ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
4.2
feedback
814
chart
#91
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
4%
-
Less than a year
33%
-
More than a year
47%
Reviews Summary
ShipStation has received a mix of positive and negative reviews from users. Positive aspects include the app's ease of use, helpful customer support, and streamlined shipping processes. Users appreciate the ability to manage orders from multiple platforms and the seamless integration with various carriers. However, some users have faced challenges with specific needs configurations, slow sync times, and issues with customer service. The app's impact on operations, especially for businesses with unique requirements like local pickup, has been a point of concern for some users. Overall, ShipStation seems to excel in simplifying shipping processes and providing excellent customer support, but there are areas where improvements could enhance user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
by far one of the most annoying bug infested app and company. Nothing works
Hi there, thank you for taking the time to leave your review as well as your feedback! We've reached out to the email on your account to gather additional information. Hoping to hear back soon!
Nov. 5, 2024
ShipStation helps us manage multiple sales channels on one shipping platform. The integrations are smooth, and when we needed help, the account setup assistance was amazing! We have been able to streamline so many SOPs and our quick shipping department is now scary fast and accurate. A+
Thank you so much for sharing your experience with ShipStation! We're thrilled to hear that our platform has helped you manage multiple sales channels and streamline your processes. It’s always our goal to make shipping as efficient and seamless as possible, and we’re glad that the setup assistance provided you with a smooth start. “Scary fast and accurate” is exactly what we strive for! Thank you for trusting us with your shipping needs – we’re here whenever you need us. A+ customers like you make it all worth it!
Nov. 5, 2024
Good functions, too expensive
Hi there, thank you for your review! We have reached out to the email on your account to gather additional details and feedback. Please have a great rest of your week!
Oct. 29, 2024
I like Shipstation but I have small problems about once a month and it gets frustrating.
Thank you for your review! We are reaching out to the email on your account to gather some additional context on these pain points. Please keep an eye out for our message and have a great rest of your week!
Oct. 28, 2024
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