ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
3.9
feedback
589
chart
#167
All reviews
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March 31, 2014
I only wish I would've done this sooner! It makes shipping and dealing with orders overall so much easier. Love that you can customize receipts, packing slips, and other things, and will continue to use it for all of our stores. UPDATE: I thought you couldn't print a label outside of one associated with a store order. I was wrong! And to help clarify, actual, honest-to-goodness customer service! Kudos Matt L. from ShipStation for helping me out: http://help.shipstation.com/customer/portal/articles/1002703 Back to 5 stars for me...
March 31, 2014
Great app. Makes life easy and the customer support is super helpful! Thank you!
March 31, 2014
Beautiful interface, intuitive to use (maybe because I watched the video!), lots of information right at my fingertips, and quick response and load times.
March 11, 2014
I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations. Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30. We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.
March 2, 2014
Shipstation is amazing! We have increased our efficiency by shipping 10fold!! A must have app for start-up companies that are realizing many orders and few employees to fill them! Let technology do the heavy lifting!
Feb. 25, 2014
ShipStation is invaluable for when your business starts to take off. It does so much—easy shipping (of course), batching, and yes, REPORTING. I only have the cheapest Shopify account type so the basic-but-useful reporting is much appreciated. Sure, the interface is dated and could use a tweak here and there (I'm a user experience expert as well, so this could be my bias) but its utility totally compensates for the look & feel. Also, the customer support is fantastic. Write an email and get an answer from a real live human being who speaks fluent English. Hooray!
Feb. 3, 2014
Love Shipstation. We went nearly four years doing the Paypal Multiship route. Frustrated we didn't go to Shopify + Shipstation sooner. Just a wonderful solution.
Jan. 26, 2014
Saves me tons of time and money! Wish i had found ShipStation earlier! So great!
Jan. 16, 2014
ShipStation has completely changed my business. I have gained valuable hours in my day now that I am using ShipStation to manage my shipping process. The app is very easy to use. It is exactly what I was looking for when I signed up.
Jan. 15, 2014
We were using Stamp.com and then tried another integrated solution, but neither of them came close to simplifying shipping like ShipStation. The only thing I would change would be an easier way to manually input an address without having to put in individual components into different fields.
Jan. 9, 2014
We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.
Jan. 8, 2014
This app has really streamlined and improved our shipping and fulfillment process. I can't believe I used to manually create shipping labels in USPS, UPS, and FedEx before using ShipStation. Works great for pushing orders to Fulfillment by Amazon when we need to use that service. Happy with everything about this app!
Jan. 3, 2014
I am a new user to ShipStation and I can already not imagine my life without it. My business manufactures on a small scale--very small, as there are three of us. At this juncture it is an impossibility for me not to be involved in production in some capacity. Prior to shipstation, I would spend an entire morning looking between UPS and my shopify store to print out orders. With ShipStation, this gets reduced to about 30 minutes at the absolute most. In short, ShipStation gave me 3.5 hours. ShipStation made this step 800% more efficient. It took 1/8th the time. I think you get the picture.
Dec. 30, 2013
If you ship products, you need ShipStation. Greatly reduces our time spent shipping orders. Very easy to use, yet very powerful. Only regret is not using it sooner.
Dec. 30, 2013
I have used several shipping systems over the years with other stores I have ran in the past. None have been as intuitive or as thorough as ShipStation. In our first month in business, we shipped over 2,000 items. If it weren't for ShipStation's automation and organization tools, we wouldn't have been able to do it.
Dec. 30, 2013
Shipstation has made fulfilling orders a snap. It has simplified my business in so many ways. I dont know how I was doing it before Shipstation.
Dec. 23, 2013
Ship Station has simplified life for us so much. Before shipstation, we would receive an order, enter all the info into our database software (Microsoft Access), then log on to fedex.com, ups.com, and usps.com to cover all our shipping options. Then we would type the address in, following the piece of paper we printed out. Now we just log in to ship station, print out our invoices and labels, and ship. I would estimate it has cut our order processing time in half - maybe more. Highly reccomended, especially if using shopify as it integrates so smoothly
Nov. 15, 2013
Fantastic application - pulls in orders from multiple marketplaces including ShipStation. Quite literally couldn't run my business without it.
Nov. 11, 2013
There are very few tools in the marketplace that live up to their claims let alone the needs of small businesses. Shipstation, from the first day, saved my company immense amounts of time, energy and money. We're now able to focus on producing products and assisting our customers instead of spending all day on shipping. THANK YOU!!!!