All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (192 ratings)
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5 / 5 Share

Dec. 18, 2018

I used this app to ship my products all over india and it really has become a "GO TO PLACE" to ship all my products online anywhere in India. Thank you Shiprocket !!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

We have been working with Shiprocket for 3-4 years now. They are currently one of the best Freight aggregators for domestic e-commerce

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

Shiprocket is really good guys! Good customer service as well. Definitely give it a shot guys. Cheers!...

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

Shiprocket offers really good service! Much better than any other delivery services in the industry. Keep up the good work guys!

Store

Prolixr

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

Shiprocket has been a boon to the growth of our website. Seamless integration via the shopify app store, a very responsive team for resolving any issues, timely remittances for COD collections, it has been a reliable partner. After researching the market for a good logistics partner and struggling with individual courier companies, we found shiprocket was the easiest and fasted to get started. The sign up process was hassle free and easy.

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 20, 2018

Updated Review: Total 3 weight discrepancies were raised and 2 of them were resolved. 1 was not handled in proper way and was simply rejected. I would say - give them a try and see but be cautious. They expect us to take photographs that too L*B*H and keep for each parcel which may not be possible always. Our Website: www.rangbanarasi.com

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2018

ShipRocket has really helped me automate our shipping process. Especially the courier recommendation engine, which helps to choose between multiple couriers according to my desired shipping priority. Would highly recommend ShipRocket to any e-commerce business looking for an all-in-one shipping solution.

Store

skygee

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 29, 2018

I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.

Using app

About 2 months

Total reviews

2

Average rating

4.0

1 / 5 Share

Oct. 26, 2018

Horrible, Worst Logistic App! Basically Cheaters! Don’t go for this app! Worst app on the Shopify platform! They show you the x amount and charge you 3x to 5x times more than that with the name of weight discrepancy, at the time of top-up/recharge for next shipping. They know you have orders lineup - waiting to be shipped, so they just take advantage of that. Pickup service is poor, it takes 3-5 days for some orders! Customer support is horrible too they don’t reply most of the time and when they reply they don’t support. They are just making short-term money, they don’t care once they are on board and you start paying a monthly fee. We wonder, How long they can run business with this model of cheating and short-term revenue gain! Highly Unprofessional. Don’t go for this app!

Using app

6 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 24, 2018

We are using Shiprocket for shipping partner of our shopify store. They customer service responsiveness and rates are good. Plaban Roy from shiprocket is our account manager is taking responsibility to solve our every problem. Main issue from their side is Delhivery courier's wrong weight discrepancies. I will update this review to 5 stars once all my money blocked with delhivery charges get back to my account. Thank you

Using app

5 months

Total reviews

1

Average rating

4.0

2 / 5 Share

Oct. 23, 2018

Not impressed with the customer service or rather lack of it. Also, the robotic answers that the customer care executives give to every query is hardly helpful. They are never inclined to solve any problems and half their shipping partners are not even available regularly. Also, they charge arbitrary amount & the rates through surface transport are very expensive.Not worth partnering with them at all!

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 18, 2018

Integration with ShipRocket has helped us with its complete hassle-free service. We highly recommend it.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 18, 2018

App and service is really good. Only problem is the communication regarding services available under each plan, Always get things in written, their team tell you something and then deliver something else. Service is good, so you want to stick to them despite the blunder in commitments made.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 18, 2018

We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Very happy with the service they provide. Especially the Cash on Delivery service . They cover the maximum possible pin-codes with express shipping.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 17, 2018

I am using Shiprocket from last 1 year and would like to share my overall experience with you guys. Below are the Pros and Cons of using Shiprocket App with my Shopify Store: Pros: Seamless Integration with my website with great UI and features. Multiple Courier partners at one place. Lower Shipping Rates. No Manual courier Management. International Shipping with tracking features like Domestic shipping. Detailed Reporting feature. Cons: Support is not up to the mark. Sometimes, technical issues arises. But sometimes. Sometimes Delay in courier Pickup and delivery. Well this case is not there with their Fedex and Bluedart partners. Well, I am giving them 4 stars here because they have solved the real problem of logistics in eCommerce with the amazing product they have. I completely understand that in service industry, it is hard to get full satisfaction in terms of support.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 17, 2018

I was completely new to EComm and Shiprocket has really made it easy for me as it saves me the hassle of running behind the courier agencies. I have all the details in one place, rates, and the pick up is generally quite hassle free with the proper info shared which is very important to run your business. I'm happy to have partnered with Shiprocket!

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 17, 2018

Works well for us to get a view of the rates across various providers and decide on which one to use for which shipment - support could have been better and should be more responsive and available round the clock as we work and are available round the clock for our customers !

Using app

4 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 31, 2020

Shiprocket offers a single click shipping solution. Working on Shiprocket is very easy. Within a single click, you can transmit your product, choose your preferred carrier, get an airway bill number, and print shipping labels in a batch. All these things can be done in a single click. This really helps our business to grow with easy shipping. And customer support is also great. This is one of the great App, which I used ever at Shopify. Thanks, ShipRocket, and Gurjot Bhela!

Store

CaseCue

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

Shiprocket is easy to use and syncs well with shopify store. I would recommend shiprocket as a logistics partner.

Using app

Over 3 years

Total reviews

2

Average rating

5.0