All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (132 ratings)

Reviews with Text

  • 97% (581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2024

Shiprocket is reliable and easy to use. Their multiple courier options and quick deliveries have made shipping hassle-free for us. Highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped us streamline our operations. Thank you, Shiprocket, for being such a valuable part of our business journey!

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 23, 2024

Good platform to link with shopify account

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now. Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Shiprocket has been a game-changer for our logistics needs. Its user-friendly interface, seamless order tracking, and multiple courier partner integrations make shipping hassle-free. Highly recommended for businesses of all sizes! Thank you Shailendra for guiding me

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Good customer service support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

best app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Great app to work on,The tech team deserves 5 stars, and a special shoutout to Sahib Singh for his exceptional support!"

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

very good and happy with the services. supportive account manager helps in resolving issues.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier...

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

It really helps getting started with multiple shipping partners

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Great service by team, hassle free shipping and now they introduce one day shipping as well, most of the customer is satisfied with the fast delivery experience. Personalise account manager helps alot in everything so i don't have to call support everytime.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Great shipping provider, they help with NDR resolution, quick delivery and team is there when you need them

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Impressed with the service and account manager.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Excellent service! customer support and tracking for orders are really perfect. My account Manager "Shiva Dasari" is Committed to his work and clients. Always available and try to get things fixed as quick as possible. 5/5

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I have been using Shiprocket for some time now, and while the platform offers great features and ease of use, there is certainly room for improvement, especially regarding the delivery timelines. As expected with courier services, there are occasional delays, and some deliveries get affected due to factors outside of Shiprocket's control. However, these delays can be frustrating, and it would be great to see improvements in this area as time progresses. That being said, the customer service experience has been exceptional. Ms. Manika Duggal, our Key Account Manager, has been incredibly supportive throughout. She responds to queries promptly and goes above and beyond to ensure that all concerns are addressed. Her effort to provide seamless support is definitely a bright spot in the overall service experience. I’m hopeful that with time, Shiprocket will continue to enhance its delivery processes, ensuring quicker and more reliable service. The combination of an easy-to-use platform and responsive customer support from professionals like Manika & her team, makes it a service worth considering despite occasional delivery hiccups.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt and always ready to help, ensuring client satisfaction. If you're running an e-commerce business, Shiprocket is the partner you need. Highly recommended!

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

shiprocket is perfect for growing stores. The way it integrates with Shopify and streamlines inventory, shipping, and tracking is a lifesaver. The dashboard is intuitive, and customer support is always ready to help. I deducted half a star because I’d like more in-app tutorials for beginners. Highly recommend!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

we are using shiprocket from last 1 year and we are getting excellent experience

Store

Halden

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

GOOD service I HAVE shipped OVER 10K + ORDERS WITH THEM

Store

ZENMO

Using app

8 months

Total reviews

1

Average rating

5.0