ShipStation
All reviews
Chelly was extremely helpful during the implementation process. She patiently answered all my questions and made the entire experience smooth and efficient. Highly recommend working with her!
Just started using shipstation. Chelly Bell has been amazing to work with and help us get everything up and running. The on boarding process and support has been fabulous. Super knowledgeable and took the time to walk us through everything and answer all our questions. Appreciate having so much support from the start to set us up for success.
RJ De Vera might be the easiest and best support person I've dealt with. I work with Shopify, UPS, & Mail Chimp, and he seems to be the most educated and capable person I've worked with. He pays attention and made sure we were both on the same page, which makes completing tasks a lot easier. Cheers to RJ.
I had a great experience working with RJ De Vera on implementing ShipStation. He was incredibly patient, knowledgeable and resourceful-especially since some of the tasks I brought to him were not typical for a standard startup setup. What really stood out was his attitude. Despite working during what would normally be sleep hours, he was always positive, engaged and ready to help. We’ve used ShipStation years ago for a local business, but now we’ve connected it across our online stores. The integration has been seamless so far and we’re looking forward to seeing it fully in action as orders begin to come in. Thanks to RJ, my knowledge of ShipStation was quickly refreshed, and I was able to get everything set up efficiently-even without being particularly tech-savvy. Highly recommend working with him.
We've been using shipstation for 4+ years. It's grown with us and handled most of our needs. Luis has been a big help handling our account over the years. Very responsive any time we have an issue or question.
This is a great app when everything is working the way it should. Labels are 20 times faster than doing them manually and it is easy to use. I had an issue with connection and although it took a while to fix through chat, Justin was incredibly helpful and resolved my issue.
Hi there, thank you for bringing this to our attention. We understand how frustrating it must be to experience issues after things had been working well, especially after spending so much time trying to get support. We’ve located your open ticket and have flagged it with our team for priority follow-up. Someone will be reaching out to you shortly to help get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.
Onboarding and Implementation was a breeze. This app makes our shipping process easier by 10 fold. We have lessened our shipping rates and increased our workflow through our shipping department. I would recommend this app/service to anyone look to get an edge on shipping!
Shipstation has been a lifesaver for us. Simplifies the shipping aspect, and integrates well with Shopify. Been using them for almost 10 years now.
I was not looking forward to figuring out a new app, as it felt overwhelming going through all the information. However, I absolutely loved my experience working with Chelly Bell to get our ShipStation account set up. She made the entire process fun and interesting, and was incredibly helpful throughout. She deserves a raise!
Our implementation manager, Chelly Bell, has been amazing and making sure we are using the software to it's fullest. Highly recommend!
Jayson B. was very helpful, informative and answered all of my questions with patience ; )
Excellent customer support. The tech support guy Dan Gutierrez really helps us a lot in terms of setting up everything. He's so patient to walk us through each settings and processes. He's so nice to answer all of our questions. Now our ShipStation works perfect. With Dan's help, we strongly recommend ShipStation to all online merchants where ShipStation can be integrated with your e-commerce store. By the way, the rate shopper feature is very powerful and convenient to use. Saves our warehouse staffs hours to manually shop rates. In sum, we love this software and its support team.
Over the past three years, ShipStation has become an essential part of our operation. The efficiency gains alone have been a game changer—what used to take hours each day is now streamlined into a much faster, more organized process. From batch label creation to automated workflows, it has significantly reduced manual work and allowed our team to focus on higher-value tasks. As our business has grown, ShipStation has scaled right alongside us. It handles multi-channel orders seamlessly and gives us the flexibility to customize workflows based on our specific needs. The integrations are smooth, and everything from order syncing to tracking updates just works reliably. What really stands out is how powerful yet approachable the platform is. It strikes a great balance between being easy to use day-to-day while still offering the advanced automation needed for a growing business. It has helped us improve fulfillment speed, reduce errors, and ultimately operate more efficiently across the board. Overall, ShipStation has proven to be a dependable, scalable shipping solution that delivers on automation, integrations, and efficiency. It’s been a key tool in supporting our growth and simplifying what used to be a very complex part of the business.
Daniel B. was phenomenal help!
My Shipstation app integrates seamlessly with Shopify and I can recommend it. Spoke with Daniel B to change my plan and he was very helpful and patient. Shipstation is a good software for shipping solutions. Di Lewis Di Lewis Studios
As a Shopify merchant, ShipStation has really streamlined our shipping and order fulfillment process. The integration has made it much easier to manage orders, improve efficiency, and keep fulfillment running smoothly. A special shout out to Darren D., our implementation manager, who was incredibly helpful throughout onboarding. He was responsive, knowledgeable, and made the setup process seamless. We’ve had a great experience and would recommend ShipStation to other Shopify businesses looking to simplify fulfillment.
We've been very happy with the Shipstation integration with Shopify (and eBay too, for that matter). Helps us manage our orders across both platforms.
Helped streamline our shipping process and put all the tools in one place. Darren D. made getting our account live and functioning properly an easy process.
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