ShipStation

March 6, 2026

As a Shopify merchant, ShipStation has really streamlined our shipping and order fulfillment process. The integration has made it much easier to manage orders, improve efficiency, and keep fulfillment running smoothly. A special shout out to Darren D., our implementation manager, who was incredibly helpful throughout onboarding. He was responsive, knowledgeable, and made the setup process seamless. We’ve had a great experience and would recommend ShipStation to other Shopify businesses looking to simplify fulfillment.

March 6, 2026

We've been very happy with the Shipstation integration with Shopify (and eBay too, for that matter). Helps us manage our orders across both platforms.

March 4, 2026

Fantastic platform!

March 3, 2026

Helped streamline our shipping process and put all the tools in one place. Darren D. made getting our account live and functioning properly an easy process.

Feb. 27, 2026

This app works great. We have been using it for over 8 years. We just had some new features installed, and Darren Dybala, our onboarding specialist, was great. He really took the time to help us get some new features set up and to optimize some features we have been using for years.

Feb. 25, 2026

We love Shipstation which is why we decided to switch back! Chelly, our implementation manager, was thee absolute best in helping us get setup in no time. She literally knows Shipstation like the back of her hand. I’m sad we only get to work with her at the beginning but she has set us up for success on Shipstation!

Feb. 20, 2026

We love using Shipstation and Nathan Lieu is an amazing rep!! :)

Feb. 14, 2026

We've been using the ShipStation app for four years now, and we couldn't be happier. Nathan, our account rep, is always responsive to our needs and is proactive about checking in with us to ensure we're not having any issues. I'm so thankful that ShipStation is launching lots of new features to help support our inventory syncing, purchase orders, and scan to receive!

Feb. 10, 2026

Recently switched from XPS to ShipStation at the beginning of 2026 as a business that does ~1000+ multi-product orders a month. It has been a relatively smooth transition, with the biggest help by far being our implementation manager Nick Whipps for weekly live assistance. There are occasionally some bugs that will disrupt the automations but they are usually resolved in a day or two. I'm happy to say it has lived up to expectations so far. Fair warning though, it does not have the friendliest scale compatibility and you will have to manually refresh the connection to Shopify multiple times to get all current orders pulled in.

Feb. 6, 2026

Awesome! I had wonderfull meetings with Chelly, she is AMAZING!! She showed me lots of tips and tricks answered all my questions. All is working great, we could not have a better application than Shipstation for our business!

Feb. 5, 2026

ShipStation came to our company's rescue. We previously used Shopify's native shipping to process our orders. When we experienced an overnight surge of hundreds of thousands of orders, We immediately needed a solution to ship in bulk and batch orders for efficiency. I frantically called ShipStation and their team instantly sprang into action and treated our challenge with urgency, care, and true partnership. Stephani Williams (Implementation Specialist) and her team—along with James and Maia from Product Management—were nothing short of exceptional during one of the most critical moments in our company’s growth. Stephani’s leadership was outstanding. She coordinated multiple on-site visits, worked hands-on with our team to identify and resolve operational kinks, and ensured that every detail of our implementation was optimized for scale. James and Maia brought deep product expertise, helping us navigate complex workflows and tailor solutions that fit our unique needs. Together, they made an overwhelming situation feel manageable and ultimately successful. What truly sets this team apart is their dedication. They checked in regularly, were always available to answer questions, and proactively suggested improvements that strengthened our operations even further. Thanks to their commitment and expertise, we were able to get up and running quickly and confidently handle a massive increase in volume. We are incredibly grateful for ShipStation's partnership and cannot recommend Stephani, James, Maia, and the entire ShipStation team highly enough. They didn’t just implement a solution—they became a trusted extension of our business.

Jan. 30, 2026

We have just started working with Shipstation but have had such a great onboarding experience with Chelly. She has been so helpful in explaining the program, onboarding, setting us up, and really going above and beyond with helping us resolve issues on our end.

Jan. 28, 2026

I've been using this system for about 2 years at two separate businesses. It does everything I need it to and more. I'm still discovering new tools that are useful to my business

Feb. 4, 2026

I had a major problem that resulted in my account being immediately blocked by shipstation. Regular support was no help at all and kept giving me different reasons why that were conflicting. I posted a 2 star rating here, and a manager quickly reached out and got the problem figured out and sorted with a very reasonable explanation on why; which allowed us to remedy the issue and restore our account. Thank you for the help Justin, you restored our faith in shipstation and we are glad we do not have to look at other solutions.

Jan. 6, 2026

I have successfully used Shipstation for my ecommerce needs for the last 6 months and through the holiday rush. After my initial set-up and learning experience, it has become extremely easy and helpful for me to route all types of orders I have been receiving from my various sell sites and inventory locations. The ability for me to get great rates and select the ship out method that best fits my needs (fast, best value, cheapest) has helped me meet the delivery targets to avoid issues with the ecommerce sites. This service tool has been very useful to me.

Dec. 18, 2025

I recently completed my onboarding with Chelly. I am a newbie to shipping for e-commerce and I am thankful that she was patient and took me through the important learning curve to get me in a good position. The jury is still out on whether this is the right platform for me, but my work with Chelly was very encouraging.

Dec. 18, 2025

I had the pleasure of working with Chelly during the on boarding process. I would like to say thank you for your patience, and help for setting me up for success with this platform.

Dec. 16, 2025

ShipStation is amazing! I have relied on them to print affordable return shipping labels, since that option is currently not available to me in Canada. They are also a more affordable alternative option to Shopify shipping. So far, so good.

Dec. 11, 2025

I worked through the implementation process for ShipStation with Chelly Bell. She has been very helpful giving tips on navigating as well as setting up specific setting for our application. She is very knowledgeable about the product and has a good sense of humor. Thanks Chelly!

Dec. 9, 2025

We had our onboarding call with Chelly today for our new ShipStation setup, and I have to say it was one of the best onboarding experiences I’ve ever had. We’ve been using ShipStation in our Canadian store for over five years, and somehow she still managed to show us things we never knew existed. Her knowledge was impressive, but what really stood out was how she shared it. Chelly brought a warm, genuine, human touch to the entire session while still being completely professional. Every question we had was answered clearly and confidently, and she never made us feel rushed. Instead, she encouraged us, made learning easy, and kept the whole experience positive and enjoyable. It’s rare to come across someone who brings that mix of expertise, kindness, and energy to their work. Chelly did, and we’re truly grateful. Highly recommend her — she made a real difference for us today.