ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.2
feedback
643
chart
#150
All reviews
Feb. 11, 2024
ShipStation is fantastic and I’m glad I made the switch! The level of customisation and automation is amazing and something I thought I wouldn’t need, but after using it I can’t see how my previous integration would’ve been able to match ShipStation’s capabilities. The customer service and support is also a cut above the rest with friendly and knowledgeable staff. You can also reach them by phone or video call as well which is great for business owners. Looking forward to continuing business with ShipStation!
Feb. 6, 2024
The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her. She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.
Feb. 2, 2024
Love this App Easy integrations with Lots of easy to use features. Shipping rates are better than I get from most carriers.
Feb. 2, 2024
Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!
Feb. 1, 2024
Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!
Jan. 30, 2024
We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.
Jan. 19, 2024
Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect. Saves me so much time and money when it comes to shipping.
Jan. 18, 2024
I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.
Jan. 18, 2024
Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.
Jan. 16, 2024
Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.
Jan. 3, 2024
Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.
Dec. 5, 2023
ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!
Nov. 9, 2023
Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.
Nov. 8, 2023
Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!
Oct. 30, 2023
ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!
Oct. 27, 2023
We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.
Sept. 19, 2023
Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.
Sept. 13, 2023
I love using shipstation! It saves money on shipping and they have been incredibly helpful, whether it was for set up, answering questions or walking me through processes. What's even more amazing is they contact me to check up on me-- I've never called them!