Shogun ‑ Landing Page Builder
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Support is excellent. If you ever encounter a problem that you can't resolve the support team are agile and responsive in actively resolving the issue.
Great app with excellent support! Whenever we ran into questions or needed help with customization, the support team responded quickly and professionally. A special thanks to Sweetan, who was incredibly patient, knowledgeable, and always willing to go the extra mile to help us resolve issues. Their prompt assistance made the whole experience smooth and enjoyable. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both the app and our support team. I'm especially grateful that I was able to help you. Going the extra mile to help our merchants succeed is exactly what we strive for. We truly appreciate your recommendation and your support. If there's ever anything else we can help with, we're always just a message away! Sweetan | Client Services Shogun
Thank you so much for taking the time and sharing your feedback with us in the form of this review. Please let us know if there is anything we can help you with. in the future Sweetan | Client Services Shogun
Perfect, so so helpful and super quick, literaly saved me when I accidentally deleted pages!
Thank you so much for the kind words! We’re really glad our team could help quickly and recover things after the accidental page deletion. We know how stressful moments like that can be, so it’s great to hear we were able to help when you needed it most. We truly appreciate your support! Sweetan | Client Services Shogun
Easy to use and great support.
Thank you for the great feedback! We’re so glad to hear you’re finding the app easy to use and that you’ve had a positive experience with our support team. We truly appreciate your support! Sweetan | Client Services Shogun
App is great and offers everything you need, but the support ... is superb - replies in minutes, actually helpful and kind. *Would love it if - in the future - the video element didn't require vimeo/youtube integration but manual upload in the app itself :D
Thank you so much for the thoughtful review! We’re thrilled to hear you’re enjoying the app and that our support team has made such a positive impression with quick and helpful responses. We also really appreciate the feedback about the video element. A native video upload option within Shogun is a great suggestion, and we’ll be sure to share it with our product team for consideration in future improvements. Thanks again for your support and for taking the time to share your experience! Sweetan | Client Services Shogun
prompt reply and support
Thank you for the kind words! We’re happy to hear you had a great experience with our support team. Providing prompt and helpful assistance is always our goal, and we truly appreciate your feedback! Sweetan | Client Services Shogun
Support is amazing, have had some edge cases pop up and they've been responsive, willing and able to solve some issues for us. Easy to use drag and drop editor, improvements continue to be made which only enhances the experience. Would recommend if you're not able to code pages yourself!
Thank you so much for the thoughtful review! We’re really glad to hear our support team has been able to step in and help with those edge cases. That’s exactly what we’re here for. It’s also great to know you’re enjoying the drag-and-drop editor and noticing the ongoing improvements. We’re constantly working to make the experience even better. We truly appreciate the recommendation and your support! Sweetan | Client Services Shogun
Great support, assisted us quickly and efficiently with a glitch that kept occurring within the site. Much appreciated!
Thank you so much for the kind feedback! We’re glad our team could jump in quickly and resolve the glitch for you. Providing fast and efficient support is always our goal, so it’s great to hear that was your experience. We truly appreciate you taking the time to share this! Sweetan | Client Services Shogun
Good customer service is often a major factor for us when it comes to us selecting a Shopify app. Shogun's Support team is always great at quickly helping us solve anything we need.
Thank you so much for sharing this review! We’re honored that our support team plays a role in your decision to use Shogun. Providing fast, reliable help is something we truly prioritize, so it means a lot to hear that it’s making a difference for you. We’re always here whenever you need us. Thanks again for your trust and support! Sweetan | Client Services Shogun
Support is quick and extremely helpful. They take their time explaining what is done and will walk you through the process. Thank you!
Thank you so much for the kind words! We’re really glad to hear our support team was able to help and take the time to walk you through everything. Providing clear, helpful guidance is very important to us, and we truly appreciate you taking the time to share your experience. 😊 Sweetan | Client Services Shogun
Amazing app, and super quick help from support team! Being using it for years!
Thank you so much for your amazing support over the years! We’re thrilled to hear you’ve been enjoying the app and that our support team could help quickly when needed. We truly appreciate you being part of the Shogun family! Sweetan | Client Services Shogun
Makes creating shopify landing pages so much easier! Great support and timely responses!
Thank you so much! 🎉 We’re so glad Shogun has made building landing pages easier for you, and it’s great to hear our support team has been helpful. We really appreciate your kind words! Sweetan | Client Services Shogun
Shogun's customer service is second-to-none. I sent a request to get help with getting access to my account and got a response from James in (literally) five minutes. The app itself is amazing in allowing me to customize my shop theme however I'd like, but I really judge a product on how it handles error resolution and Shogun is exactly what you hope for when you've got a problem. They're responsive, have the answers to fix your problem, and get you back up and running with your day in minutes. I was incredibly impressed. Love Shogun!
Wow — thank you so much for this amazing feedback! We’re thrilled to hear James was able to jump in so quickly and get you back up and running. It means a lot that you value both the product and the support experience — that’s exactly what we strive for! We’re so grateful to have you with us and appreciate your kind words about Shogun! Sweetan | Client Services Shogun
I had a small coding issue preventing a page from publishing which was dealt with very quickly and effectively. Highly recommend the support team and the app
Thank you so much for the wonderful feedback! 💙 We’re so glad our team could quickly sort out the issue and get your page published. We really appreciate your recommendation and your support! Sweetan | Client Services Shogun
Tech support has been great when issues popup. They've resolved them right away.
Thank you so much for your kind words! 🙌 We’re really glad to hear our support team could jump in quickly and get things resolved for you. We appreciate you being with us! Sweetan | Client Services Shogun
The support is the best experience of support ever had.
That’s amazing to hear! 💙 We’re so glad you had such a great experience with our support team — we’ll be sure to share your kind words with them. Thanks for making our day! Sweetan | Client Services Shogun
Love working with you all! So easy to communicate with, so helpful fixing problems or troubleshooting - best customer support team out there.
Thank you for the amazing feedback! 💙 We’re so glad communication has been smooth and that our team could help troubleshoot quickly. It means a lot to hear we’re the ‘best’ in your eyes! Sweetan | Client Services Shogun
Sweetan was very helpful and detailed in his explanations. Thanks Sweetan!
Thank you so much for your feedback and review. We greatly appreciate the kind words. I am glad I could help you. Please do let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun
its easy to opperate, and the supprt team response super quick when i encountered problems and guided me to change the page
Hi there! Thanks for sharing your experience! We’re glad you found the app easy to use and that our support team could quickly guide you through the changes. 🚀 Please don't hesitate to write back if you bump into any issues. Sweetan | Client Services Shogun
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