All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (116 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2024

Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Shipstation support on getting us set up has been great. Carlos was super responsive & happy to help out with all the issues we had, and take the time to run through things on calls / zooms. I imagine it's a tricky job connecting multiple shipping providers with legacy systems to hundreds of SMEs with different needs, but genuinely feel like they're doing a decent job at it. The main problems we had were from our shipping providers themselves.

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 9, 2023

Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!

Store

Milky

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

10/10 would recommend for anyones shipping needs !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.

Store

Minox

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

I love using shipstation! It saves money on shipping and they have been incredibly helpful, whether it was for set up, answering questions or walking me through processes. What's even more amazing is they contact me to check up on me-- I've never called them!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Shipstation has greatly improved our shipping. I had awesome customer service during the setup and integration process. No complaints so far.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

I used another competitor before trying Shipstation. We were having trouble with the competitor's automations not working consistently. We're a small biz (6 figs rev) and so we really just needed the basics to work. After trying Shipstation, the time we saved with automations working perfectly, every time, was huge. No question, we love the product and will continue to be a customer.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

We've been using Shipstation for a few months now and we love how easy & intuitive the interface is. Zach Webb is our trial rep and he went above and beyond to answer questions or to help us even when our trial is over. We also got a great deal on shipping costs compared to doing it ourselves! Overall everything syncs nicely and smoothly between Shipstation to Shopify.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Very easy to use and set up. The service has been friendly and prompt. Overall, we're happy with our decision to fulfill orders through them.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

ShipStation is easy to use and really streamlines my shipping process. I love the fact that I can create shipping presets, so whenever a customer selects their shipping option at checkout, ShipStation already knows what carrier and shipping option to use. It's as easy as selecting my orders and hitting print. ShipStation has so many options to customize your shipping process it should work for literally any Shopify store out there!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

After the initial call with the rep Michael Byrd, we gave it a try. He guided us into how to make things go super smooth, and we are very very happy with the last two months. We used to print and do all the labeling ourselves from copying the address onto an address label sheet, printing it, putting on the package, going to the USPS for hours at a time sometimes, and now we click a few buttons, slap it on the package, and it gets picked up. SO MUCH BETTER!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Easy install and we had a rep that proactively contacted us, walked us through the product, answered questions and even gave us an extra free month. The multipackage service alone was reason to switch from Shopify shipping. Eager to try the new UPS Saver service that's only available through Shipstation. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

We're really enjoying the ease of connectivity with Ship Station and Shopify. We added extra capabilities with our WMS so we have no problems. Our account manager called, introduced herself, is available to us - it's pretty easy. Give their developers a bit of time to work on more features and it will stay the best solution.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

We've been working with Shipstation for a couple years and it is truly an incredibly easy-to-use and intuitive product. Shopify integration was super simple and it has changed how we are able to fulfill. On top of all these benefits, shipping prices are always lower too. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

This app seamlessly connects with our Shopify store without any issues. We have had no issues with this at all.

Using app

8 months

Total reviews

2

Average rating

5.0