All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2022

The app is very intuitive and provides an affordable flexible solution to produce promotional landing pages without the need for an expensive UX/UI designer. Don't get me wrong...nothing will ever beat hiring a professional UX/UI designer and I still continue to work with them to this day for our more important/larger campaigns or requirements, however for our smaller or adhoc campaigns and product launches the tool is invaluable. Support is also top notch and rapid, shout out to Sweetan for fixing a HTML issue that was completely outside of their remit (it was a problem with a third party tool).

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us such a wonderful review, Will! 🫶 Your feedback means a lot and we are super glad to read that you've been finding Shogun to be intuitive, flexible, and affordable when it comes to working on the pages for your store. Our support team is always here to answer any questions you may have and assist you when it comes to resolving any issues. It was great to communicate with you and I sincerely appreciate the shout-out. Thanks! 😊 Please let us know if there's anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 12, 2022

Super quick and great advise, we had the problem fixed in under 10 minutes. Wouldn't hesitate to contact you again. Thank you for all your help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Caaren! Thank you so much for leaving us a review. 🤩 We are happy to hear that we were able to resolve the issue in under 10 minutes. We'll are always available to assist you and will look forward to hearing back from you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 12, 2022

Thank you very much Sweetan, I had a problem with another account platform and he solved it for me very quickly and saved my day, hooray for his efficiency, I really appreciate it! Trust this platform very much!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

It was great to communicate with you earlier, Yinze! I'm glad I was able to assist you and resolve the issue for you. Thank you so much for your patience, love, and support. 😊 We appreciate your trust in Shogun and are always available to help you. Thanks! 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 11, 2022

Very responsive and informative if any help was needed, would highly recommend! Ontop of that, the site builder is intuitive and easy to use.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time and leaving us a review, Joe! We appreciate the honest feedback and are glad to hear that you are having such a good experience with Shogun. We did design the app to be intuitive and easy to use for you. We'll look forward to assisting you and answering any questions in the future as well. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 10, 2022

Customer support is fast, friendly, and very helpful...I'm new to the app...but it looks great, and the level of support promises good things!

Store

FBOMB

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Kara! 😊 We are happy to hear that you are exploring Shogun and finding is great for your requirements. Our support team is always here to assist you and we'll look forward to assisting you again. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 6, 2022

Easy to use and great customer support! We are using it since 4 years now. We can highly recommend it

Using app

Over 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Hey there, Josef! Thank you so much for your love and support. We appreciate you taking the time and leaving us a review. And, we'll look forward to serving you in the future as well. 😊 We appreciate the honest recommendation. Thanks! Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 6, 2022

My review is specifically about the support team. I don't know the possibilities of the app well enough to give a proper review, still learning, but I can say that support is great, very fast and helpful!

Using app

About 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, An! We are super glad to hear that you are having a great experience with our support team. I'll be sure to share the feedback with the entire team. Thanks! We always try to ensure that we offer exceptional support experience and answer questions in a timely manner. However, if you have any questions about Shogun and its possibilities, we are always here to answer them for you. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 4, 2022

We use shogun for products, pages & blogs. The live chat feature is AMAZING ! Always fast and super helpful :)

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Oliver! 👋 Thank you so much for taking the time and leaving us a review. We are happy to hear that you have been utilizing Shogun for your products, landing pages, and blogs. We are also glad that you find the live chat feature fast and useful. We are also available to help via email as well. Please let us know if you bump into any issues or have any questions for us. We'll be there to answer and assist you. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 3, 2022

I've been using it for a few days and I already love it, well done simple and intuitive ... but above all their customer service is fantastic, every question/help you need to usig the editor you can just chat with them, and they will help and fix what you need, very very good service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving this review, Andrea! 🤩 We are very happy to hear about your positive experience with Shogun. We designed our app to be simple, easy to use, and intuitive so that you get the best out of it. It was really great to communicate with you and I am glad that our support team could help. We'll continue to answer your questions and assist you. Thank you so much for your love and support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 3, 2022

We were facing some issues with some of the pages built in within our Shogun app editor after we updated the theme. The Shogun team helped us with figuring out the exact issue within the code and solved the issues. We appreciate the efforts from the support team and the tech team for always being there for help. Thanks again!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the team and sharing your experience via this review, Ambika. 🤩 We are always happy to assist you or guide you in the right direction so that the issues are resolved in a timely manner. I'll be sure to share the feedback with the entire support team and we'll look forward to assisting you again in the future. We greatly appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 30, 2022

Ich nutze die App um einfach Anpassungen und das komplette Layout des Shops an zu passen. Nach kurzer ein Arbeitung ist die App sehr einfach und Inovativ. Ich finde es auch ein leichtes hier die Anpassung für Mobile Endgeräte zu machen. Und der Support ist auch super klasse. Schnell erreichbar und immer die richtige Antwort parat.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! 🤩 Thank you so much for leaving us such awesome feedback, Christian! We are glad that Shogun has been easy to use, simple, and innovative for your requirements and that you are having such a good experience with the app and our support team. Thank you so much for your support. We'll be happy to assist you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 29, 2022

Very easy to use, I was completely new to using Shogun, and it took me no time at all to learn it. Excellent customer service.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

We are so glad to hear that you found Shogun to be easy to use and learn, Emma! 🫶 Thanks for taking the time and leaving us a review. Our support team is always there to assist you and we'll look forward to hearing back from you. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 29, 2022

I was seeing some issued within my Shogun app editor following a recent theme update. The Shogun team was able to pinpoint the issue within the code and solve the issues in a timely fashion. (Just in time to start working on creating a new landing page!) They were clear, courteous and quick. Thanks again!

Store

tonies

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Kim! Thank you for leaving us a review and providing us with your honest and valuable feedback. 😊 We are happy to hear that we could help. We take great pride in serving you and we'll continue doing that in the future as well. Thank you so much for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 28, 2022

Amazing tools for the pages build up, user friendly and always respond very quick within few minutes if you got any issue during build the page. Feel full of support!!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Tiffany! I wanted to thank you for leaving us a review. 🎉🎉 We are very glad to hear that Shogun has been the perfect platform for your requirements when it comes to building pages for your store. It was great to communicate with your earlier and we'll continue to serve you again in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 21, 2022

We were stumped on a task and leaned on support for help. Their reply was quick and the solution was swift...just how CS should be. As we spend more time in the app, we are discovering so many cool features that are so easy to implement. And if I get stuck, I love knowing the support team will be quick & kind to help.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time and writing us a review, Denise! We are excited to hear that you are having a good time exploring the cool features Shogun offers and that you have been finding it so easy to implement them. Our support is always glad to assist and answer any questions you have. We'll continue doing that for you. Thank you so much for all your love and support. ❤ Sweetan | Client Services Shogun Page Builder

3 / 5 Share

Sept. 21, 2022

Was evaluating if we can go for their headless solution but we think not really after trying with their page builder. Blocks sometimes disappear after being configured in page builder so you'd need to build again. Cannot preview page properly (still fixing). Cannot export page content and import into another identical site (need to pay them hundreds if you need this feature) meanwhile other page builder like pagefly can provide this function at no cost. Lack of block templates. Page templates are somehow generic which you need to build from scratch. If pagefly isn't that buggy we will stick with pagefly.

Using app

5 months

Total reviews

2

Average rating

2.0

Developer Reply

Hey there! Thank you so much for leaving us a review and sharing your honest feedback with us. Your feedback really means a lot to us as it helps to improve your experience with Shogun. I do apologize for all the inconvenience caused here. It looks like there's some conflict with a third-party code that is causing issues with the preview of the pages. Our technical team has reached out to you with more information on this while we continue to investigate this further for you. I have also reached out to you in a separate thread so that we can address and assist you with other questions and issues you have highlighted. I will look forward to hearing back from you so we can assist you further. Thank you so much for your continued support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 21, 2022

Really versatile app, easy to create any kind of page, and specially great costumer support! I had an issue and it was solved very quickly through the chat!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Filipa! Thank you so much for leaving us this review. 🤩 We appreciate the kind words and are really happy to hear that you have been finding Shogun to be a versatile app that lets you create and design any page. Our support team is always glad to assist you and the Hey Harper team. Please let us know if there's anything we can help with in the future. 🙏 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 20, 2022

We've been using Shogun for a long time and it has always worked great for us. The support team is always helpful and quick in getting back to our inquiries.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Daniela! We wanted to thank you for leaving us a review and sharing your feedback. 😊 We are extremely glad and proud to serve you. Thanks for letting us know that Shogun has always worked great for you. Our support team is always there to assist you and we'll look forward to doing the same in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 16, 2022

Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!

Store

Peli UK

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Bronya! Thanks for the review. We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team. Please don't hesitate to write back to us if you bump into any issues or have any questions. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 15, 2022

A big fan of Shogun. We've been using it for nearly 2 years now. Constantly new updates and improvements to the platform. Very easy to use. The support team are incredibly helpful and responsive.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, James! 😊 We greatly appreciate your long-term support and are glad to hear that you have been enjoying the updates and the improvements we have made. Thanks for your honest feedback as it helps us to continue improving the app and your experience. Let us know if there's anything we can help with in the future. Sweetan | Client Services Shogun Page Builder