share

Feb. 18, 2022

Thanks for fixing the issue. Thanks to Deepak for taking time to get it sorted out with the tech team. Looking forward to use this to the fullest. Thanks

Using app

About 2 years

Total reviews

17

Average rating

4.2

Developer Reply

Hi, This is not the kind of experience we aim to provide. We have shared the resolution on your registered mail with ticket number:- 2698043. Please have a look. - Team Shiprocket

5 / 5 Share

June 22, 2021

Great on time support by Gurjot Bhela. App also works great. Easy order fetching, easy booking, good rates.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

Great app, completely necessary for indian ecommerce.!!!! Great help from team and staff Amazinggggg

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Best Logistics solution for e-commerce with best support manager who clears your any bug or issues if facing. Hassle free and best rates !!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

We are using this app since last 4 years. easy to use and ship products worldwide.. Gurjot helps us in many ways to resolve the concern on priority basis. Overall experience is excellent with shiprocket

Store

uNidraa

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Good interface as compared to other apps. At start we faced many issues but our account manager Mr. Sanjeev Gulia guided us very well. Big thanks to Mr. Sanjeev.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket

5 / 5 Share

Nov. 19, 2020

Integration is working fine with ShipRocket being a kam rajesh ji is supporting us in a good manner.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket

5 / 5 Share

Nov. 6, 2020

Gurjot Bhela is very prompt on all the issues. Also very nice and polite personality having nice behaviour.

Store

TEGO

Using app

About 2 years

Total reviews

6

Average rating

4.5

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Oct. 28, 2020

This is an Amazing app. It provide you with 100% control of your shipments. You can change your mind anytime regarding your shipment and you can edit, hold or cancel anytime. Best thing is low weight discrepancies ratio. I have tried many aggregator apps but i found Shiprocket to be the best of them all.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket