Shogun ‑ AB Testing

Thanks for taking the time and leaving us a review. We greatly appreciate your support. Let us know if there is anything we can help you with. Sweetan | Client Services Shogun

Hi there, Thanks for leaving us a review. We are glad to hear that you are liking the app. Please let us know if there is anything that we can help you with. :) Sweetan | Client Services Shogun

Hi there, Raymond. Thanks for your patience as we worked through this issue. We investigated this matter at the time of your posting, and we noted that you had uninstalled the app but had since reinstalled it upon our prompting. When we tested it again with you some weeks after this review was added, the app was working as intended. We invited you to try running some new tests, as we concluded that we might have fixed the issue you encountered in passing. I've rechecked now, and it doesn't appear that you've performed any tests since. I invite you to let us know how you get on! James | Client Services Shogun

Thank you so much for leaving us a review! ⭐ We really appreciate your support. Sweetan | Client Services Shogun

Hi there, thanks for leaving us a review! We really appreciate your support. 😊 Sweetan | Client Services Shogun

Thank you so much for leaving us a review! We really appreciate your support. Let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun

Thank you for sharing your first experience with A/B testing on Shopify! 🎉 We’re so glad you found Shogun intuitive and that our support team could assist you quickly. Thrilled to hear it’s been a great experience for you! Sweetan | Client Services Shogun

Thanks a lot for the awesome feedback! 🙌 We’re so glad the app is making your A/B testing easier and helping you optimize landing pages and offers. Here’s to more winning experiments! Please let us know if there is anything that we can help you with. 😊 Sweetan | Client Services Shogun

Hi there, Jesse. Thank you for sharing your experience! We’re glad everything is running smoothly now and that our support team could assist you. Your kind words about our team mean a lot. We’re dedicated to making sure you have the best experience possible! 😊 Please let us know if you bump into any other issues and we'll be here to assist you. Sweetan | Client Services Shogun

Hi there, Sarah! Thank you so much for your kind words! 😊 It was great to communicate with you. We’re thrilled to hear you found the app easy to use and that our support team could quickly help resolve your issue 🚀✨ Please let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun

Thank you so much for sharing your feedback. We’re glad you’re enjoying the app and appreciate your support. Sweetan | Client Services Shogun

Hi there! Thank you so much for your candid and detailed feedback. We truly appreciate you taking the time to share your experience, especially since we’re still in the early stages of launching this new app. We completely understand how frustrating these issues must have been, and we're sorry for the confusion and inconvenience you encountered. Our CTO has reached out directly to gain a better understanding of your setup and assist with troubleshooting the behavior you're experiencing. Those conversations are ongoing, and we’re already using your insights to inform improvements to the product. Your feedback plays a crucial role in helping us refine the experience for everyone, and we look forward to further developing our offering with your input. Also, thank you for acknowledging the value of the free option. We’re committed to supporting merchants at all stages of their store's lifecycle. James | Client Services Shogun

Thank you so much for leaving us a review. We are super glad to hear that your experience with the app has been amazing and that you are finding the tests to be easy to configure. We also appreciate your feedback on the pricing. I will be happy to share the kind words with our entire team. Please let us know if there is anything we can help you with. 😊 Sweetan | Client Services Shogun

Hey there, thank you so much for the honest recommendation. We are glad to hear that you are using the A/B test app across your store and pages to make the most out of it. Thanks. Please let us know if there is anything we can help you with. 😊 Sweetan | Client Services Shogun

Hey there, thank you so much for taking the time and sharing such wonderful feedback in the form of this review. When our team was working on this new app, our goal was to bring our A/B test expertise and offer that in a more easy-to-use format. We are so glad to hear that the whole setup took 20 seconds to start a test. Our team will be super glad to hear that, and I'll be sure to share this with the entire Shogun team. ❤️ We are also happy to hear that you are loving all the options when it comes to setting goals and audiences. We are just getting started with the new app, and our team is continuously working to further improve the app and your experience. 😊 And yes, the new personalization was just launched and is equally robust. Please do share your experience with our new app as well. We appreciate your love and support. Please let us know if you bump into any issues. Our team is here to help. Sweetan | Client Services Shogun