ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
4.2
feedback
813
chart
#102
All reviews
Rating Breakdown
June 25, 2021
Shipstation is great for keeping orders from many stores in one place. Great customer service too, very responsive!
Glad to hear it! Thanks for the great review.
Sept. 28, 2021
Overall we are very pleased with Shipstation and it is far above any other shipping program we have used. We use several different shopping channels and Shopify Ecommerce website. Shipstation does a good job of allowing us to view and fulfill our orders. One or two suggestions that would make our experience better. 1. The ability to place a QR code on our packing slip so that customers could scan and provide a review on our respective sales channels. 2. Would prefer reduction in frequent changes in UI of Shipstation sometimes disrupts our settings. These updates / changes come with little warning, and disrupt our process. Overall Shipstation does a great job and would recommend to others.
Thanks for sharing! Saving time and money is what we're all about. We're happy we could help your business streamline all your shipping processes.
June 23, 2021
We find tremendous value in using ShipStation. We used to create shipping labels through our carrier web portals and it was very time-consuming entering information from the orders. We save countless hours using ShipStation. The integration is seamless and customizable as well.
Thanks for the great review! Stories like yours make our day :-)
June 23, 2021
ShipStation is easy to integrate and use with Shopify. In the past year and a half it has saved us hundreds of work hours for our small team allowing us to focus on other aspects to continue growing our business. I cannot imagine doing an online retail business without using ShipStation anymore.
Thanks for sharing! We can't imagine doing business without you either.
June 8, 2021
Love Shipstation. Its a great platform to not only ship, but also run some of our production operations. Shipstation has helped us fulfil over 400,000 orders to date.
Congratulations on your success! And thanks for the kind review. We're happy ShipStation could help Made by Mary run smoothly.
May 10, 2021
ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.
Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.
May 5, 2021
We use this App to connect to both our eBay and Shopify Stores so we only have to use one shipping software for all our shipping needs.
Thanks for sharing! Simplifying your shipping processes is what we're all about. We're glad to hear that we could help!
May 4, 2021
I love using Shipstation. It integrates seamlessly, and helps me keep shipping costs down. I can easily track shipments from various selling venues, as well as my own website in one easy to use platform.
We love to hear it! Thanks for the kind review, Annie. — ShipStation
April 30, 2021
ShipStation is absolutely vital to our online selling processes, allowing us to easily keep track of MANY orders with different kinds of complicated settings, "splitting" orders if a certain item is temporarily out of stock, keeping inventory organized, and automating the process of assigning default package and shipment settings based on items ordered or locations. It is an absolute lifesaver and saves us tons of time, energy, and money over Shopify's built in shipping options.
April 29, 2021
I really like how easy it is to use. The integration with shopify is seamless and it's super easy to import orders. Also, I like how it integrates with my stamps.com account so you can easily add more money as soon as you run out of shipping budget without leaving shipstation.com or disrupting the current order that you're, oftentimes, right in the middle of shipping. I also like how easy it is to process returns or exchanges and how it gives me the ability to email the customer with the return label automatically OR download the label so that I can send it as an attachment in a personal email to the customer's exchange or return request. Honestly, no negative feedback and would highly recommend it to any other CPG start-up.
April 29, 2021
Excellent solution for shipping, best app in this category! We use it for more than a year, and extremely happy with it
April 23, 2021
We love this app. It has saved us so much time in doing our shipping. We love how quickly we can do shipping for all our orders in just a few clicks.
April 20, 2021
ShipStation has come a long way since I started using them 7 years ago. Now, it is seamless and saves me hours of shipping time each week. ShipStation Connect has become more efficient at integrating with my 2 Shopify stores and I am sure it will continue to do so going forward.
Using app
Over 9 years
Total reviews
3
Average rating
3.7
Feb. 28, 2022
ShipStation is one of the best shipping software. It has great automation features which can configure according to customer requirements. Their customer service is good!!!
April 16, 2021
ShipStation is one of the most useful services I've used (for 2+ years). I use it as the hub for all my stores (Shopify, Etsy, Amazon, & ebay) as the single point of operations for managing fulfilment. Might be a small learning curve to setup, but once you've got it running it should be pretty bullet-proof and user friendly. Price is reasonable and fair; just have a Dymo 4XL and letter printer for labels and invoices respectively. It is invaluable to my business operations.
April 16, 2021
i love it until it goes down or they do updates in the middle of working. for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.
Aug. 24, 2021
I originally reviewed this store in April 2021. It's now August 2021. My experience has been consistent in the 2+ years I've been using the app. It's integration with Shopify is seamless, as is its integration with Ebay. As noted previously, it's easy to compare shipping options/prices, and integration with shipping accounts is easy. Works equally well with domestic and international shipping. When needed, customer service is quick and professional. Based on marketing emails and recommendations from various business-related sites, I've looked into other companies providing similar services, but I haven't seen any that provide services or lower costs that would justify making the change.
April 16, 2021
It's so easy to integrate ShipStation and Shopify. I was able to get both of them integrated in a couple of minutes.
April 16, 2021
I have been a Shipstation user for more than 2 years. When I switched my websites (I have different sites for wholesale and retail) over to Shopify last fall, the transition was seamless - even for my slightly less than simple setup. All my orders move into Shipstation from Shopify with one click. No manual order entry, and I have the flexibility to use my own commercial shipping discounts. Even my Etsy and Faire orders move readily into Shipstation. Easy peasy, and super fast.
Using app
6 months
Total reviews
2
Average rating
5.0
April 15, 2021
Is excellent, help me with everything, inventory, reports, shipments, etc The reports are an excellent tool,