Shogun ‑ Landing Page Builder
Shogun - Advanced landing page building, A/B testing & CRO
Rating
4.7
feedback
3,284
chart
#277
All reviews
Rating Breakdown
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Jan. 9, 2024
Amazing customer service!
Hi, Bruno. Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 9, 2024
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review. We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 8, 2024
I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review. I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team. We'll also be looking forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 4, 2024
Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.
Thank you so much for leaving us a review, Danae. I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊 Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟 Sweetan | Client Services Shogun - Page Builder + SEO
Dec. 26, 2023
They did a great job trouble shooting then fixing an issue I was having.
Hey there, Jeff. Thank you so much for leaving us this review. We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you. Thanks for your support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 19, 2023
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Store
My Store
Using app
7 months
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩 Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊 We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 19, 2023
This app is easy to use. Also, if you don't understand something, the support will help you right away. Very good service. Thanks again Justine and Sweetan.
Thank you so much for the review, Kei. We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team. It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊 Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡 Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 19, 2023
Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions. I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps
Hi there, Raj. Thank you so much for leaving us this review. I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊 We are always here to help and answer the questions and we'll look forward to assisting you again in the future. Thanks for your love and support. ❤️ Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 18, 2023
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review. We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 11, 2023
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review. I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app. We look forward to assisting you again in the future. 😊 James | Client Services Shogun - A/B Testing & CRO
Dec. 4, 2023
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review. It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well. We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Dec. 3, 2023
Easy to use app, Free version i used was perfect for the one page i needed. Customer service was also excellent when i had an issue even know im on the free plan. Would recommend
Thank you for taking the time and leaving us a review and sharing your feedback with us, Matt. It is great to hear that you are finding Shogun to be easy to use for your requirements. We look forward to assisting you again should you bump into any issues or have any further questions for us. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 30, 2023
Customer support provided by Andre was exceptional.
Hi there, Ambreen! Thanks for leaving us a review. I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 28, 2023
Great product and even better customer support
Thank you so much for leaving us a review, Matthew. We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 24, 2023
Thank you so much for leaving us a review, Jake. Please let us know if there is anything we can assist you with again.😊 Sweetan | Client Services Shogun Page Builder
Nov. 24, 2023
I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!
Nov. 21, 2023
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience. We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann. I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team. Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Support is top notch! I was struggling to figure out a mountain's worth of edits I needed for a few pages and once I got in contact with their support email, Leah went through and made all the changes I needed very quickly and thoroughly. I am very thankful for her help!
Hey there, Sarah! We appreciate you taking the time and sharing your feedback with us. 🫶 I am glad to hear that you are having such a wonderful time with Shogun and our support. Leah is awesome and I will be happy to share the kind words with her. We are always here to assist you should you bump into any issues or have any further questions. Thanks for all the love and support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Hi there, Mackenzie. Thank you so much for leaving us a review. We greatly appreciate your love and support. Let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder