All reviews

Rating Breakdown

  • 5
    69% (389 ratings)
  • 4
    4% (22 ratings)
  • 3
    3% (16 ratings)
  • 2
    4% (22 ratings)
  • 1
    21% (117 ratings)

Reviews with Text

  • 96% (542)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

This has greatly helped out shipping process and helped us get off the ground. Chelly did a great job in helping us get going.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Chelly was super helpful! She was very knowledgeable about the whole system. She was also very helpful with all of my specific questions and needs!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Makes shipping easy!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great app . Saves time and money.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

I've been very happy with ShipStation so far. For the most part, it just works. And for the times that it didn't, some settings adjustments fixed my issues. I find their offering expensive for my size business (really tiny), but it's a situation of you-get-what-you-pay-for. Customer service has been top notch, even though I'm sure I'm one of their smallest accounts.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

ShipStation has revolutionized our operations, enabling us to rapidly scale our direct-to-consumer channel. Their platform is powerful, fast, and highly scalable.

Store

ONE®

Using app

Almost 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless. Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Store

Reload

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

I like the way you can select your prefer carrier. Differentiate between residential and commercial address.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

This is the one tool that our company could not live without. The amount of time and money it saves us is priceless. The automated rules ensure we are always selecting the cheapest rates possible in a seamless integration. This saves also saves many hours each day so we can utilize our staff for more important tasks. Customer support is amazing as well. We have always gotten quick answers to questions and they always go above and beyond to solve our problems. Special shout out to Chelly Bell the latest rep who helped us find solutions to help save us money and make our dad to day that much easier.

Using app

Almost 9 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 12, 2024

Great reps. Great help center. Great product.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

ShipStation is so easy to use. It walks you completely through the process of shipping your package. It sends notification about upcoming changes to carrier pricing, and services. It also gives you Shipping analytics which is very helpful.

Store

Exotac

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I've found the people at ShipStation to be attentive and great to work with. It's a good product.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for reaching out! We're sorry to hear about this experience and have emailed you via ticket 7040371 requesting some information to resolve this cancelation. Hoping to hear back from you shortly!

5 / 5 Share

July 31, 2024

Chelly has been exceptional in assisting us with navigating ShipStation and setting up everything. Her support has significantly contributed to our positive experience with the platform.

Store

nodpod

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2024

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

great product we really love the way they helped us. Careful with Canadian shipping. You may get hit with fees after the shipment. Love this product.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Greetings.....This will be my easiest review for 2024. SHOPIFY absolutely rocks. Their customer support is exceptional, their platform is clean and efficient. Very user friendly and simple to add products and shipping methods. If you are on the fence on selecting a platform for your company, I will save you time and effort trying to decide. Go with SHOPIFY.

Using app

Over 3 years

Total reviews

1

Average rating

5.0