ShipStation Orders & Inventory

Before using ShipStation we dreaded spikes in orders... ok, maybe dreaded isn't the right word (because ^ orders means ^ dollars), but we were delayed 1-2 days in getting orders out when they came in in waves. Now that we have ShipStation, we don't use it every day, but it helps us stay on track when we get hit by a big wave of orders and that, on it's own, is more than enough for us to justify keeping it around. For some people it's an every day solution, for us, it's our muscle (and we love it).

Before the ShipStation app, I was spending hours putting together labels. This has sped up my process immensely, and it lets me look at sales reports!

Great customer service. They want you to succeed at shipping your product efficiently.

I find this platform to be very buggy, it goes down a lot and shipments go missing often. It's a very frustrating experience.

*UPDATE JAN 2016 #2* A rep from shipstation called our business to discuss features they are working on. Sounds promising. ***** *UPDATE JAN 2016* In 2012, Shipstation was cutting edge. I think they stopped working on major features in 2014. Now looking at alternatives. If you run a small business and need a pure shipping solution, shipstation is still a winner. If you need expanded functionality (barcodes, inventory management, etc), look elsewhere *********** AUG2012 review: Good product. Much better features than the other option on shopify. Def still some bugs though, especially in the automation rules... however, support has been responsive.