Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
3.7
feedback
732
chart
#304
All reviews
Rating Breakdown
Dec. 18, 2018
I used this app to ship my products all over india and it really has become a "GO TO PLACE" to ship all my products online anywhere in India. Thank you Shiprocket !!!
Dec. 10, 2018
We have been working with Shiprocket for 3-4 years now. They are currently one of the best Freight aggregators for domestic e-commerce
May 23, 2020
Shiprocket is really good guys! Good customer service as well. Definitely give it a shot guys. Cheers!...
Nov. 20, 2018
Shiprocket offers really good service! Much better than any other delivery services in the industry. Keep up the good work guys!
Nov. 20, 2018
Shiprocket has been a boon to the growth of our website. Seamless integration via the shopify app store, a very responsive team for resolving any issues, timely remittances for COD collections, it has been a reliable partner. After researching the market for a good logistics partner and struggling with individual courier companies, we found shiprocket was the easiest and fasted to get started. The sign up process was hassle free and easy.
Nov. 20, 2018
Updated Review: Total 3 weight discrepancies were raised and 2 of them were resolved. 1 was not handled in proper way and was simply rejected. I would say - give them a try and see but be cautious. They expect us to take photographs that too L*B*H and keep for each parcel which may not be possible always. Our Website: www.rangbanarasi.com
Oct. 31, 2018
ShipRocket has really helped me automate our shipping process. Especially the courier recommendation engine, which helps to choose between multiple couriers according to my desired shipping priority. Would highly recommend ShipRocket to any e-commerce business looking for an all-in-one shipping solution.
Oct. 29, 2018
I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.
Oct. 26, 2018
Horrible, Worst Logistic App! Basically Cheaters! Don’t go for this app! Worst app on the Shopify platform! They show you the x amount and charge you 3x to 5x times more than that with the name of weight discrepancy, at the time of top-up/recharge for next shipping. They know you have orders lineup - waiting to be shipped, so they just take advantage of that. Pickup service is poor, it takes 3-5 days for some orders! Customer support is horrible too they don’t reply most of the time and when they reply they don’t support. They are just making short-term money, they don’t care once they are on board and you start paying a monthly fee. We wonder, How long they can run business with this model of cheating and short-term revenue gain! Highly Unprofessional. Don’t go for this app!
Oct. 24, 2018
We are using Shiprocket for shipping partner of our shopify store. They customer service responsiveness and rates are good. Plaban Roy from shiprocket is our account manager is taking responsibility to solve our every problem. Main issue from their side is Delhivery courier's wrong weight discrepancies. I will update this review to 5 stars once all my money blocked with delhivery charges get back to my account. Thank you
Oct. 23, 2018
Not impressed with the customer service or rather lack of it. Also, the robotic answers that the customer care executives give to every query is hardly helpful. They are never inclined to solve any problems and half their shipping partners are not even available regularly. Also, they charge arbitrary amount & the rates through surface transport are very expensive.Not worth partnering with them at all!
Oct. 18, 2018
Integration with ShipRocket has helped us with its complete hassle-free service. We highly recommend it.
Oct. 18, 2018
App and service is really good. Only problem is the communication regarding services available under each plan, Always get things in written, their team tell you something and then deliver something else. Service is good, so you want to stick to them despite the blunder in commitments made.
Oct. 18, 2018
We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.
Oct. 17, 2018
Very happy with the service they provide. Especially the Cash on Delivery service . They cover the maximum possible pin-codes with express shipping.
Oct. 17, 2018
I am using Shiprocket from last 1 year and would like to share my overall experience with you guys. Below are the Pros and Cons of using Shiprocket App with my Shopify Store: Pros: Seamless Integration with my website with great UI and features. Multiple Courier partners at one place. Lower Shipping Rates. No Manual courier Management. International Shipping with tracking features like Domestic shipping. Detailed Reporting feature. Cons: Support is not up to the mark. Sometimes, technical issues arises. But sometimes. Sometimes Delay in courier Pickup and delivery. Well this case is not there with their Fedex and Bluedart partners. Well, I am giving them 4 stars here because they have solved the real problem of logistics in eCommerce with the amazing product they have. I completely understand that in service industry, it is hard to get full satisfaction in terms of support.
Oct. 17, 2018
I was completely new to EComm and Shiprocket has really made it easy for me as it saves me the hassle of running behind the courier agencies. I have all the details in one place, rates, and the pick up is generally quite hassle free with the proper info shared which is very important to run your business. I'm happy to have partnered with Shiprocket!
Oct. 17, 2018
Works well for us to get a view of the rates across various providers and decide on which one to use for which shipment - support could have been better and should be more responsive and available round the clock as we work and are available round the clock for our customers !
Aug. 31, 2020
Shiprocket offers a single click shipping solution. Working on Shiprocket is very easy. Within a single click, you can transmit your product, choose your preferred carrier, get an airway bill number, and print shipping labels in a batch. All these things can be done in a single click. This really helps our business to grow with easy shipping. And customer support is also great. This is one of the great App, which I used ever at Shopify. Thanks, ShipRocket, and Gurjot Bhela!
Oct. 15, 2018
Shiprocket is easy to use and syncs well with shopify store. I would recommend shiprocket as a logistics partner.