All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (192 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Falak from Shiprocket was very kind to help me on the order syn option which was disable on back end she help me over a call to active the servies now they are working. super happy with the customer servies they are offering even on weekends.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

Store

DOREME

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Amazing service, Suraj is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Palak assisted me and solved my problem in a very short duration. Excellent support by shiprocket technical team

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

My experence with shiprockt is excellent and there support staffs ar also very cooperative and help full

Store

Kreedee

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 22, 2023

Nice,shaan is the team member who is. Very polite and kind. good work ,speed response all the best keep it up

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Thanks for resolve my orders fetching issues , shiprocket technical team Mr.Shaan Siddique . guide me and it was a good experience with him. Thank you so much for your effort and my shopify store with shiprocket are correct now. Thanks again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

The way technical team connected and helped me with the queries was excellent !! Apart from that the person guided me step by step with all the setting and information .

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

Thanks for resolve my integration issue, shiprocket integration team guide me and integrate my shopify store with shiprocket.

Store

DIWAA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

YASHIKA TECHNICAL DEPARTMENT, GREAT APP FOR SHIPPING. PROVIDES GREAT SHIPPING PRICES AT VERY COMPETITIVE PRICE AND THE CUSTOMER IS GREAT PROVIDES QUICK SOLUTIONS ANS ARE FRIENDLY

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2023

The rating I would give has gone from 0 to 5 all thanks to Mr Prabhakar from the grievances team, amazingly proactive and had the tech issues we were facing addressed within 24hours. Keep it up!

Store

Tabi

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

I got a Good Responce from Ayan Khan Shiprocket need to Improve Service in Delivery & On time Respoce to the Suppliers

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Good service and i liked their customer service. Recommend them for fulfilment services.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2023

very good service, very good experience with the ship rocket team providing needed help for orders..

Using app

9 months

Total reviews

1

Average rating

5.0