All reviews

Rating Breakdown

  • 5
    76% (601 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (18 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (110 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

We have used shipstation for quite some time and it has been great. We have connected multiple store types and it has run through them with ease. It is very intuitive and easy to use. It is a breeze to work with.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

We struggled at first with changes to their platform. But, it is still an app we use every day to this day, for over 10 years. And we are not switching anytime soon. I have researched for a different one, but Shipstation is the best app for processing orders.

Using app

Over 11 years

Total reviews

10

Average rating

3.8

5 / 5 Share

July 6, 2022

I am very pleased with shipstation. ShipStation is easy to use and the customer service is amazing. I would recommend ShipStation to any business.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

Shipstation has been perfect in importing our orders from Shopify, as well as from other marketplaces. We have relied on it for years and it is the hub of our business. Customer service is also great, but seldom needed!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2022

Fantastic app we use for our shopify ebay and etsy stores. Login via shipstation website and it also tracked inventory across all above platforms. Took a while to get used to and we spent hours with phone support and they were always there to help. Thank you now it saves us countless hours on creating labels, fulfilling orders, counting inventory, etc. Amazing!

Using app

3 months

Total reviews

10

Average rating

4.2

5 / 5 Share

June 6, 2022

Best app out there to ship your products effortlessly. We have multiple e-commerce stores so this is very helpful to fetch all the different stores via the same app and the same carrier (Canada Post, in our case)

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

We have been using Shipstation for approximately 10 years. And when we launched our Shopify store a year ago, we were thrilled to find out it would integrate with Shipstation. They're the best!

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

March 25, 2022

I really love the shopify integration with shipstation. Being able to pull in all of my orders and batch print labels is extremely efficient and saves me a lot of time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

ShipStation has been a key ingredient in our multi-store setup for nearly 5 years and it's worked exceptionally well for us that entire time. The feature set has stabilized and there aren't any crazy surprises, it's uptime has been fantastic, and the value-adds they released with aggregate carrier rate discounts w/ USPS & UPS have been great. It does serve as an ingestion point for another piece of software further in our workflow, and the integration that direction has been great as well. All-around great stuff!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2022

Integrates perfectly with my Shopify store to handle roughly 150-200 shipments per month. Makes the process much more streamlined than shipping from Shopify directly and provides a bunch of neat automation tools. Highly recommended.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

This app gave me more time for pondering. thank you for making such a great software. It has made things more efficient.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Works like a charm. All of our Shopify orders come into Shipstation without any issues. Shipstation also adds dozens of features that help with our operations.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

ShipStation is our primary Shipping software. All systems work as needed and integration with Shopify is simple and straightforward.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Shipstation is a fantastic platform for managing shipments! I've been using it for over a year and a half, and it continues to surpass my expectations. Pros: - The interface is nicely laid out to give access to all of the tools we need without being overwhelming, with good navigation and tab organization - You can set up customized filter and column views, and save them as tabs for easy repeat reference - The search function with advanced search is very accurate and reliable, with options to fine tune the results extensively - Product info can be updated with selective imports so you're not overwriting any existing data - There are multiple stackable options for product and order organization to give very granular control over your systems - The automation rules are extensive, with virtually every product and order variable usable as an automation trigger - Built-in batch fulfillment with the ability to generate batches through both automation and manual filtering: if you've set the item weights/boxes/customs info/batches/filtering/etc up correctly, you can process orders near-instantly - Networked printer integration: if you set up the connection with Shipstation Connect (free desktop application) on one computer, you can print from Shipstation on any device - Support is quick to respond and very knowledgeable - The documentation is extensive, easy to understand, and simple to navigate through - The pricing is also very affordable for the amount of time we save - It has integrations for all the platforms we use and can manage multiple stores and couriers The only notable con is that Shipstation currently lacks built-in tools for tracking packing materials: you can create custom box sizes and add them to orders seamlessly with both automatic and manual options, but you can't add a weight to a box listing and have the order weight adjust automatically when you change the box, or remove a box from inventory when you process a shipment. Small thing, but annoying: we end up adding the box weight to the product weights so we can batch fulfil our 1-2 item orders, but it messes all the calculations up for multi-item orders. Overall highly recommend, Shipstation is an excellent platform: I've recommended it to several small business owners in passing, and I'd recommend it in general to anyone who has to track orders.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Shipstation is a great app that is functional and does what we need it to. Couldn't run our business without it or a similar app, and we have found them to be the best provider of their type of service that we could find.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

ShipStation integrates seamlessly with my Shopify store and makes fulfillment and shipping orders a breeze. I have been using ShipStation for about 2 years now and love it. The recently added DHL rates are extremely good.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This has streamlined my shipping. Love it. Makes it so much faster than doing shipping labels through shopify

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

We use the App to help us sell to online customers and create a better experience for them, easier order management for us and offer the customer benefits and improve their ordering experience. For the most part we are very happy with Shopify. I think the monthly fee for Shopify Plus is a too expensive for the average company, given what we deal with in terms of ingredient price increases nowadays, inflation and just the effort to stay in business. Leveling the playing field for all users would increase usage and thus increase profits for Shopify. The better experience that users have, even at the smaller business levels, the more users Shopify will have.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Shipstation is an awesome software for our small e-commerce business. The integration with different market places are so easy to manage. Since we have Shipstation, we have so much extra time to manage other things!!!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

ShipStation is a lifesaver. We're a small e-commerce business - just one employee besides ourselves, and we're also full-time farmers. Clear, efficient, and reliable is what we need -- and ShipStation delivers! Between keeping our farm afloat and mailing over 500 packages a month, any wrinkle becomes a big deal. We have come to trust ShipStation to handle all the complexity for us. It is so easy to log in, import orders, have the orders automatically be assigned the correct box size and weight, have address validation, and be able to buy batch labels with just one click! We have hours of our time every week by using ShipStation.

Using app

9 months

Total reviews

5

Average rating

4.6