ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.2
feedback
643
chart
#156
All reviews
June 30, 2014
ShipStation rocks. It saves a ton of time when it comes to shipping and fulfillment. It notifies our chef wear customer that there order is shipped along with tracking, and it allows us to quickly print and email labels for hassle free returns.
Using app
About 1 month
Total reviews
3
Average rating
5.0
June 11, 2014
I love Ship Station - it has been great for shipping via Canada Post with options and features that the regular CP app on Shopify can't do. The set-up is fairly simple and once you get used to it, it's a breeze to use. I ran into some issues with my shipping carrier working properly on my account with Ship Station and I have to say, SS has some of the BEST customer service I've ever experienced. When things go wrong with shipping, it's urgent and they get that. For that reason alone, they get 5 stars from me.
May 28, 2014
At Birdsbesafe, we have been selling online for 4.5 years, but we made a change two months ago to Shopify--which was a great step as business was growing terrifically. Even better, then we chose ShipStation so that time could be saved on shipping. We have saved a lot of time. If you don't have efficient shipping labels, really, you need to get ShipStation. Plus, such friendly customer care that they called to check if we had any problems. I think I fell out of my chair. What a great business partner to have. Thanks ShipStation--you rock! - from the people who help birds be safe from cats at Birdsbesafe.com
May 6, 2014
Really could not be happier with this App. Searched for awhile for a good order processing and shipping software that integrated with Shopify and the other marketplaces that we sell on. Could not be happier with how simple the app was to setup and have been blown away by the level of functionality packed into one affordable app!
May 6, 2014
Very simple interface. Customer support is fantastic when you need help! Glad we picked this app!!
May 5, 2014
ShipStation provides the best, and most responsive, support in the market for Mac users. Thanks, Ryan, for making it easy for us to ship our VelvetCrates!
April 21, 2014
This app has changed my business for the better. Thanks to ShipStation, I have now incorporated all of my orders from Shopify, eBay and Amazon into one shipping platform. With ShipStation, I have also created very professional and uniform (same product description regardless of marketplace) packing slips to include with each shipment. Its very easy to customize the templates as needed. For instance, my packing slips for eBay orders has a note asking for a 5-star review specific to eBays detailed seller ratings. Thanks ShipStation!
April 18, 2014
ShipStation works great and has simplified and saved us time with every order. I would highly reccomend.
March 31, 2014
I only wish I would've done this sooner! It makes shipping and dealing with orders overall so much easier. Love that you can customize receipts, packing slips, and other things, and will continue to use it for all of our stores. UPDATE: I thought you couldn't print a label outside of one associated with a store order. I was wrong! And to help clarify, actual, honest-to-goodness customer service! Kudos Matt L. from ShipStation for helping me out: http://help.shipstation.com/customer/portal/articles/1002703 Back to 5 stars for me...
March 31, 2014
Great app. Makes life easy and the customer support is super helpful! Thank you!
March 31, 2014
Beautiful interface, intuitive to use (maybe because I watched the video!), lots of information right at my fingertips, and quick response and load times.
March 11, 2014
I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations. Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30. We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.
March 2, 2014
Shipstation is amazing! We have increased our efficiency by shipping 10fold!! A must have app for start-up companies that are realizing many orders and few employees to fill them! Let technology do the heavy lifting!
Feb. 25, 2014
ShipStation is invaluable for when your business starts to take off. It does so much—easy shipping (of course), batching, and yes, REPORTING. I only have the cheapest Shopify account type so the basic-but-useful reporting is much appreciated. Sure, the interface is dated and could use a tweak here and there (I'm a user experience expert as well, so this could be my bias) but its utility totally compensates for the look & feel. Also, the customer support is fantastic. Write an email and get an answer from a real live human being who speaks fluent English. Hooray!
Feb. 3, 2014
Love Shipstation. We went nearly four years doing the Paypal Multiship route. Frustrated we didn't go to Shopify + Shipstation sooner. Just a wonderful solution.
Jan. 26, 2014
Saves me tons of time and money! Wish i had found ShipStation earlier! So great!
Jan. 16, 2014
ShipStation has completely changed my business. I have gained valuable hours in my day now that I am using ShipStation to manage my shipping process. The app is very easy to use. It is exactly what I was looking for when I signed up.
Jan. 15, 2014
We were using Stamp.com and then tried another integrated solution, but neither of them came close to simplifying shipping like ShipStation. The only thing I would change would be an easier way to manually input an address without having to put in individual components into different fields.
Jan. 9, 2014
We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.
Jan. 8, 2014
This app has really streamlined and improved our shipping and fulfillment process. I can't believe I used to manually create shipping labels in USPS, UPS, and FedEx before using ShipStation. Works great for pushing orders to Fulfillment by Amazon when we need to use that service. Happy with everything about this app!