All reviews

Rating Breakdown

  • 5
    71% (456 ratings)
  • 4
    4% (24 ratings)
  • 3
    2% (16 ratings)
  • 2
    4% (24 ratings)
  • 1
    19% (123 ratings)

Reviews with Text

  • 96% (617)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2025

I am using Shipstation for a month and is the easiest shipping platform. Emily support every step to connect my 3 market places, she was polite and professional. I would recommend Shipstation 100% for fast and affordable shipping.

Store

Erathea

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

I wish i found out about Shipstation sooner! We've been using it for about a month and so far it's been so much better than click & drop which we were previously using. Orders are pulled in from all of our channels seamlessly and accurately, and any cancellations across the channels are updated on shipstation. Plus, there's lot of rules which you can create such as putting medium/high risk orders on hold so you can investigate before printing etc. Overall a great piece of software with great support

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2025

Great user experience, the app pays for itself - brought down my shipping cost by $5 on average

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

First of all, the very first experience with Shipstation was daunting, but that's because it can do SOOOO much. Once we met with our onboarding person, Chelly, she walked us through it like we were children, which is exactly what we felt like at first. lol Honestly, once we got it, we couldn't be happier and as we grow it can absolutely grow with us, which is awesome.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2025

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

I have been using Shopify and Shipstation together for years. They work very well together! While one might say that you can ship straight through Shopify, my team and I have found that Shipstation holds a distinct value in being able to get very granular in your shipping data, reports, automations, and views.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2025

Chelly was extremely helpful with setting up Shipstation to work with our shopify store. She has helped answer all of my questions as well as been very understanding when I had to reschedule due to unforeseen circumstances that all business have. She has made the process fun and enjoyable, when it would have been a total headache otherwise! I highly recommend her :)

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2025

ShipStation has been a game changer for my business. Managing orders across multiple platforms is now seamless, and the automation tools save me hours every week. The discounted shipping rates are a huge bonus, and the interface is very easy to use. Customer support has also been great whenever I had questions. I highly recommend ShipStation to any small business owner looking to streamline their shipping and grow more efficiently!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

We are so happy we made the switch! We have saved time by automating some of our more repetitive shipments, and money with ShipStation's rate shopper tool. Our rep Chelly was awesome, she helped us learn the platform and make sure everything was implemented. Support was able to help us resolve an issue we were having with package insurance.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 4, 2025

So far so good. It has its learning curves but not as bad as some of these reviews. It's been great having my 3 shops in one place, I love to be able to use the barcode scanner to correctly pack orders. My only complaint is can't get the ShipStation Connect App to work and the chat customer service is very slow to respond, and they normally respond very late in the day.

Using app

6 days

Total reviews

4

Average rating

4.3

Developer Reply

Hey there, thanks for bringing your Connect issue to our attention! We just had a team member get in touch with us to assist. If you could get back with us there we'd be happy to take a look and get this resolved for you. Have a great rest of your week!

5 / 5 Share

April 1, 2025

Seamless experience - honestly, no complaints.

Using app

25 days

Total reviews

13

Average rating

4.9

5 / 5 Share

March 19, 2025

Shipstation has really helped my small business pull everything together in one place making it so much more effecient. It was a lot to take in at first, but our rep, Chelly made everything so easy. She held my hand through the whole process and made sure everyone on my team was comfortable and very familiar with all of the feautures. We wouldn't have got as far with out her, thank you so much Chelly for all of your help and support!! We appreciate you so very much!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

Streamlined my shipping process effortlessly! As a solo business owner running an organic skincare Shopify store, handling shipping used to be overwhelming. ShipStation has completely simplified it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

Chelly Bell, our implementation manager, was nothing short of amazing! She has taught us so much about the app, and we are loving it. It has saved us so much in shipping, which we appreciate!! 10/10 recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Using app

Almost 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Shipstation and Shopify integrate seamlessly, saves tons of time and eliminates errors.

Using app

Over 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 6, 2025

Superbe application qui permet de fusionner les informations de la boutique shopify à la plateforme shipstation (nom et adresse d'expédition sans avoir a tout entrer l'information manuellement, si le poids de l'article est entré dans la boutique l'info va suivre) le type de colis et le transporteur peuvent être sélectionnés par défaut, reste plus qu'a imprimer l'étiquette d'expédition dont on peut voir le tarif et le numéro de suivi de colis s'inscrit automatiquement dans la commande et la commande passe au statut traitée. vraiment userfriendly

Using app

Over 4 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 5, 2025

Pricing is so fair and have run into very few issues!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I’ve been using ShipStation for the past six months and have really enjoyed it—until I ran into a major issue two days ago that was preventing me from purchasing labels. It seemed like a unique problem, and I wasn’t sure they’d be able to find a solution. I was just about to make the decision to permanently switch away from ShipStation. However, Gabriela R., my implementation manager from six months ago, dedicated two full days to resolving the issue and found a solution. I’m incredibly grateful for the level of dedication and support they provide through employees like her.

Using app

8 months

Total reviews

2

Average rating

5.0