Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
3.7
feedback
732
chart
#205
All reviews
Rating Breakdown
Review RSS Feed
May 29, 2020
Been using Shiprocket for over 2 years now amazing service hassle free and grate service. Our account manager MR. Aman Grover is also extremely helpful.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
Nov. 5, 2020
easy to use and my account manager vikash rawat solves problem quickly . i recommend to all new startups to use their services.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
May 26, 2020
Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..
Dear Earthyboon, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 26, 2020
Great app, good support from account manager (Sanchit) . Great app, good support from account manager (Sanchit) .
Dear Bazzinga, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
Nov. 4, 2020
Gurjot Bhela is our new manager who has been assigned to us from the month of September. The services provided are really good and efficient. One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.
Dear Natural Wash, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
May 23, 2020
We are connected with shiprocket for more than 2 years now and its been a great journey. As we being a promising brand in delivering the right flavors to our consumers when it comes to Beer, shiprocket has helped us delivering the same thru our merchandise and has brought smiles on customers faces. We look forward for better service and long term relationship. Preeti Shriwastav has managed our account really well and would liike to give her credits for her hard work.
Dear Customer, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Team Shiprocket
May 22, 2020
nice work and best service best shipping app in the world , good rate and COd my account manneger sanchit, sharma
Dear Customer, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 22, 2020
I have been using the app since 2 years and it is by far the best logistics solution I have found so far. Special mention for my key account manager - Varun Narang who manages to find answers to our most pressing questions. Keep it up!
Dear Customer, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
May 21, 2020
Shiprocket is having very affordable rates and their customer service is also top notch and a big thanks to Ms. Ayushi Gupta Ma'am for assisting and helping us in every issues.
Dear Dealkartz.in, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 20, 2020
shipping fees are reasonable, interface is easy to use and good support as well from my account manager. thank you
Dear Happydayscare, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 19, 2020
Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.
Dear Customer, Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at [email protected] so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future. Team Shiprocket
Sept. 22, 2020
Simple user interface. Great for startups and a very dedicated support team for technical and other support. Very timely assistance from our R.M. Anuj Tripathi of Shiprocket.
Using app
Almost 5 years
Total reviews
3
Average rating
5.0
Dear Customer, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
May 19, 2020
hey team ship rocket,i m very happy and satisfied use your shipping services and my account manager Sanjeev is very helping and always guiding me through the queries. thank you
Dear Hanging Owl, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Team Shiprocket
May 28, 2020
DISASTER...WORST SERVICE...DONT FALL FOR THIS SHIT...... THEY RANDOMLY CANCELLED MORE THAN 10 PREPAID ORDERS WITHOUT INFORMING US. specially "Sahil sharma" one of the WORST KAM manager
Dear Customer, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with the registered contact details along with your concern at [email protected] and we will get back to you promptly. Team Shiprocket
Feb. 6, 2021
Have been using Shiprocket for quite a while. Dashboard and features are great and precise. They have introduced Reverse pick up facility recently, which is great. Haven't had any issues in the past. Best integration for shipping. Our account manager Mr. Gurjot was always quick and accessible for any assistance.
Dear Alloons Clothe, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
May 16, 2020
ShipRocket is good and is quite supportive despite the fact we were in a lockdown. Sarika has been very helpful. She not only supported us but even helped us understand the various aspects of the ShipRocket panel. Completely satisfied.
Dear InWeave, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
July 5, 2020
Shiprocket is a great courier aggregator and have been helpful especially in the lockdown. Our contact in Shiprocket Sarika has been extremely helpful in keeping us operational during these tough conditions. But I am changing my rating now due to their unreasonable process of weight disputes. Falsely charging a 200 gm packet as 1.5 Kgs and then putting the onus on us to disprove this ridiculous claim. The process of claim also makes no sense. Every month they are taking away few thousand rs of our COD payment. Its almost like a scam. The courier partners should give proof that our weights are wrong but instead they expect us to employ one person full time to sit and dispute these ridiculously false claims.
Dear Purayati, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and We will strive to deliver great experiences consistently. Team Shiprocket
May 16, 2020
Excellent Service. The account manager is very helpful and always available. Been shipping more than 500 orders per month with them.
Dear Customer, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 16, 2020
Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you
Dear Customer, We thank you for taking the time to write us your feedback. We will continue to serve you better. Team Shiprocket
July 15, 2020
App Is ok Good Services Price also good................ happy with the service happy with the service
Dear Customer, Thanks for your positive views. It means a lot to us. Let us know whenever you need our support in future. Team Shiprocket