ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
4.2
feedback
788
chart
#102
All reviews
Rating Breakdown
Jan. 19, 2024
Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect. Saves me so much time and money when it comes to shipping.
Jan. 18, 2024
I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.
Jan. 18, 2024
Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.
Jan. 17, 2024
Absolutely love ShipStation! We have used this for close to 3 years now at this point and it has literally saved us hundreds of hours of time. The UI is easy to use and understand, and support has always been incredibly helpful and on point. You couldn't ask for a better shipping application.
Jan. 16, 2024
Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.
Jan. 3, 2024
Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.
Dec. 5, 2023
ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!
Nov. 21, 2023
Shipstation support on getting us set up has been great. Carlos was super responsive & happy to help out with all the issues we had, and take the time to run through things on calls / zooms. I imagine it's a tricky job connecting multiple shipping providers with legacy systems to hundreds of SMEs with different needs, but genuinely feel like they're doing a decent job at it. The main problems we had were from our shipping providers themselves.
Nov. 9, 2023
Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.
Nov. 8, 2023
Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!
Oct. 30, 2023
ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!
Oct. 27, 2023
We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.
Sept. 19, 2023
Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.
Sept. 13, 2023
I love using shipstation! It saves money on shipping and they have been incredibly helpful, whether it was for set up, answering questions or walking me through processes. What's even more amazing is they contact me to check up on me-- I've never called them!
Sept. 12, 2023
Shipstation has greatly improved our shipping. I had awesome customer service during the setup and integration process. No complaints so far.
Sept. 8, 2023
I used another competitor before trying Shipstation. We were having trouble with the competitor's automations not working consistently. We're a small biz (6 figs rev) and so we really just needed the basics to work. After trying Shipstation, the time we saved with automations working perfectly, every time, was huge. No question, we love the product and will continue to be a customer.
Sept. 7, 2023
We've been using Shipstation for a few months now and we love how easy & intuitive the interface is. Zach Webb is our trial rep and he went above and beyond to answer questions or to help us even when our trial is over. We also got a great deal on shipping costs compared to doing it ourselves! Overall everything syncs nicely and smoothly between Shipstation to Shopify.
Sept. 5, 2023
Very easy to use and set up. The service has been friendly and prompt. Overall, we're happy with our decision to fulfill orders through them.