All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (116 ratings)
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5 / 5 Share

Sept. 24, 2021

Reliable and well designed system. Lots of options to automate shipping rules, ability to make staff accounts and overall easy to use once you go the hang of it. Not quite as fast to learn as another service we used in the past, but way better once it is figured out, and set up correctly.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

We use ShipStation for all of our domestic shipping. I like that the interface has all the info we need, and it works well for batch processing. We use our own shipping rates (not ShipStation's).

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

It works so awesomely for our business, It is amazing, simply amazing! It has helped us ramp up our shipping standards and speed. It also is great if you have barcodes, you can use the scan function for better accuracy.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Fantastic! Loved using this app. It helps us coordinate seamlessly with our fullfilment team; taking a huge weight off of our shoulders.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Shopify and ShipStation work together beautifully for our application. The orders come in automatically from our Shopify store and the shipping effort is as as low as it can be. Literally a few minutes and your label is being printed and you're done. We are very happy with it. If there was any place that ShipStation could possibly be a little better is in shipments out of country (Canada mostly) but that's probably because we ship there infrequently and always seem to pick the "unavailable" UPS international instead of UPS Standard. Not a big deal though.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Using app

About 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Love ShipStation. Its easy to use and keeps all my shipping data organized and easy to access. Quick and great customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I really love the functionality of the app. Very stable and an indispensable tool in my daily workflow.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Shipstation is great. It provides all sorts of ways to help us organize our workflow in our retail small business. We do lots of pre-orders, local pickup, and have many different staff with hands on our product. Being able to tag orders and comment within the program drastically helps our workflow. The ability to connect a scale directly to the software and weigh items is key. Plus, we can compare different carrier rates instantaneously to determine the lowest cost. With the ability to scan/verify orders via Shopify barcodes to the easy interface and ability to sort to their guaranteed best rates (I've compared), Shipstation provides the best and most robust shipping software out there.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Works great! You can ship first class if you need to which you can't do on other platforms. Makes shipping large amounts of orders daily much more efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Ship Station is great! My company sells on several marketing channels and Ship Station brings orders from all my stores into one convenient place. You will never copy and paste addresses again! The rates are great too. If you have more than one storefront on more than one platform, you will LOVE it and it will save so much time!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

This app is really great. I enjoy the ease of use for large shipping orders, the verification of addresses and the post office shipping tracking form.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

We use ShipStation along with Shopify for shipping of our online orders. The integration is seamless and it's easy to compare shipping rates for different shipping partners like USPS, FedEx, UPS, etc. to find the most economical option or quickest delivery time. The labels are easy to print and the tracking numbers are helpful when we need to follow a package thru the delivery system. Even adding more postage to our online account is a breeze. If I could suggest anything, it would be to offer a subscription level between the 50 and 500 shipments per month level as we often exceed 50, but don't come anywhere near 500 per month.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Shipstation has streamlined our process. It has made it very easy for us to receive our orders and get them shipped very quickly. The customer service is great they even call to make sure that we don't need any help with anything. I would recommend Shipstation to anyone using Shopify.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

During the pandemic, our business had to quickly shift to online sales by adding several Shopify Shops. We started using ShipStation from the beginning and it's been a great decision. We've been able to personalize the shipping experience from our multiple Shops through ShipStation, It's also helped us choose the most efficient shipping mode and save money on our shipping spend. We also utilize ShipStation for our returns program by sending shipping labels for RMA requests. I would highly recommend ShipStation for others looking for shipping options for Shopify Shops.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

ShipStation has saved me HOURS a week in manual shipping entries. The automation rules alone have been tremendously helpful and the ability to customize labels is an added bonus. Great customer support, I'll be a happy customer for as long as I own an ecommerce business.

Using app

11 months

Total reviews

7

Average rating

3.7

5 / 5 Share

Aug. 17, 2021

I started using shipstation about 3-4 years ago and love the integration between shopify and shipstation. You can do stand alone shipments through shipstation; as well as shipstation can give you reports on cost of shipping between any storefront used. This is my go to program and shipping rates are great and the best deals possible on ups when I can ship a package for $10 compared to $16 on other programs. Highly recommended for sure!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

App works perfectly for our needs. We have been using Shopify for years. We specifically like the item view, where you can see a thumbnail of what the customer ordered. We also like the feature that allows you to see if this is a new customer or a repeat buyer. They are attentive to customer issues, have very little down time and over all it is the best out there- (we have looked)

Using app

Over 3 years

Total reviews

7

Average rating

5.0