All reviews

Rating Breakdown

  • 5
    95% (266 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Awesome app and so cheap! A no brainer!

Store

zalavia

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

App works great! it really increases the AOV since a lot of customers choose the option :D Thankyou guys!

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Using app

12 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Love it so far!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

It didn't work automatically with my custom theme, but support helped me out, it's amazing they are 24/7 available, thanks!!!!! Extra revenue, works like a charm

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Great app, it boost AOV and makes it more of a brand. Also the servies that comes with it is great!

Store

Bonsana

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

moyen de protection parfait, pour les entreprise en affaire, sur internet et assurer un bonne continuité saine dans nos commande.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 13, 2023

Awesome Customer Service. New features have been added to make it work better for our store and the new 1 page checkout by Shopify. Over $3000 raised in past 60 days which well and truly covers costs of items damaged or lost by Australia Post. Can highly recommend this app.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I had an outstanding experience with Captain Shipping Protection! The team was incredibly responsive and professional throughout the entire process. They ensured my package arrived safe and secure, and their attention to detail was impeccable. I highly recommend their services for anyone in need of reliable shipping protection. Thank you, Captain Shipping Protection, for your excellent work!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

The customer service is nice. and great for my shipping insurance function currently.The further experience how i feel should be checked after using for some time

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

The application support is very good, they are always there to help you. They solved all my doubts and were always available.

Store

CARITES

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear CARITES Team, Sunny here, the product manager from the Channelwill team, hope you are doing very well. Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities. Stay tuned for more amazing features and integrations!

5 / 5 Share

July 11, 2023

They helped me directly! The app is very usefull and very easy to use. I had a question and the customerservice was already on it! Thanks Captain Shipping Protection - Elly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

App works wonders, it’s a must have for any e-commerce store. Support was phenomenal too, fast friendly response that goes above and beyond.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

June 30, 2023

The captain shipping protection is the perfect app for self managed insurance with a easy to set up and custom design interface. I already have shipping insurance through fedex and I just wanted a way to offer shipping insurance to my customers. The customer support is quick and manage to resolve the conflicting app conflict. However I do wish there is an option to add to cart in the checkout page or if the user get prompted if they want shipping insurance if they click checkout instead of view cart on the pop up drawer.

Store

Lélior

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Lélior Team, Sunny here, the product manager from the Channelwill team, hope you are doing very well. Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.

5 / 5 Share

June 22, 2023

This app is really great and super easy to use. It's perfect for increasing your average order value effortlessly. The support team is absolutely fantastic! They responded instantly and were incredibly knowledgeable. They helped me out with my issue in no time at all.

Using app

12 days

Total reviews

7

Average rating

5.0

4 / 5 Share

June 2, 2023

Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 29, 2023

Captain is a game-changer! This app has transformed my finances, increasing my monthly income. With its user-friendly interface and smart features, Captain is a must-have for financial stability. It simplifies insurance, reduces premiums, and offers investment options. Get Captain now and boost your income!

Store

ZANVAK

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Captain Shipping Protection app is simply fantastic! Provides peace of mind with excellent customer service. Top notch indeed!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2023

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

Super satisfied with the app. If you have questions you get immediate answers and you are helped right away

Using app

3 months

Total reviews

2

Average rating

5.0