All reviews

Rating Breakdown

  • 5
    71% (456 ratings)
  • 4
    4% (24 ratings)
  • 3
    2% (16 ratings)
  • 2
    4% (24 ratings)
  • 1
    19% (123 ratings)

Reviews with Text

  • 96% (617)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2024

excellent!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

ShipStation is fantastic and I’m glad I made the switch! The level of customisation and automation is amazing and something I thought I wouldn’t need, but after using it I can’t see how my previous integration would’ve been able to match ShipStation’s capabilities. The customer service and support is also a cut above the rest with friendly and knowledgeable staff. You can also reach them by phone or video call as well which is great for business owners. Looking forward to continuing business with ShipStation!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her. She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Love this App Easy integrations with Lots of easy to use features. Shipping rates are better than I get from most carriers.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Stancey Curry was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect. Saves me so much time and money when it comes to shipping.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.

Store

Mabē

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 8, 2023

Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!

Store

Milky

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.

Store

Minox

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

I love using shipstation! It saves money on shipping and they have been incredibly helpful, whether it was for set up, answering questions or walking me through processes. What's even more amazing is they contact me to check up on me-- I've never called them!

Using app

5 months

Total reviews

1

Average rating

5.0