All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2022

Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!

Store

Peli UK

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Bronya! Thanks for the review. We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team. Please don't hesitate to write back to us if you bump into any issues or have any questions. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 15, 2022

A big fan of Shogun. We've been using it for nearly 2 years now. Constantly new updates and improvements to the platform. Very easy to use. The support team are incredibly helpful and responsive.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, James! 😊 We greatly appreciate your long-term support and are glad to hear that you have been enjoying the updates and the improvements we have made. Thanks for your honest feedback as it helps us to continue improving the app and your experience. Let us know if there's anything we can help with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 13, 2022

I've used a number of other highly-rated Shopify page builder apps, but so far Shogun is the only one which offers the full spectrum of customisation and features that I need. Oh and the support team are excellent, responses are near instant!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and the review, Ajay! 😊 We are super glad to hear that Shogun's customization options and features are what you were looking for and that they have been helpful. Our support team strives to ensure that we reach out at the earliest. We are so happy to see that you are having a wonderful experience with our app and the support team. Thanks for sharing the feedback. 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 12, 2022

I use this app everyday, It is really great and intuitive. The support is for me one of the best app supports you can have on shopify. They always solved all my problems.

Using app

Over 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for leaving us a review, Paul. 😊 We are so glad to hear that Shogun has been intuitive for your requirements. We'll continue working on improving the app for you. Our support is always happy to assist you and we are proud to hear that you find our support one of the best. Thanks! 🫶 Please let us know if there's anything else we can help you with. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 9, 2022

I'm new to using Shogun and at first, found it a bit challenging, but the support team has made it so much easier - they are very responsive, professional and extend their assistance at every opportunity. I particuarily found Rhys in the UK very helpful - thanks Rhys for all your help.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Miriam! We are glad to hear that despite some initial challenges, our support team has been able to help make the experience smooth and it is now easier to use Shogun. We are always happy to go the extra step for you to ensure the questions are answered and the issues are resolved at the earliest. I'll be sure to share the feedback with Rhys and the entire support team. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 8, 2022

This app is great but their support team makes it even better! They are answered my questions really quickly and the communication back and forth was awesome!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Kelsey.😊 We are extremely happy to hear that you are having such a wonderful experience with Shogun and our support team. We are always glad to answer the questions for you and resolve the issue. Please let us know if there's anything else we can help with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 7, 2022

Andre helped me resolve an issue quickly and professionally. I'm a huge Shogun fan already, but the support team makes me love this app even more.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your love and the review. 🤩 I'm so glad to hear that our support team makes you love our app even more. It really means a lot to us. I'll be happy to share the feedback with Andre and the entire support team. Please do let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 7, 2022

The support rep was super professional and helpful. He even sent me a follow up email to make sure that I am not experiencing any more problems.

Store

Husky

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Azin! Thanks a lot for sharing your feedback in the form of a review. It was great to communicate with you earlier and I am glad that we were able to resolve the issue for you. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2022

I absolutely LOVE Shogun. As a solopreneur, I do it all...but Developer is not in my skillset. I want to have the ability to make custom pages on my site easily and with reasonable expense...and Shogun allows me to do just that. I even just switch over my store to online store 2.0 and definitely will continue to use Shogun. And their customer service is GREAT! Every time I reach out with a question, I get a fast and clear response back. Love that I have this app on my store!

Store

Marcher

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us such a nice review, Patti. 😊 We are so glad to read that Shogun has helped to create custom pages while keeping the expenses in check and that our app has been a major part of your solopreneur journey. Thank you so much for the feedback. Our support team is always happy to answer questions and resolve issues in a timely manner. And, we'll continue to do that. Thank you for your love and support. 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2022

The Shogun team is very responsive and helpful whenever I have questions or any issues on pages I'm creating. Thanks support team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are really glad to hear that our support team has been able to answer all the questions for you and assist you. Thank you so much for leaving us a review. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2022

Shogun is a great app and provides us with everything we need when it comes to website design. Although the pricing is high, it provides a premium experiance across all platforms for our customers.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time and leaving us a review, Ben. 🙂 We are super excited to hear that Shogun provides you with everything you need for website design and that the premium experience your customers enjoy is an advantage. We also appreciate your feedback on the pricing and I'll be sure to share this internally with the team. Please don't hesitate to write back to us if you bump into any issues or have any questions for us. Thanks for your continued support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2022

The Customer Service is super good and effective and fast. Sweetan from Shogun took some time to really look into my issues and solve it right away, recorded some videos to show me step by step. It was really helpful. I appreciate the effort and help. Will continue to use Shogun without any worry.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Beboshini! Thank you so much for leaving us a review. 😊 I was great to communicate with you earlier and I'm glad I could be of help. Thank you so much for sharing your honest feedback with us as it helps us to continue improving the app and your experience. Please let us know if we can help you with anything else in the future. We appreciate your love and support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2022

Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.

Using app

About 5 years

Total reviews

5

Average rating

4.8

Developer Reply

We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊 We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter. Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 26, 2022

Excellent customer support from Shogun to help resolve parity issues between Shopify page and shogun template on our x3 sites. Shogun's support team responded immediately, resolving the issue in no time, and provided guidance to avoid something similar happening again. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the feedback, Alan. Thank you so much for the review. 🙂 It was great to communicate with you. I am glad to hear that you are having a wonderful experience with Shogun and the support team and that we were able to resolve the issue for you. We'll be happy to assist you in the future should you bump into any issues. Thank you so much for your support and honest recommendation. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 24, 2022

A superb app with excellent customer service and support. Easy to use and allowed me much more freedom and creativity when used in addition to the Shopify templates. When I had a problem, Shopify directed me to Shogun's support team who responded immediately and resolved the issue in no time. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Johnny! We appreciate the honest feedback in the form of a review. It was great to communicate with you and I am happy to hear about your positive experience with Shogun and the support team. We designed Shogun to ensure you have ease of use along with the creative freedom required to design the pages for your store. We are always available to assist you in case you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 24, 2022

Very nice service! I had a question and 8 minutes later I got a video explaining what went wrong. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time and leaving us a review. We always try and ensure we can guide you with a video or a screenshot where possible. I'm glad it helped and we could resolve the issue quickly. Please let us know if we can help you again. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 23, 2022

Excellent page builder, and the support is phenomenal. They've gone above and beyond to help me with some customized functionality.

Store

Ownloop

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review, Adam. It was great to communicate with you earlier and I am really happy to hear that you are having such a good experience with Shogun. Our support is always happy to assist you and we'll look forward to assisting you again. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 20, 2022

We have been using Shogun to build our landing pages. It's quite easy to build landing page using Shogun building blocks & preset template. All of our landing pages were built using Shogun, hence, avoiding costly developer/ website designer cost. Thanks Shogun

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time and leaving us a review. 😊 We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your landing pages. We are also happy to hear that Shogun has helped to avoid designing and development costs. This was one of the primary reasons why we developed Shogun. Please let us know if we can help you with anything in the future. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 19, 2022

Its much more easier to edit the seo title by using shogun ,great App with fantastic function ,Its sutable for any page form

Store

Shaurmi

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! We are so glad to hear that Shogun has been helpful to create pages on your store and that you are finding the functions and the features you wanted. Please let us know if there's anything we can help you with in the future. We are always glad to assist. :) Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 18, 2022

The customer support team was very helpful and responded promptly. I requested for a feature that isn't currently available and the support team added it to their future development pipeline.

Store

Renoz

Using app

Over 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Hey there, John! Thanks for the review. I'm glad to hear that you had a good experience with our support team. We are always glad to answer any questions you have. Your feedback and the feature requests mean a lot as they help us to continue improving the app for you. Thank you so much for your support. Sweetan | Client Services Shogun Page Builder