All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

I recently had a technical issue with the Shogun app, and I reached out to their support team for help. I have to say, I was really impressed by their quick response and willingness to go above and beyond to resolve my issue. The support agent I worked with was extremely knowledgeable and patient with me, and they even took the time to provide me with some helpful tips and tricks to make the most of the app's features. Overall, I am very pleased with the level of support I received from Shogun and would highly recommend their app to anyone looking for a powerful and user-friendly page builder, backed by an excellent support team.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Frederik! Thank you so much for leaving us such a nice review. We are very glad to hear that your experience with Shogun and the support team has been wonderful. We strive to ensure that we can help resolve the issue, answer the questions, or guide you in the direction as fast as we can. I'll be sure to share the feedback with the entire team. 😊 We also appreciate the honest recommendation when it comes to creating and designing great-looking pages for the store. Thank you so much. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 21, 2023

Shogun has made the landing page making easier like in drag and drop. I would like to rate this app in one word. GREAT....

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, Nikhil! Thanks for writing us a review. 🙂 It was great to communicate with you earlier and we are extremely happy to read your feedback on how Shogun has made the landing page creation and design easier with the drag-and-drop elements. Thank you so much for rating the app so highly. We'll look forward to assisting you again in the future should you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 20, 2023

Easy to use app with a very good entry-level paid plan for the platform. I use it to complement my Shopify theme and fill in the gaps where it lacks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review, Josh. We appreciate the honest feedback and are glad to hear that you have been finding Shogun easy-to-use and that it has complimented your theme and the store to full the gaps where required. Please let us know if you have any other questions for us and we'll be happy to answer them for you.😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 19, 2023

Shogun has made it possible to setup and run our site exactly as we want. Great support team who are proactive and get into the details of individual customisations for our store. We love working with them :)

Using app

11 months

Total reviews

6

Average rating

4.5

Developer Reply

Hello, Renee! Thank you so much for this review. 😊 We are so glad to hear that Shogun has been helpful and made it possible to design great-looking pages for your sites. Our support team is always available to assist you and we'll look forward to doing that in the future as well. We appreciate all the love and support. Thanks!🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 18, 2023

We have a dozen Shopify stores, and we use Shogun on all of them. Great software and great support. We recommend them all the time.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Robert! Thank you so much for taking the time and leaving us this review. We are extremely happy to be able to serve you with all your stores. Thanks for sharing your feedback on the great experience you are having with Shogun and our support team. It was really great to interact with you earlier and we'll look forward to assisting you again in the future. We also appreciate the recommendations. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 17, 2023

Incredibly useful site, and customer support (James) is amazing! Responded in less than one minute and was very helpful in solving my hiccup.

Store

Ohza

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for leaving us a review, Alex. We are glad to hear that you are finding Shogun incredibly useful and that you had such a wonderful experience with our support team. James indeed is amazing and I am happy to pass the kind words to him. Please let us know if you have any other questions for us and we'll be happy to answer them for you. 😃 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 16, 2023

A great app with a lot of nice features. The tech support received was on spot with their help. Thank you

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Hey there, Randall! Thanks for taking the time and leaving us a review. We appreciate that you love the features Shogun offers and that our support team was able to help answer the questions for you. Should you bump into any issues or have any further questions, please don't hesitate to write back to us. We'll be happy to assist you. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 16, 2023

Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for leaving us a review, Sharon! We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊 We'll continue to serve you in the future as well. Thanks for the recommendation. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 14, 2023

100% recommend Shogun, their website is easy to use and the support from the staff is really friendly, fast and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Rishab. We are very glad to hear that you are finding Shogun easy to use and that our support team has been helpful. We'll continue to assist you should you bump into any issues or have any questions for us in the future. We greatly appreciate the recommendation. Thanks! 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 10, 2023

I had an issue which was resolved very quickly. It turned out to be my oversight. They were extremely helpful and friendly and not judgemental.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Dickie! Thank you so much for leaving us a review. We are very happy to hear about your positive experience with our app and the support team. We would never be judgemental and we are here to answer any questions you may have. Please don't hesitate to write back to us. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 9, 2023

Great app for building custom landing pages. We are using the app for around two years now and are very happy with it. The support team is amazing - quick to respond, very nice and so helpful! Over time, we had several questions and each time the customer service was 10/10!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such kind words and the review, Julia. 🙂 We are super glad to hear that Shogun has been great for building custom landing pages. We are happy to be able to serve you for 2 years and we will look forward to serving and assisting you in the future as well. We greatly appreciate your business and support. Our support team is always here to assist you and I'll be surely sharing the feedback with the entire team. Please let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 8, 2023

Super friendly to use and they keep improving the app: When I first started using it I said "I wish the navigator function was better designed" and a couple of weeks later they updated the app and my wish came true.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Andrés! Thank you so much for leaving us a review. 🫠 We are so glad to hear that you have been finding Shogun friendly and easy to use and are loving the updates we have been making. The navigation/layout is one of the updates and we have many more updates that we plan to release soon. We'll be happy to keep you updated on the progress. And, please don't hesitate to write back to us if you bump into any issues or have any further questions. We'll be glad to answer them. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 8, 2023

The app is very easy to use but there are things you need to learn right away. Fortunately, the customer service team was very helpful and at moments went above and beyond to get back to me after our conversation had ended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Emran! Thank you so much for sharing your feedback and leaving us a review. We are really glad to hear that Shogun has been easy to use. Our support team is always happy to help and try our best to ensure you have nothing but the best of experiences. We'll continue doing that. ❣ Thanks again, and please do let us know if there's anything we can assist you with again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 8, 2023

The app is very intuitive and well-documented and the support has been very competent. Thank you to Sweetan -the manager for the instant help.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and sharing your feedback in the form of a review, George. 🤩 We are very happy to hear that Shogun has been intuitive for your requirements. It was really great to communicate with you earlier and I am glad that I could help. Please do let us know if there's anything we can help with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 7, 2023

Je suis très satisfait du service client Excellent support ! Rapide, réactif et serviable, c'est très appréciable.

Store

FEGYNA

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup de nous avoir écrit un avis, Cindy. 😊 Nous sommes ravis d'apprendre que vous vivez une expérience aussi merveilleuse avec Shogun et notre équipe d'assistance. Nous serons ravis de vous aider à nouveau à l'avenir. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 7, 2023

Had a question/issue with customizing a Shopify Collection page. André responded quickly with the answer, but went beyond by making the fixes himself. Amazing support!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Maurice! Thank you so much for leaving us a review. It is great to hear that Andre was able to respond in a timely manner and help answer your question about the collection page. I'll be sure to share the feedback with him and the entire support team. Please let us know if you have any other questions and we'll be happy to answer them for you. 😃 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 5, 2023

Simple app relative to the competition, great customer service. Easy to use interface as well. Highly recommend!

Store

WhyGolf

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Hey there, Jamie! Thanks for leaving us a review and sharing your feedback. We are glad to hear that Shogun has been easy-to-use and that you had an amazing experience with our support team. Thanks for recommending Shogun. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 8, 2023

Shogun is super easy to use, and the support is incredible helpful and responsive, which makes the platform even better! 10/10, for sure would recommend!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for leaving us a review, Troy! We greatly appreciate the feedback and are super glad to hear that Shogun has been useful across all 7 brand sites. Our support team is always happy to assist you and we'll look forward to assisting you again. Thanks for the honest recommendation. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Feb. 27, 2023

Fantastic support! Quick, helpful, informative, absolutely saved my day as a designer working with Shogun's tools.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Jess! Thanks for taking the time and leaving us a review. I am super glad to hear that our support team was quick to help you and answer your questions. We are always available and will look forward to assisting you again in the future. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Feb. 23, 2023

I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Nigel! We greatly appreciate the feedback. 😊 I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder