All reviews

Rating Breakdown

  • 5
    90% (1,763 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,946)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2022

Exactly what Shopify has been missing! Powerful tool which works seamlessly. Support is also incredible as well, extremely helpful.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Rhys! Thank you so much for leaving us a review of your experience with Shogun and the support team. I'm glad to hear that you're finding Shogun's elements and features powerful for your requirements and that we could help. Please don't hesitate to write back to us and we'll be happy to assist you. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 10, 2022

The app is great for making outstanding pages and support is fantastic! I highly recommend using Shogun.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We appreciate the review and the feedback and are glad to hear that Shogun has been helpful when it comes to making outstanding pages. Our team is always available to assist you and we'll look forward to hearing back from you in the future. Thank you so much for the recommendtion. :) Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 9, 2022

I have been using this app for 6 months and have built 4 websites with it so far. I absolutely love it. When you are lucky enough to get the chat feature randomly it is SOOOO helpful. Andre is my absolute favorite support person and can figure anything out to help me quickly. He has assisted me with all 4 sites so far and knows the system like the back of his hand which isn't always the case with most support techs. Thank you!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We greatly appreciate your love for Shogun. Thanks for leaving us a review. We are super proud to serve you and help you with 4 stores. Thanks for your support. Andre indeed is awesome and I am glad to hear that he could help with all 4 stores. I'll surely pass along your feedback to him and the support team. Let us know if there's anything we can help with in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 9, 2022

Easy to use and a lifesaver for my storefront. Support is always super fast to respond as well. Big shoutout to Justine on the support team!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Ruthanna! It really means a lot to us to hear that Shogun has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with Justine and the entire team. Please let us know if there's anything else we can help you with. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 8, 2022

Having been using the Shogun Page Builder for the last month, and I am extremely happy with the abilities it has opened for taking our site to a new level. Easy to use and so much more control of what things look like than before.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Chase! Hearing that your site is at a new level makes our day. :) Let us know if we can be of any help! Jill | Client Services Shogun Page Builder

5 / 5 Share

Aug. 8, 2022

Fantastic customer support makes all the difference, and Shogun has it in spades. Shout out to Maxwell and Lynsey, in particular, for walking me through some tricky CSS!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for shouting out our Technical Support team, Hannah! We’re so glad Max and Lynsey were able to work out that tricky CSS for you. If you should encounter any other questions, our team is here and ready to help. :) Jill | Client Services Shogun Page Builder

5 / 5 Share

Aug. 8, 2022

L4application est intuitive et agréable à utiliser. De plus, son gros point fort est son assistance qui est très réactive et agréable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words, Pauline! We're so glad to hear you've had pleasant experiences with our app and support team. Please feel free to contact our team for any additional assistance. We’re always here to help. :) Jill | Client Services Shogun Page Builder

5 / 5 Share

Aug. 5, 2022

I am very satisfied to their help! They are very nice and patient to help me. Thank a lot! And i will keep using this!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review and sharing your feedback. We are glad to assist you and we'll look forward to hearing back from you again. We appreciate the love and support. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 4, 2022

Recently I had a problem and needed to contact the support team. I filed an incidence and got an answer in minutes, from there as soon as I was asking I was getting clear, helpful, and quick answers! I've been working with Shogun for the past couple of months and I find it intuitive although I'm not a professional web page builder. Thanks Rhys, from customer support team!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for this review, Antonio! We're so happy to provide support when you need it - we'll pass along your great feedback to Rhys. We're glad that Shogun offers you the option to make custom pages without a ton of developer experience. Let us know if we can help in the future. Allison | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 4, 2022

As with any new program there is a learning curve, but shogun has lots of content out there to help. Their chat is always there to help quickly and I've reached out to them many times. The new section builder is truly a game changer!

Store

sproos!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! Glad to know our chat team has been there for you throughout your experience. It is awesome that you're already using our beta section builder! Can't wait to see what you create with it. Your feedback means the world to us as we continue to grow our Page Builder features. Allison | Manager | Support Shogun Page Builder

5 / 5 Share

Aug. 3, 2022

I used the support team to help with an issue I was having on one of my Shogun pages. They were incredibly helpful and determined that it was user error! (my bad). Amazingly friendly, prompt and helpful service.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thank you so much for taking the time to leave a review. We're so glad that our support team could offer the help you needed! If you should ever require assistance, we're always here. Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 28, 2022

Fantastic app! Plus, the CS team is absolutely crushing it. Hope lots more features are coming soon, but very excited about it overall.

Store

SOFLETE

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

Hey, Jeff! Thanks for leaving a review. Our support team works hard to help you create the best website possible, so it means everything to us that you think they're crushing it! We'll pass on that feedback. You can check out new features at https://pb-changelog.getshogun.com. If you have a suggestion for a feature, don't hesitate to let us know! Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 26, 2022

Monique provided fast and accurate help with the ability to access my Shopify account directly. This is one of the better digital customer service experiences I've ever had.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! It's awesome that Monique was able to get your problem solved so efficiently. We're always here to help, so don't hesitate to reach out! Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 26, 2022

Great service and great app. Problems getting solved lightning fast. I hope there are coming more features

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for the review. We appreciate your honest feedback and are glad to hear that we could help. We are indeed working on some great new features and you can check the updates on our product changelog here - https://pb-changelog.getshogun.com. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 25, 2022

Shogun is a good builder once you get the hang of using its interface. The support team is critical to a page builder, most people in the team are great but one standout individual is Sweetan. He is probably one of the best support reps that I've experienced in a very long time. He has always gone above and beyond to support me with my website building even though I'm a novice. He always takes the time to understand my questions and provides a clear resolution or if not possible, alternatives to some of my website issues/concerns. Every time I had a question he always responded promptly and followed up to make sure everything runs smoothly, which I highly value in a person. Thank you Sweetan. I hope this feedback gets passed on to the senior leadership team that you're doing an amazing job! Well done.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Kenwil! Thank you so much for leaving this detailed review! We are so glad that Sweetan has been such a great support in developing your site - he is always there with a helpful suggestion! I will absolutely be sharing this feedback with our whole team. We can't wait to see what you build with Shogun! Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 25, 2022

Great customer service and app overall. I had a small issue and a rep was available right away to help me and solve the problem

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving a review today. Our support team works hard to handle your questions as quickly and effectively as possible. I'll pass your feedback on to them! Let us know if there's anything we can do for you in the future. Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 25, 2022

Very solid page builder. Not having to pay a developer to build a one-off landing page makes Shoguns's monthly cost worth it. Quick responses from customer service if questions pop up.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for taking the time to leave a great review. It's awesome to know that Shogun is empowering your business to make great pages in-house. We're always ready to help if you need it! Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 25, 2022

The page builder itself is really easy to use and the support team is fast to response when we have had any problems.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the feedback and the review! Thank you so much. We are glad to hear that Shogun has been easy to use as we designed the app to be easy to use. Your kind words motivate us to continuously improve your experience with the app and our support team. We'll look forward to assisting you again. :) Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 21, 2022

To say this app is powerful would be an understatement, however, I would like to call out their support. It is always prompt, courteous, and useful. If you need this type of functionality for your store, I cannot recommend this plugin enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for this great feedback! We appreciate you taking the time to leave a review. It's great to hear that you find Shogun Page Builder so effective for your business, and that our support team has been there to help every step of the way! Allison | Manager | Support Shogun Page Builder

5 / 5 Share

July 21, 2022

the app is very useful and the support assistant is very patient. I suggest this app to somebody who needs to build a better page.

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! It's awesome to know that Shogun is empowering you to build better pages. Our support team is always ready to provide detailed answers when you need assistance. Don't hesitate to reach out if we can help in the future. Allison | Manager | Support Shogun Page Builder