All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2023

I use Shopify/Shogun for my company and I don't have a lot of skills in website. Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have. I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems. Thank you so much with that!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us such a nice review, Ève. 🙂 We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app. It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support. I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 8, 2023

The app is an easy to use drag and drop editor - I used it specifically for building product and landing pages. Their fast customer service is extremely helpful. Highly recommend Shogun!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Nic! We appreciate your taking the time and leaving us a review. 🤩 It was really great to communicate with you. We are happy to hear that you have been finding Shogun easy to use and the drag-and-drop editor is super valuable. Our support team is always here to assist and answer your questions. We'll look forward to assisting you again. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 8, 2023

I would recommend using Shogun, easy to learn & Use and if you run into any trouble along the way the support team is quick to reply and brings quality support. I was given clear instructions and great customer support.

Store

Saprada

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback, Axel! We are happy to hear that Shogun has been easy to learn and use for you. Our support team is always happy to assist you in a timely manner and we'll look forward to doing the same in the future as well. Thanks for the honest recommendation as well. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 4, 2023

Great App, easy to work with. We are using it for some time now and with the time it even got better with more features. Thanks!

Using app

Over 2 years

Total reviews

11

Average rating

4.7

Developer Reply

Thank you for taking the time and leaving us a review, Leslie. We appreciate the honest feedback and are super happy to hear that Shogun has been perfect for your requirements and is easy to use. We did introduce lots of new features and we are working on launching even more. 😊 We'll be happy to share the updates and will look forward to assisting you again. Thanks! 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 4, 2023

Great app and very easy to use. Drag and drop system so anyone can do it. Support great too. 5 stars

Store

Petstop

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Damien! Thank you for sharing your feedback with us in the form of this review. We are happy to hear that Shogun has been a great and easy-to-use app for your requirements. We did design the app to be easy and we are glad that the drag-and-drop elements are helpful. Thank for so much. Our team will look forward to assisting you again. 😍 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 3, 2023

Their team is super responsive and fast. I'm a marketer by training, not a designer. They make it so easy and even helped with troubleshooting issues I was having. I'm now using them with two clients and will recommend to my others.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Tina! 🤩 We are super glad to hear that you are having such a wonderful experience with Shogun and our support team. Our team strives to ensure that we reach out in a timely manner and answer the questions you have. Thank you so much for your honest recommendation and we'll look forward to assisting you again. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

May 2, 2023

Shogun is a great easy-to-use app with the plus of very efficient a pro-active customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time and leaving us this review, Stefan. Thank you so much for sharing your experience. We are happy to hear that Shogun is easy to use for you and that our support team was able to assist. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Jan. 11, 2024

Andre has once again solved a technical issue I never would have been able to figure out on my own and saved me a ton of time!! Always so quick to help and to figure out a solution!

Store

Voluspa

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Zoe. I am glad to hear that Andre was helpful and was able to assist you with multiple questions. I'll be happy to share the feedback with the entire support team. And, let us know if there's anything we can help with in the future. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 26, 2023

Rhys, troubleshooted and assisted with my issues. Very efficient and helpful. I'll be sure to recommend Shogun in the future Callum

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Callum! Thank you so much for leaving us a review. I am happy to hear that you had such a great experience with Rhys and the support team. I'll be sure to share the kind words with him and the entire team. We appreciate the honest recommendation and will look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 25, 2023

Shogun is a great easy-to-use app with excellent customer service! They are quick to respond and help identify any or all issues you may have as a customer.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time and writing us a review, Alex! We are happy to hear that you find Shogun easy to use and that your experience with our support team has been excellent. Thank you so much for sharing the feedback. We always strive to ensure we share answers and resolutions in a quick/timely manner. We'll continue to do that in the future as well and will look forward to hearing back from you. 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 25, 2023

Great app and service! I had a couple of issues to resolve and the team was very nice and prompt.

Store

KUALA

Using app

Over 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Hey there, Daniele! Thank you so much for sharing your honest feedback with us and leaving us a review. 😍 It was really great to communicate with you and I am happy to hear that you are having such a great experience with Shogun and our support. Thanks! Please let us know if there's anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 21, 2023

Thanks so much Leah, fast help, expert support knowledge, and very kind ... amazing thanks again for sorting my issue out so quickly and efficiently - that is what support is about ...

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Jai! Thanks for leaving us a review. I am super happy to hear that Leah was able to help and sort the issue in a timely manner. I'll be happy to share the kind words with her and our support team. This is indeed what support is all about and we'll continue to assist you again in the future. Let us know if you bump into any issues or have any further questions. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 17, 2023

Great customer service! James Power is always happy to help and replies quickly and efficiently - any issues I have always gets solved. Also had some training with Alex which was useful. Would recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Imi! 🙂 We are super excited and glad to hear about your amazing experience with our support team. Thanks for sharing the feedback. I will be sharing your kind words with James, Alex, and the entire team. Thank you so much for your recommendation. Please let us know if there's anything we can assist you with again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 13, 2023

Becoming proficient with the product requires some effort but their support team has been quick to reply and very helpful in resolving any issues.

Using app

12 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Todd! 👋 Thanks for leaving us such honest feedback. We appreciate the kind words. We are super glad to hear that our support team was able to help answer the questions and resolve the issues for you. We'll be here to assist you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 13, 2023

An easy-to-use tool for customization throughout a storefront. I've personally loved working with the app and the Shogun team to keep our webpages looking professional and dynamic!

Using app

About 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for taking the time and leaving us a review, Parker! We are happy to hear that you are finding Shogun an easy-to-use tool for your store customizations. Our team is glad to assist you and I'll be sure to share the kind words with the entire team. Please let us know if you bump into any issues or have any further questions. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 12, 2023

Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!

Store

Soleah

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊 Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil. Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 12, 2023

Great support from the team. Quick replies and very helpful explanations. Im new to the app but so far a good experience.

Store

BASE23

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Ebba! 👋 Thanks for leaving us a review. We are happy to hear that you are having a good experience with Shogun and the support team. Thanks for sharing your feedback. Please don't hesitate to write back to us should you have any questions in the future. We'll be here to answer them for you. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 11, 2023

Shogun is a great app with excellent customer service! They have greatly helped with any issues we have had.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review, TJ! We sincerely appreciate the feedback and are very glad to hear that you have been having a great experience with Shogun and the support team. We will look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 5, 2023

Pretty amazing experience. My website went down for a day and at first I thought it was a shogun issue but it turned out to be a shopify issue. Sweetan, who I spoke with at Shogun still helped to rectify the issue even though Shogun had no reason to help. Amazing!!!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, David! Thank you so much for the kind words and the review. 🤩 It was really great to communicate with you and I am glad that I could help. We always try our best to ensure we help resolve the issues you may encounter or guide you in the right direction. I am happy that you were able to fix the issue. We greatly appreciate the feedback, the love, and the support. Please let us know if there's anything we can assist you with in the future. We are always happy to assist. 😊 Sweetan | Client Services Shogun Page Builder