All reviews

Rating Breakdown

  • 5
    90% (2,966 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

Excellent support, very responsive and comprehensive feedback at any time of day :) You guys are top-notch!

Store

SPINTAP

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Super helpful team, great app! Even on the basic plan.

Store

Ello

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great help and quick response! Thank you!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Best support of any app we've used. Thanks Andre and James!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

great customer assistance and very quick and friendly feedback!

Store

Alsta

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I totally loved this app, and I tell you why. For one, you get to build the page the way you want. You have control at the helm. You want a video player at the top, you can do it. Also, to optimize right there and then was great, and much more. Heavily recommend it

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Frankie. We are super glad to hear that your experience with Shogun has been amazing. Thanks for all the love and support. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

Nov. 8, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Manon. Thank you so much for leaving us a review. We greatly appreciate your love and support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 7, 2024

Got an awesome support from Sweetan

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks for taking the time and sharing your feedback by leaving us a review. It was great to communicate with you and I am glad I was able to help. 😊 Please don't hesitate to write back to us if there if anything else we can assist you with. Sweetan | Client Services Shogun

5 / 5 Share

Nov. 6, 2024

Very good customer support. Overall good app.

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DrillX

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one. Please do let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 6, 2024

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Claire. Thanks for taking the time and leaving us a review. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 4, 2024

Great app! Customer service is very helpful and quick to respond.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Clement. Thank you so much for leaving us a review. We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

May 10, 2024

I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and are happy to hear about your positive experience. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun

5 / 5 Share

April 11, 2024

Great builder, I had some issues, but ultimately Leah from their success team help solved them.

Store

Coldest

Using app

About 1 year

Total reviews

8

Average rating

4.1

Developer Reply

Hi there, Thank you so much for leaving us a review. We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues. Please let us know if there is anything else we can help with. Sweetan | Client Services Shogun

5 / 5 Share

Feb. 27, 2024

Top class support from James and Sweetan, highly recommended

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, James. Thanks for sharing your feedback and leaving us a review. We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well. Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 26, 2024

Best

Store

FASHIO

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for sharing the feedback in the form of this review. We greatly appreciate your love and support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 22, 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a review and sharing the feedback, James. We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun. We'll be here to assist you if you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 22, 2024

Rhys was very helpful and replied super quick to all of my questions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Alice. Thanks for taking the time and leaving us a review. 💜 We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team. Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 21, 2024

Great customer support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review. Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions. We appreciate your continued support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 20, 2024

Justine was super helpful and got my question answered promptly !

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience. I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 20, 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Chris. Thank you for taking the time and leaving us a review. I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team. We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :) Sweetan | Client Services Shogun