All reviews

Rating Breakdown

  • 5
    76% (600 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (18 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (109 ratings)
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4 / 5 Share

June 13, 2016

This app is a game changer for us. We sell on various channels including Etsy, Amazon, Shopify and Ebay. ShipStation pulls in all of our open orders on all of these channels and enables us to manage them in one place. Unfortunately, not all of the order details can be imported from Amazon (this seems to be an issue from Amazon's end) so we continue to print out our orders from each channel and then cross-reference them with the open orders in ShipStation. If they could successfully get all the order details pulled in from all of our channels and then provide formatting for us to print the orders including any customizations and customer notes from right within ShipStation I would rate them 5+ stars. As it is, the app still saves us time and money and pays for itself several times over. Their support team is also great to work with - very responsive.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 5, 2016

i Like this program a lot. It should be very helpful with my hemp company. We make non psychoactive extracts from cannabis and have been having trouble spreading the word because the FDA won't allow us to say much about cannabidiol. We are looking forward to showing the world our cbd crystals and terpenes with this great app!

Using app

9 months

Total reviews

3

Average rating

4.0

4 / 5 Share

April 30, 2016

This app has helped me do a lot of things other apps couldn't, (like the Canada Post app, which isn't really user friendly), but it has a few quirks that make it not as easy to use. I still haven't been able to figure out how to print huge batches of labels at a time, and I couldn't create a return shipping label for a customer in the US. But those are small inconveniences compared the pros-- it's fairly easy to use, and it actually helps me see my orders in a more helpful way, even than from the shopify back end.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

4 / 5 Share

March 19, 2016

Lots of support, lots of options. Needs a few more small additions to make it seamless with Shopify, but overall we are happy with the product.

Using app

About 1 month

Total reviews

10

Average rating

4.8

4 / 5 Share

July 20, 2014

I really enjoy the ease of use and what this thing actually does for my business. I can't imagine having a Shopify store without having Shipstation. Support is good, not as good as Shopify itself, but they get the job done. It's missing one feature I'd really like but other than that, it's a solid product that's customizable to your business.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2014

We made the call to switch to ShipStation when drop shipping use to take up half of our day. Not only have we seen a severe decline in the daily hours needed to ship our products, but we know that as we grow, ShipStation has our back.

Using app

Over 3 years

Total reviews

10

Average rating

4.8

4 / 5 Share

April 22, 2014

ShipStation is our go-to app for shipping. Makes things so much easier. With 25+ orders a day it only takes me roughly 30 seconds to fill and ship a order. Could use a lot of tweaks and feature upgrades but I'm sure they are working hard to get us more features. A highly recommended eCommerce app.

Using app

Over 8 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 31, 2014

ShipStation has really saved us a ton of time when it comes to shipping. We used to go to UPS to drop off shipments EVERY DAY! It was very time consuming and it sometimes took a day or two to get shipments out. With ShipStation, our customers are happy that their orders go out right away and we are happy because we are saving time and money!

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 21, 2014

This app has been great! It helps me aggregate all my shipping data from multiple sources including shopify. The only reason it's not 5 stars is that it gets expensive when you integrate multiple channels. Site: www.Getzesttea.com

Using app

About 2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 21, 2014

I've been really happy with ShipStation so far for my small business. It was immensely helpful during the busy holiday season being able to batch process and prepare orders to ship. As I add more product lines in the new year I can only see this app becoming more and more useful to my business.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 6, 2013

Support during the setup amazing! Lots of user settings to fiddle with to customize it however you prefer. So far, it's worked great. - anxiously waiting for integrated email routing for drop shipping I also tried Ordoro. I think ShipStation is much better.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 14, 2013

I'd give it 4.5 stars if I could...the only ding is that it is a bit slow at times. But the flexibility and customization options are excellent. It's improved our workflow, the speed with which we're able to ship large quantities of product, and our overall accuracy. This is a very, very good app for the small business owner trying to do a lot of shipping with a small labor force.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Aug. 22, 2013

We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. It's fantastic.

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 22, 2013

A very useful app that has already saved us a ton of time while we are shipping. The only reason it is not getting a perfect review is that it is so huge that a bit of training is needed to take full advantage of its features. Excellent customer service is provided, with your own rep; call and email response times have always been within 24 hours.

Using app

Almost 7 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 8, 2013

So far so good! We've been using ShipStation for about a month, and the warehouse loves it!

Using app

Over 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 1, 2016

*UPDATE JAN 2016 #2* A rep from shipstation called our business to discuss features they are working on. Sounds promising. ***** *UPDATE JAN 2016* In 2012, Shipstation was cutting edge. I think they stopped working on major features in 2014. Now looking at alternatives. If you run a small business and need a pure shipping solution, shipstation is still a winner. If you need expanded functionality (barcodes, inventory management, etc), look elsewhere *********** AUG2012 review: Good product. Much better features than the other option on shopify. Def still some bugs though, especially in the automation rules... however, support has been responsive.

Using app

Almost 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 10, 2012

Great tool! It's reliable and integrates various shipping providers with ease. It could use some enhancements though. The inability to correct an order's product selection is frustrating. At the moment the only way to change the order is to manually remove the order and add a new replacement. An import feature for addresses would be great. Ability to reorder the rows and save the format. And finally, not sure if it's a Mac Safari specific issue but when scrolling down in the application the window also scrolls with a slight horizontal movement. Making it scroll diagonally. This is really frustrating and should be looked into asap. Otherwise, great product. Keep it up!

Store

Using app

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