All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2022

I love shogun. It saved me so much money from buying a theme. It's so easy to use as well. I am now using shogun for my second shopify store.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

That's amazing! We are happy to hear that Shogun found a place in your second store as well. Thanks for the honest feedback. We appreciate your love and support. Let us know if you need any assistance. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Madie! We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help. Please explore the app and let us know if you need anything. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :)))))

Using app

25 days

Total reviews

3

Average rating

3.7

Developer Reply

Wow, Ayush! Thank you - it sounds like you think Leah and our support team are pretty great. We love helping you create great pages, so let us know if there's anything we can help with in the future. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

July 3, 2022

The online customer service responds quickly, and my problem can be solved quickly,and they respond very quickly and positively

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Susi! Thanks for the review. 🙂 It was great to communicate with you earlier. I'm glad to hear about your positive experience with Shogun. Our support team is always happy to assist you, answer your questions, and resolve the issues quickly for you. We'll look forward to assisting you again in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 2, 2022

This is hands down one of my favorite apps. The templates are awesome, the features are robust and it is super easy to use!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We appreciate your love and support for Shogun. We are glad to hear that you like the templates and the features we offer. We did want to ensure the app is easy to use. 😊 Please let us know if there's anything we can help you with in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

June 30, 2022

Customer Service was very efficient in dealing with my request. Leah was most helpful in solving a small issue I had in gaining access to Shogun... the problem was dealt with very quickly!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thanks for leaving this great feedback for Shogun, and for Leah! We're excited to help you build some awesome custom pages. Let us know if we can help at any point in the future! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 29, 2022

Their customer service is quick and able to provide the solution needed. It does not take a long time for them to anaylze what we need and provide the solution.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey there! We love to help, and we love to help quickly :) Thank you for leaving this great review. Let us know if there's anything else we can do for you! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 29, 2022

Leah went above and beyond helping me with an issue I raised with them, they were so articulate in what it was I needed to do and even provided a video with audio assistance to make sure I knew how to resolve my problem.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this kind review, Fred! Our support team strives to provide the best resources possible to help troubleshoot, including video demonstrations. I'll let Leah know that you shared this great feedback. If you should ever need anything else, we're here 24/7. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 28, 2022

The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 28, 2022

Sweetan was so quick to respond to my query and when there wasn't an obvious solution, found a great workaround that allowed me to do what I wanted in the first place. Great, friendly and efficient customer service, thank you!

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

I'm glad I was able to help you, Becky! Thank you so much for leaving a review of your support experience. 😊 Happy to hear that the workaround worked. Please do let us know if there's anything else we can help with in the future. Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

I'm writing this review for a shogun technical support employee. Lynsey Cawdle helped me when a developer screwed up the whole store. Lynsey fixed the issue within 20 minutes. Excellent job.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Devon! We are super happy to hear that Lynsey could help resolve the issue for your store. 20 minutes is super fast. Thank you so much for the feedback and the review. It really means a lot. I'll be sharing this with her and our entire team. Please let us know if there's anything else we can help you with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

Such an amazing app. Besides all the amazing featurettes, the customer service is out of this world and super fast with replies. 10/10 would recommend

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this lovely review. We appreciate that you are enjoying all the Shogun features. Our support team is indeed super fast and always happy to assist you and answer any questions for you. 😊 Thank you so much for the honest recommendation. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I used this app to build up several landing pages for our UK and IT shops. Their helpdesk is the most responsive, helpful, and kind I've ever seen! They really helped me get our pages up & done in a matter of minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear that Shogun is a solution for quick, quality pages! Our support team is here 24/7 to make sure you get the help you need, when you need it. Thanks for leaving this review! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

Le support d'aide est vraiment génial ! Ils vous aident quand vous en avez besoin, en vous expliquant avec des petites vidéos très claire. Je recommande vivement cette application.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for this review! Our team works hard to offer clear, concise and helpful support. Happy to know you've had a great experience - we'll pass on your feedback! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I just have to repeat this statement by another user... couldn't put it better myself... 'Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful!' Have been using Shogun Page Builder for a while now and they are definitely looking to the future and seem to be evolving their page builder as fast as Shopify is developing the platform. The ability to use standard functionality to create something customised to fit in with one's brand identity is great. Looking forward to what might be in the pipeline in the future...

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Richard! Thank you for leaving this review. Happy to know you agree with other users that Shogun is the way to go! We're thrilled that Page Builder is helping you communicate your brand identity through custom pages. Let us know if we can ever help out! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 23, 2022

Awesome experience with their help chat. Prompt & straight to solutions. The app itself is amazing as well so we aren't limited to our theme's template anymore.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! Shogun indeed is amazing! Thank you for sharing your honest feedback in the form of a review. Your positive experience with Shogun inspires us to continue improving the app and your experience. I'll be happy to share the feedback with the entire team. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 23, 2022

Excellent support team, always a quick and effective response to my questions, whatever the issue. thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad to hear that our team was able to provide answers to the questions you had. We'll continue to do that in the future. We sincerely appreciate your love and support. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 22, 2022

I have been using Shogun for years now. Critical for a successful Shopify store. Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful! Thanks guys :)

Using app

About 2 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi! Please accept our sincerest thanks for this kind review. It means everything to us that Shogun has been critical to your site's success. Our 24/7 support team is ready to help if you ever need it! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 21, 2022

Honestly I don't think it would've been possible to create our website the way we want it without Shogun. The app is incredibly easy to use, you literally don't need any coding experience, and the support team is willing to directly help you accomplish anything. Can't ask for a better service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Moses, thanks for taking the time to leave this great review. We are so happy to know that Shogun Page Builder is helping you make the best pages for your website. Our support team is always happy to help you bring your vision to life! Let us know if we can assist in the future. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 21, 2022

L'app funziona molto bene, si riesce a personalizzare tutto al meglio. La funzione di test A/b è molto utile, la consiglio. L'assistenza è perfetta se ne dovreste aver bisogno! Consigliata.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review, Antonio! We are glad to hear that Shogun has helped to customize your pages to the fullest and that you are having a great experience. We appreciate the recommendation and will look forward to assisting you again. 🙂 Sweetan | Team Lead | Support Shogun Page Builder