ShipStation Orders & Inventory
All reviews
I had a great experience working with RJ De Vera on implementing ShipStation. He was incredibly patient, knowledgeable and resourceful-especially since some of the tasks I brought to him were not typical for a standard startup setup. What really stood out was his attitude. Despite working during what would normally be sleep hours, he was always positive, engaged and ready to help. We’ve used ShipStation years ago for a local business, but now we’ve connected it across our online stores. The integration has been seamless so far and we’re looking forward to seeing it fully in action as orders begin to come in. Thanks to RJ, my knowledge of ShipStation was quickly refreshed, and I was able to get everything set up efficiently-even without being particularly tech-savvy. Highly recommend working with him.
This is a great app when everything is working the way it should. Labels are 20 times faster than doing them manually and it is easy to use. I had an issue with connection and although it took a while to fix through chat, Justin was incredibly helpful and resolved my issue.
Hi there, thank you for bringing this to our attention. We understand how frustrating it must be to experience issues after things had been working well, especially after spending so much time trying to get support. We’ve located your open ticket and have flagged it with our team for priority follow-up. Someone will be reaching out to you shortly to help get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.
Onboarding and Implementation was a breeze. This app makes our shipping process easier by 10 fold. We have lessened our shipping rates and increased our workflow through our shipping department. I would recommend this app/service to anyone look to get an edge on shipping!
Shipstation has been a lifesaver for us. Simplifies the shipping aspect, and integrates well with Shopify. Been using them for almost 10 years now.
I was not looking forward to figuring out a new app, as it felt overwhelming going through all the information. However, I absolutely loved my experience working with Chelly Bell to get our ShipStation account set up. She made the entire process fun and interesting, and was incredibly helpful throughout. She deserves a raise!
Our implementation manager, Chelly Bell, has been amazing and making sure we are using the software to it's fullest. Highly recommend!
Jayson B. was very helpful, informative and answered all of my questions with patience ; )
Excellent customer support. The tech support guy Dan Gutierrez really helps us a lot in terms of setting up everything. He's so patient to walk us through each settings and processes. He's so nice to answer all of our questions. Now our ShipStation works perfect. With Dan's help, we strongly recommend ShipStation to all online merchants where ShipStation can be integrated with your e-commerce store. By the way, the rate shopper feature is very powerful and convenient to use. Saves our warehouse staffs hours to manually shop rates. In sum, we love this software and its support team.
Daniel B. was phenomenal help!
My Shipstation app integrates seamlessly with Shopify and I can recommend it. Spoke with Daniel B to change my plan and he was very helpful and patient. Shipstation is a good software for shipping solutions. Di Lewis Di Lewis Studios
As a Shopify merchant, ShipStation has really streamlined our shipping and order fulfillment process. The integration has made it much easier to manage orders, improve efficiency, and keep fulfillment running smoothly. A special shout out to Darren D., our implementation manager, who was incredibly helpful throughout onboarding. He was responsive, knowledgeable, and made the setup process seamless. We’ve had a great experience and would recommend ShipStation to other Shopify businesses looking to simplify fulfillment.
We've been very happy with the Shipstation integration with Shopify (and eBay too, for that matter). Helps us manage our orders across both platforms.
Helped streamline our shipping process and put all the tools in one place. Darren D. made getting our account live and functioning properly an easy process.
This app works great. We have been using it for over 8 years. We just had some new features installed, and Darren Dybala, our onboarding specialist, was great. He really took the time to help us get some new features set up and to optimize some features we have been using for years.
We love Shipstation which is why we decided to switch back! Chelly, our implementation manager, was thee absolute best in helping us get setup in no time. She literally knows Shipstation like the back of her hand. I’m sad we only get to work with her at the beginning but she has set us up for success on Shipstation!
We love using Shipstation and Nathan Lieu is an amazing rep!! :)
We've been using the ShipStation app for four years now, and we couldn't be happier. Nathan, our account rep, is always responsive to our needs and is proactive about checking in with us to ensure we're not having any issues. I'm so thankful that ShipStation is launching lots of new features to help support our inventory syncing, purchase orders, and scan to receive!
Recently switched from XPS to ShipStation at the beginning of 2026 as a business that does ~1000+ multi-product orders a month. It has been a relatively smooth transition, with the biggest help by far being our implementation manager Nick Whipps for weekly live assistance. There are occasionally some bugs that will disrupt the automations but they are usually resolved in a day or two. I'm happy to say it has lived up to expectations so far. Fair warning though, it does not have the friendliest scale compatibility and you will have to manually refresh the connection to Shopify multiple times to get all current orders pulled in.
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